average rating based on 1,196 reviews
01/02/2021
Our experience with Keith was very knowledgeable and pleasant. He showed me the problem and explained how it happened. He also explained the different options for repairing my issue. We will most definitely use Precision Door Service again. Keith thumbs up Sir. This is my second experience with Precision Door Service and its always a truthfully and pleasant experience!!
Earl Davis
Middle River, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Service Provided
Garage Door Opener Repair
12/18/2020
Justin came and seemed to be in over his head, though a very nice young man. Your company representative is due at our house 12/18/20 at 1 pm to discuss the concerns we have.
Cindy Adkins
Middle River, MD
Response from Mike Brickner
Cindy, our sincere apologies that your appointment did not meet your expectations.....we're hoping that our 2nd visit corrected the issue and that the outcome was to your complete satisfaction. Please feel free to reach out if you have any further questions or unresolved issues. Thanks so much for your patience and candor in this situation.
12/11/2020
I just wanted to say that Dakota was great-very professional and great customer service. Very happy with the service and I'd highly recommend Precision to anyone.
Jeremy Charlier
Middle River, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Service Provided
Garage Door Opener Repair
11/06/2020
We had a garage door repaired. The motor was still working. The cables and springs needed replacement. It was easy to get an appointment. technician was late but apologized and he did call to update on his arrival time. Technician seemed knowledgeable very courteous. Did what was necessary to make sure the door worked properly. Don't have anything to compare to . We were given 3 choices of estimates and warranties, Chose the cheapest. Don"t have anything to compare with. Just thought it was a little pricey.
Ronald Spielman
Middle River, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Service Provided
Garage Door Repair
05/18/2020
I just had Rock G come out to give me an estimate on my garage door repair. He was very professional, kind & showed me the issues with my existing door. Not to mention he was on time & done in about 10 minutes. I would highly recommend Precision Door to everyone!
Katie Shrader
Middle River, MD
Response from Mike Brickner
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Service Provided
Garage Door Repair
02/15/2020
We found the advertisement for your company online. It was very informative about the services you provide. I like the technicians that came to access and fix by broken garage door.
Preston and John we very helpful explaining things to me and efficient at their jobs. They had to order some parts and gave me an estimate. About 2 weeks later they sent Olaniyi and Timmy to complete the garage door repair. They did an excellent job.
I would recommend this company to anyone who needs a door.
Jacqueline
Middle River, MD
Response from Mike Brickner
Jacqueline,
Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Service Provided
Garage Door Repair
02/08/2020
I called the referrals from my neighbors. All 3 companies were booked for the day,and offer appointments for the next day...I was looking at not being able to get to work.. I started calling companies listed in the yellow pages. I called Precision. I was told , they were booked, but schedule me with an emergency appointment which would mean a service could be completed after 6 pm with,an extra cost.. I agree to wait. An hour after the conversation,the General manager called. He heard my conversation with dispatch,.. He dispatched a contractor who came 1.5 hour after talking to the dispatcher. The fee was LESS than the competitors... I highly recommend this,company
Bridget Senior
Middle River, MD
Response from Mike Brickner
So glad we could help you Bridget!
05/18/2018
excellent timely professional courteous service!!!!
Paul Llufrio
Middle River, MD
Response from Charan
Service Provided
Install Garage Doors
05/19/2017
Fast and efficient service. Rick our technician was friendly, experienced and explained the process and options. He did a great job and I would highly recommend his service!
John Pedone
Middle River, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
01/25/2015
Harry was very professional and did a wonderful job fixing our garage door problem. I really appreciate the phone call an hour before his arrival. I would gladly refer Precision to everyone!
Frank Lanzi
Middle River, MD
Response from Harry
Thank you for your comments about Barry and especially your business.
02/28/2014
Great job and the time to schedule the job was also fast. The mechanic that came to the house was pleasant and very nice.
Barbara Bosley
Middle River, MD
Response from Mike Brickner
We appreciate your business. Thank you!
01/25/2013
We are very pleased with our service. We called and our door was serviced the next day. Derrick diagnosed and repaired our door in less than an hour. We can not believe the difference in how our door operates. We will have our door serviced by Precision yearly.
Curt Walp
Middle River, MD
Response from Mike Brickner
Thank you for your comments. Our customers love Derrick!!
12/15/2012
I am very pleased and happy with the response time. Also with the proffesionalism of the technician. He did a great job and left the area clean, and most importantly,fixed. Any future problems with the garage doors, we will be using your company. I will also refer you to anybody who needs help. Again, thank you for your prompt response.
Anthony Lombardi
Middle River, MD
Response from Mike Brickner
We look forward to serving you and your neighbors in the future!
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