Rick G
Rick is a valuable technician to Precision, well versed in all aspects of repair and maintenance on garage doors. His friendly and calm demeanor put his customers at ease and his thoroughness and skill at his craft make him a wonderful asset to our team. A devoted father to his children, he enjoys spending time with his family and loves sports. Please be sure to read his stellar reviews on our website along with those on Google.
11/30/2017
Rick was fast, friendly, and thorough. Will happily use this company again if needed.
William Smith
Lutherville Timonium, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
11/26/2017
Dealing with Precision was a great experience from start to finish. I got an appointment the next day. My technician was thorough and he gave me several options to repair and/or replace my current garage door opener. I chose to replace it and he had the equipment to do so right on his truck. I didn't have to wait for anything to be ordered. He was finished the work in under an hour and it works great! Very happy!
Sharon Boswell
Baltimore, MD
Response from Charan
Service Provided
Garage Door Opener Install
11/20/2017
Excellent technicians, perform task expedient and professional manner. I highly recommend there service.
Charles Dorsey
Westminster, MD
Response from Charan
Service Provided
Garage Door Repair
11/17/2017
I found Precision online and then discovered that they had serviced my daughter who then gave them a great recommendation. Customer service on the phone was great and Rick, the rep who serviced us, was very professional, knowledgeable, and friendly. We were back in operation within 24 hours. Rick also identified another problem with the weather stripping at the bottom of the door that we hadn't noticed. That repair will probably solve a long standing mouse problem that we have been having. Thanks Rick.
Chris Coleman
Sparks Glencoe, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
11/13/2017
I have used Precision for many years. However, in the past few years, when an Angie's List "Big Deal" was offered for garage door maintenance, I would purchase these from other companies. The last one put on a weather stripping that was too long. This caused an issue with my keypad. I decided to call Precision for a repair, since they have always done excellent work. I've decided that in future, I will stick with Precision. Their customer service and their technicians are simply the best.
Kathleen Citro
Baltimore, MD
Response from Charan
Service Provided
Garage Door Opener Repair
10/30/2017
Great service & knowledgeable technicians! Use your service on permanent basis!
Jesse Cerda
Westminster, MD
Response from Charan
Service Provided
Garage Door Repair
10/21/2017
On time and completed promptly.
Sam K
Ellicott City, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
10/06/2017
I am very pleased with our new door opener and springs. Rick the tech was courteous, professional and helped me make decisions based on his recommendations. He worked quickly, with high quality. Thanks.
Kim O'conor
Towson, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
09/21/2017
Great customer service. While I had a very minor issue, it was resolved in minutes. The technician took the time to explain the problem & what to do if it happens again so I can get the garage door closed until someone can get there for service. I highly recommend!
Robin Balter
Marriottsville, MD
Response from Charan
Service Provided
Garage Door Repair
09/19/2017
This is the second time we have used you and we're very pleased both times. The technician was very good and fixespd the problem quickly.
Daniel Plotkin
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
09/07/2017
Called early in the day 6am and Rick from Precision arrived by 9am.. He was able to replace the spring in under an hour.
Darrel Teada
Westminster, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
08/31/2017
This is the first time I called Precision Doors and I was not disappointed. My torsion spring broke and I called this morning and I was told Rick could come out between 2-4pm. I usually call at the beginning time to find out where I am in the que and was told it would probably be closer to the 3:30-4:00pm time. Then 10 minutes later, I received a call from Rick saying that he was closer to my location and could he come in 10 minutes! VERY happy with the results. The spring was replaced and everything was done in 20 minutes! Would highly recommend.
MCJ
Reisterstown, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
08/21/2017
Great service. Service man was really nice and professional!
Steve Parker
Windsor Mill, MD
Response from Charan
Service Provided
Garage Door Repair
08/19/2017
Garage door repair. I am a repeat customer and was once again impressed with the excellent service provided by Rick. He not only did the work but also gave me a clear understanding of what he was doing at every step of the process.I was also impressed with the quick scheduling, one day service.
Thanks
Charles Falls
Westminster, MD
Response from Charan
Service Provided
Garage Door Repair
08/14/2017
Rick was prompt, professional, and took the time to explain all aspects of the repair.
David Lutzow
Pasadena, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
07/30/2017
Fast, efficient, professional and even fixed my garage door on a Sunday so that I did not have to take a day off from work. THANK YOU for the excellent service!
Cheryl Fisher
Ellicott City, MD
Response from Charan
Service Provided
Garage Door Repair
07/29/2017
Yes, I would definitely recommend you and if I need service will call you again Rick was definitely a great technician and gave me instructions for the future - hopefully I can remember all he said! Very polite and competent. Many thanks for your prompt and courteous service.
Dalitta Rothstein
Annapolis, MD
Response from Charan
Service Provided
Garage Door Repair
07/29/2017
Called Thursday, they offered a Friday appointment that I could not take, so we chose Saturday between 8-12. Technician, Rick Gueory, called in advance around 9:30 and arrived in 15 minutes. Two springs with cables replaced and some adjustments to our second door were made. All wrapped up in 45 minutes with both doors working perfectly. Price was fine and I recommend Precision fully. Thank you Precision and Rick!
Mike Curtis
Ellicott City, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
07/17/2017
Technician was great, worked very good, very polite, explained every detail
Consuelo Beeks
Mount Airy, MD
Response from Charan
Service Provided
Garage Door Repair
07/08/2017
I was very happy with your services. Rick arrived on time and did an excellent job. He cleaned up and was professional. I would highly recommend your business.
Joy Yoder
Windsor Mill, MD
Response from Charan
Service Provided
Garage Door Opener Install
06/03/2017
Our technician, Rick, was polite, informative, and efficient. He told me the cost of the repair before he started the work and the repair took only one half of an hour. Precision has a great employee in Rick!
Anne P
Westminster, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
06/03/2017
Excellent service. Rick was very knowledgeable and pleasant. Had some tips for garage door maintenance that were very appreciated. I was able to get a next day appointment that was great. Highly recommend!
Jeannine Saunders
Catonsville, MD
Response from Charan
Service Provided
Garage Door Opener Repair
05/27/2017
Holiday weekend and tension bar breaks and able to get Precision out here the same day. Professional service and repair and the service call rep worked with us to get someone out here quickly.
Joseph Herold
Pasadena, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
05/21/2017
Our garage door spring broke. I called precision and they set up an appt. for the next day. The tech was on time, fixed the garage door easily and was here less than an hour. He was very personable and knowledgeable. I believe the price they charged was fair and it comes with a one year warranty.
A very good experience
Lisa Mckenna
Ellicott City, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
05/19/2017
Fast and efficient service. Rick our technician was friendly, experienced and explained the process and options. He did a great job and I would highly recommend his service!
John Pedone
Middle River, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
05/18/2017
I was surprisingly impressed to deal with an individual who was thoroughly trained and expert in all details about overhead garage doors and their mechanisms. Your representative Rick was excellent in explaining to me what I need to do in the future in order to maintain our garage door in good condition. He was pleasant, courteous and patient in dealing with someone who does not know much about garage doors.
I wholeheartedly will recommend you to our friends.
Kevin Wolohan
New Windsor, MD
Response from Charan
Service Provided
Garage Door Opener Repair
05/11/2017
Rick was helpful in giving me all the information I needed to make a decision as to the best doors for my needs. He and his assistant were very professional and in and out in no time. Cleaned up and made sure everything was working as it should be. Even my wife was very impressed with their professionalism. They installed three garage door openers perfectly and in very little time.
Charles Bona
Sykesville, MD
Response from Charan
Service Provided
Garage Door Opener Install
04/03/2017
5 star service. Called your company around 7:30 am. My car was trapped in the garage with a broken garage door spring. Technician arrived as promised that morning. Explained the repairs needed and gave me an estimate. I ok'ed the estimate and he promptly made the repairs and explained future maintenance I could perform to extend the life of the new spring, as well as the springs on my other two garage doors. My car was liberated!
Thanks for the quick response and professional service.
Roger
Roger Coleman
Phoenix, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
03/25/2017
Prompt service, arrived in company truck, technician was polite. He was able to reset the travel limits of my door and helped with reprogamming keypad. The only reason I didn't give five stars was when I made the appointment I asked about coupons or discounts and was told there was only one for Military members. In fact there was a coupon on the website I could have used.
Keith Swinson
Ellicott City, MD
Response from Charan
Service Provided
Garage Door Repair
03/24/2017
Please with the same day service ,,, and your Repair Man ( Rick ) was very Good and pleasant ......
Garage door repair where very well
Thank You
Emery Coccia
Nottingham, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair