Towson, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
12/02/2020
We just had our garage door repaired today with new springs, etc. Seems to be working must better!
Cheryl DeLuca
Towson, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Keith C
Technicians
Keith C
Service Provided
Garage Door Repair
08/27/2020
Technician arrived less than 24 hours after call requesting service. Technician was extremely knowledgeable, efficient, courteous and helpful. Highly recommend Precision Door.
Linda Rothwell
Towson, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Dakota H
Technicians
Dakota H
Service Provided
Garage Door Opener Repair
05/24/2020
We had a broken cable on one of our garage doors, but the whole lift system was jerry-rigged and out of date. Precision responded to my request for a bid within 10 minutes, they were at my house (on Saturday of a holiday weekend) within 2 hours, and they provided a fair estimate and completed the work I requested - replacing the springs and cables on both doors, and installing new, belt-drive lifts on both doors, within a few hours. Their technicial - Keith C. - was knoweldgable, prompt and courteous. We are so happy with our new garage lift system!
Cathy Mcerlean
Towson, MD
Response from Mike Brickner
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future
Keith C
Technicians
Keith C
Service Provided
Garage Door Opener Install
03/01/2020
The Spring on my garage door broke causing the door off track at 5pm. I called Precision and they were willing to send someone out that night. I opted to wait till the morning and they were there on time, walked me through what was broken, fixed it, and showed me what I should be looking for moving forward. The tech, Olaniyi, was extremely polite and professional and I will definitely call Precision again if the need ever arises. Top quality company with top quality services! I would highly recommend Precision!!!
Patrick Denobrega
Towson, MD
Response from Mike Brickner
Patrick, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
11/29/2019
Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.
Adam
Towson, MD
Response from Mike Brickner
06/27/2019
On-time, friendly, efficient. I appreciated the good deal.
Rina Rhyne
Towson, MD
Response from Charan
02/19/2019
The website and customer service representative were professional and courteous. Rick was awesome and came out and installed a new garage door opener for me and programmed my car. He was excellent!!
Janine Tucker
Towson, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Opener Install
01/23/2019
Very satisfied. Arrived as scheduled, and fixed in short order.
Walter Savoye
Towson, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Opener Repair
07/06/2018
Rick was very helpful and explained everything about my new garage door opener before he installed it. He went over everything about operation of the new equipment before he left.
Patricia Baker
Towson, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Opener Install
03/26/2018
We appreciated the real person on calling for garage door service. The appointment was set in reasonable time frame and the technician was prompt, knowledgeable and did a great job. Thank you very much.
Catherine Giordanetti
Towson, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Opener Install
10/06/2017
I am very pleased with our new door opener and springs. Rick the tech was courteous, professional and helped me make decisions based on his recommendations. He worked quickly, with high quality. Thanks.
Kim O'conor
Towson, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
10/18/2014
The desk staff was very polite and courteous. The technician seems to be in a hurry. Did the job fine, but was messy leaving broken screws on the floor while replacing the hinges.
Kalathil Shashi
Towson, MD
Response from Mike Brickner
Thank you for comments. We will use them in our training to enable our technicians to provide the best in customer service.
12/24/2013
Although I waited much longer than promised, Mike was able to quickly evaluate the problem, gave me several options from repair to new installation. I opted for a repair and he did a very thorough job. I hope it lasts as long as the original.
Morton Wood
Towson, MD
Response from Mike Brickner
We appreciate your patience and your kind words. We try to be punctual, but often find the previous customer had much more repair needed than what was indicated.
10/02/2013
Great job. Arrived on time. Got the job done in short order. Very professional all the way.
Maria Eagan
Towson, MD
Response from Mike Brickner
Thank you for choosing Precision!
08/25/2013
Very polite, professional and quick.
Scott Rykiel
Towson, MD
Response from Mike Brickner
Thank you for your business!
08/20/2012
Derrick was quick and personable and explained the job quite well. All and all I was quite satisfied with the service.
Robert Solomon
Towson, MD
Response from Mike Brickner
Thank you for taking the time to review your experience with Derrick and with Precision!
05/04/2012
Polite service person . Took time to explain everything. Called and let me know they were running late.
elizabeth wise
Towson, MD
Response from Mike Brickner

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