average rating based on 1,196 reviews
09/22/2019
Barry did a great job. Very knowledgeable and explained the problems with the opener. Great personality.
Bryan Walker
Hanover, MD
Response from Mike Brickner
11/09/2018
Barry is an excellent rep.
To explain the problem and solution.
So I decided to replace my garage door.
Without hesitation,purchase new door and make an appointment to install.
I can't wait 3 weeks....
But excited for new garage door before cold.
Ben Hur
Hanover, MD
Response from Charan
10/21/2017
great professional work
al
Hanover, MD
Response from Charan
10/21/2016
We were very impressed with the prompt, professional service!
Wayland Comer
Hanover, MD
Response from Harry
Thank you for your kind words about Barry. We appreciate our customers!
07/13/2016
I appreciate the time Jordan took out to make sure we had a functional garage. He made sure he checked and double checked everything before having to concede to a higher option for us. He found a stapled wire that saved us a lot of money! On time and courteous. Thank you.
Donny
Hanover, MD
Response from Harry
We appreciate your kind words about Jordan and Precision. Thank you for your business!
03/28/2016
On a Saturday, you never know what happens...yep, the door broke and held my car hostage. Precision to the rescue. They have 24 hour service and someone actually answered the phone. They were at my home within the hour. They were professional, courteous and explained what needed to be done and the prices. They were in and out fast. I would recommend them highly.
Susan Mocko
Hanover, MD
Response from Harry
We appreciate your kind words about Precision. Garry is an awesome technician and customers love him!
01/25/2015
Gary, the service man, was very knowledgeable, explained everything to me, and quickly resolved our issue.
Kendrick Smith
Hanover, MD
Response from Harry
Thank you for your kind words about Garry.
10/29/2014
Great service. Fast repair on replacement of garage door springs. First rate business.
Guy Arcieri
Hanover, MD
Response from Peggy
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
10/25/2014
Excellent customer service and prompt service. This is my second time calling for service from your company and starting from the request be taken to the completion I give 5 stars. Excellent job!!!!!!!
Sharon Johnson
Hanover, MD
Response from Mike Brickner
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
01/17/2014
I had the torsion spring repaired on the door. The technician explained everything and did a good job.
However I feel the cost was higher than it should be. I've never dealt with a company before that doesn't waive the service fee if the repairs are made. I needed two springs. The total costs was over $500 (including service charge, tax, parts). I feel that it was excessive. Unfortunately it's not easy to get an estimate before they come to your house.
I would be thrilled if I hear back from the owner. They have my email address.
john lantz
Hanover, MD
Response from Mike Brickner
Thank you for choosing Precision for your garage door needs.
10/10/2013
Alan was extremely knowledgable and provided excellent customer service. I received 5 Star service for my garage spring repair and overall maintenance.
Donald Coleman
Hanover, MD
Response from Mike Brickner
Thank you for your comments, and especially your business. We love to hear from our customers!
09/03/2013
Mike was courteous and thorough and took the time to explain all the procedures he did. Highly recommend.
Martin Jenkins
Hanover, MD
Response from Mike Brickner
We appreciate your business. Thank you!
08/23/2013
Great customer service, prompt arrival and competitive pricing! Mike was professional and very knowledgeable. He assessed and fixed the issue with my garage door quickly, and even taught me how to maintain my garage door equipment. Thank you so much!
Ayana Nachelle
Hanover, MD
Response from Mike Brickner
Thank you for your business and confidence in Precision. Mike does a great job, and customers love him!
04/18/2013
Timely and fast service. Technician was very courteous and friendly and very knowledgeable.
ante penaso
Hanover, MD
Response from Mike Brickner
Thank you for your business!
08/17/2012
Purchased 25 point garage door safety check (advertised on Angies List Big Deal). Derrick arrived on-time and was very professional and pleasant. He told us about the service he would be performing and happily answered all our questions regarding garage door maintenance. His service call was completed in about a half hour and the door operates better now than when it was new. We are very pleased with the results and highly recommend Precision for all garage door maintenance. Very nice group of folks to do business with. A+ rating !
Mike Bremerman
Hanover, MD
Response from Mike Brickner
Thank you! We appreciate our Angieslist customers!
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