Columbia Area, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
01/11/2020
Great job! The technician, who was courteous and knowledgable, was on time and completed the repairs in about 30 minutes.
Bernie
Ellicott City, MD
Response from Mike Brickner
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
12/27/2019
Actually I did not choose Precision as your employee gave me an estimate of $704 for a job that should be about $280-$325 - I had done my homework so I knew what the project would cost me.
Swati Desai
Columbia, MD
Response from Mike Brickner
12/18/2019
Fast worker honest respectful highly recommend
Adolfo Alonzo
Ellicott City, MD
Response from Mike Brickner
12/18/2019
Service Technician (John) VERY professional, courteous, and efficient.Called pre arrival. Price is not Low end, but fairly representative of service industry. New springs, bearings, rollers for 2 doors. John very instructional on future, preventative care. Answered all questions with enthusiasm.
John Sargeant
Woodbine, MD
Response from Mike Brickner
12/09/2019
Rick G. was great. He fixed the problem right away and explained why the pulley came off the guide bracket.
Jennifer Neugebauer
Ellicott City, MD
Response from Mike Brickner
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
11/18/2019
you was very professional and friendly explained every thing
Susan Awad
Columbia, MD
Response from Mike Brickner
11/12/2019
Barry was very good. I was impressed with his expertise.
Juan Pagan
Columbia, MD
Response from Mike Brickner
11/10/2019
We were in a pickle, the garage door motor was acting up and we settled on the house the next day. We called and got scheduled immediately. The tech, Derrick arrived, diagnosed the issues and fixed them. He completed some preventative maintenance on the unit and made sure the safety features for the new owners were functioning properly. Derrick was extremely polite and professional. If we were not moving out of the service area, we would make Precision Garage Door our company of choice. Thank you PGD. Ellicott City Chausse's
Michel Chausse
Ellicott City, MD
Response from Mike Brickner
10/15/2019
i called Precision because the wire came off of the pulley. Precision sent out Keith who made the necessary recommendations in a very professional and proficient manner. Within an hour the garage door was fixed and operating. I appreciated Keith's honesty, integrity and professionalism.
Lilly Lehnert
Fulton, MD
Response from Mike Brickner
Keith C
Technicians
Keith C
Service Provided
Broken Garage Door Spring Repair
10/05/2019
5 star service!
Carla Mcgrain
Columbia, MD
Response from Mike Brickner
09/30/2019
Derrick was on time and did an excellent job. He fixed the safety cable on one of our garage doors, checked/tightened the bolts (both doors), and re-nailed the lower part of one of the "facing borders" that had separated.
Jerry Ward
Ellicott City, MD
Response from Mike Brickner
09/27/2019
All work was done very efficiently and met all my expectations. Everything was well explained and professionally performed. I would be happy to recommend.
Richard Corfield
Ellicott City, MD
Response from Mike Brickner
09/22/2019
Barry did a great job. Very knowledgeable and explained the problems with the opener. Great personality.
Bryan Walker
Hanover, MD
Response from Mike Brickner
09/17/2019
Francisco was very helpful and even offered to lubricate my garage door when I had a question about how to do it properly.
Victoria Reid
Clarksville, MD
Response from Mike Brickner
09/15/2019
One of the springs on my garage door broke at 12:;30 on a Friday afternoon. Called Precision and they were able to schedule a technician for 3 - 5 p.m. He arrived at 3, diagnosed the problem and installed new springs and rollers in 1 hour. Derrick E was extremely knowledgeable and seemed very experienced. I will definitely be calling Precision in the future for any garage door needs.
Richard Cornelius
Marriottsville, MD
Response from Mike Brickner
07/27/2019
Francisco was the tech that repaired our door springs, pulleys, and cables. He was great to work with. He was super-friendly and explained all the repairs needed before doing the work. Job well done. Thanks!
Jennifer Neugebauer
Ellicott City, MD
Response from Charan
07/25/2019
The technicians arrived when expected and even communicated with me of their availability earlier in the day. They provided a reasonable estimate for repairs and completed them within the timeframe estimated. They were very professional and personable.
Angie Lilly
Ellicott City, MD
Response from Mike Brickner
07/13/2019
Barry was the best! He knew exactly what was wrong with my door and had all the parts and tools needed to fix the problem! He did a perfect job without any help on a terribly hot summer day! We were 100% pleased with everything he did and would recommend him in a minute to anyone needing garage door work done.
J.M.
Glenwood, MD
Response from Charan
07/10/2019
Olaniyi did a nice job installing our new door. He called ahead, arrived on time, did the work, and cleaned up everything. The door looks great!
Mark
Ellicott City, MD
Response from Charan
06/24/2019
I rate my experience as a 4.85. The team was courteous, quick and professional in replacing my garage door opener and keypad. I would recommend them for great service.
Chuck Dexter
Highland, MD
Response from Charan
06/20/2019
Rick was on time. Friendly and professional. He explained what he would do to fix the garage door and the costs. Basically he installed new springs which have a 5 year warranty. He was here and gone in less than 1/2 hour.
Steve Kirsh
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
06/17/2019
Our technician, Keith was great. He was on time, friendly, professional and knowledgeable. He took the time to explain everything he was doing while fixing our garage door. I would definitely recommend Precision to anyone who needs their garage door repaired. Great service!
Robin C.
Glenelg, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Garage Door Repair
05/30/2019
Very clear explanation from tech.
Pat Nolan
Jessup, MD
Response from Charan
05/23/2019
Keith was great - prompt, courteous and knowledgeable. He fixed the door quickly and was a pleasure to work with. Thank you!
Matt Hemelt
Ellicott City, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Garage Door Repair
05/21/2019
Rick responded quickly, explained what was needed, and replaced the torsion springs efficiently. We are very pleased with the work.
Paul Mermelstein
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
05/14/2019
Olaniyi was right on time, polite and did an excellent job.
Brian Pillinger
Ellicott City, MD
Response from Charan
05/08/2019
Friendly and professional.
Ann
Ellicott City, MD
Response from Charan
James Q
Door Estimator
James Q
Service Provided
Install Garage Doors
04/26/2019
I had read some good reviews from neighbors and the overall comfort when sales man came over to the Job Wesley did was outstanding. Wesley Fowler was meticulous, proffesional and showed that he really cared about the job he was doing. Kudos to him and needs ot be recognized. We love our new garage door and look forward to doing more business.
Mesfin Gebeyehou
Columbia, MD
Response from Charan
James Q
Door Estimator
James Q
Service Provided
Install Garage Doors
04/24/2019
The gentleman that came out to service our garage door was amazing. He was very professional and ending up helping us with the problem very quickly and realizing it was a breaker that was flipped and didn't try to sell us on it being something else. Also, Tara, the lady I spoke with in the phone was very polite and helped get us scheduled quickly knowing we have 3 little kids at home. I would highly recommend your company!
Tara Bacon
Fulton, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Garage Door Repair
04/16/2019
Company provided same day service. Service personnel showed up on schedule. Work was fast and problem was fixed.
David Edwards
Clarksville, MD
Response from Charan

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