Rick was great. Excellent quick service. Quality parts. He explained each option clearly. Would definitively recommend this company!!!

Duane Dixon

Reisterstown, MD

Rick was timely & very efficient. Answered all questions. Great personality and very helpful.

Rowean Eckert

Finksburg, MD

Just had a great experience with Precision Door Service. My door kept popping back up when I would close the garage door opener and your technician Rick made some simple adjustments to the opener and walked me through how to do it myself should it happen again. I would definitely use your company again and have already referred you. Although it was a simple repair, I was not even charged for a service call. Great company!

Joe Urban

Baltimore, MD

Rick was very efficient and called shortly before he arrived. He explained everything he was looking at. As it turns out we did not require any service at this time, but he sent us estimates for when our garage door opener does need to be replaced.

Jessie Morris

Catonsville, MD

Rick arrived on time. He was able to diagnose our problem very quickly. He installed a new motor and explained all features of this new device. We were very pleased with his work.

Charles Wood

Eldersburg, MD

Serviceman Rick was very prompt, professional & personable. In no time at all, he knew exactly what our problem was. He made the necessary adjustments/repairs & was in his way.

Doris Kelly

Baltimore, MD

My family really needed to fix our garage doors these guys were fast, friendly, courteous, and responsive. Rick is an amazing installer who did completed the job with amazing customer service skills. The company wants to make you happy. I wish more businesses would follow this motto.

Adam Bednarczyk

Catonsville, MD

I was grateful for same day service. Rick was professional and on-time. I appreciated his expertise and patience in explaining the work needed on my door. Will recommend and use this service again.

Maureen Evich

Manchester, MD

Fantastic service. Fantastic installer. Fantastic result. Called late in the afternoon and had an appointment for the following morning. Rick checked in from fifteen minutes out. He assessed the problem and put together two options for the repair. He carefully explained each option, and had all the materials he needed right on the truck. The repair was quickly finished, and then Rick set up my wife's car with her on-board door opener. Before Rick left, he made sure I understood all the new features and gave me his mobile number so that I could reach him if I had any other questions or problems. The new lift unit is whisper quiet, and well worth the investment. In today's world of mediocracy-is-the-norm, Rick and Precision Garage are a most refreshing return to service above and beyond from the initial contact through the install and follow-up. Got a garage door problem? Call Precision Garage Door Service.

Thomas Lilly

Cockeysville, MD

I recently had a complete replacement of garage door opener, springs, and door roller wheels in May 2020. The price was higher than expected, compared to internet search of costs, but the service was excellent, with a very quick and timely response, and the work appears to be very well done. Only minor disappointment is that the garage door opener only came with one remote rather than two.

Joseph Marine

Cockeysville, MD

I just had Rock G come out to give me an estimate on my garage door repair. He was very professional, kind & showed me the issues with my existing door. Not to mention he was on time & done in about 10 minutes. I would highly recommend Precision Door to everyone!

Katie Shrader

Middle River, MD

very good an informative Tec guy 5 star for him also

Dana Pinnock

Windsor Mill, MD

Rick did a great job repairing our garage door. Price was higher than I expected, but overall very satisfied with the work provided.

Randi Penfil

Pikesville, MD

Called in the morning and Rick, the technician was at my house within a couple hours. He was very professional and customer oriented. He was also a garage door expert. He explained everything to us, and completed the job expeditiously,efficiently and without incident. Now, our garage doors work perfectly. Excellent service from beginning to end. Thank you!!

Marc Aronin

Finksburg, MD

Excellent work! Outstanding professionalism and customer service!

D. Nelson

Owings Mills, MD

We called to get our broken garage door spring replaced. We ended up having both springs replaced, all new rollers, and all new cables. The work under a 7 year warranty. Rick was very professional and efficient.

Lorrie Rowland

Eldersburg, MD

Rick delivered. He checked the broken cable on my garage door and explained what would need to be replaced. He also provided several options, with cost included. Once I chose my option, Rick went to work and replaced the broken parts. Rick was very polite, and he practiced great social distancing (amazing that I even have to include that), but it's important these days. My garage is back in working order - great service and I'd highly recommend.

Donna Chase

Catonsville, MD

Came same and were quick and professional. Highly recommend

Ryan

Baltimore, MD

Thank you Precision for the most phenomenal customer experience today! Our garage door needed urgent repair and you were able to send us your fantastic technician Rick within the hour! Rick provided above and beyond exceptional service and made the door good as new. Big thanks to Rick and Precision Door Service. We'll highly recommend your company in the future.

Sarah Barzeez

Baltimore, MD

Rodney (Ricky) is a very professional and understanding individual. Instead of using technical terminology to determine what happened to my garage door, he used language that took me through the process of repairing and replacing parts on the door, Easy language goes great with an easy personality. In fact, I did not feel that I was dumb down during the review. I am grateful with humble gratitude with Rodney!

Susie Burgess

Owings Mills, MD

Rick was the tech they were all great. Arrived on time. Kept me up to date. Highly recommended

David Schafer

Eldersburg, MD

Professional, Friendly, Informative.

Ashley Richardson

Baltimore, MD

Rick is the best! I have used him before and will 100% use him again for any future garage repair needs, no matter where I live. He is incredibly responsive, goes out of his way to accommodate our schedule/needs, and gets the work done quickly. He and his colleague were both top notch!

David Williams

Baltimore, MD

Easy to schedule, technicians very knowledgeable and service was fast. 2nd time using this company and they rock

Calli Ivester

Owings Mills, MD

Rick was great! Very professional, explained things well. After replacing the garage door opener , he even re-programmed the remote opener in the car. Excellent service.

Jeannine Saunders

Catonsville, MD

Great job! The technician, who was courteous and knowledgable, was on time and completed the repairs in about 30 minutes.

Bernie

Ellicott City, MD

These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!

Phillip Fratesi

Phoenix, MD

Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.

Sharon Vidrine

Reisterstown, MD

Timely and excellent service. Very knowledgable and extremely courteous technician.

John Davis

Reisterstown, MD

Rick G. was great. He fixed the problem right away and explained why the pulley came off the guide bracket.

Jennifer Neugebauer

Ellicott City, MD