average rating based on 1,196 reviews
05/30/2019
Very clear explanation from tech.
Pat Nolan
Jessup, MD
Response from Charan
11/11/2018
Great service. Abe provided a quick and inexpensive fix for our garage door. Very much appreciated!
Marla Hirth
Jessup, MD
Response from Charan
05/26/2018
Replacement of spring. Keith was phenomenal in his work ethic and knowledge. Very professional, will definitely recommend to neighbors.
Eric Sheler
Jessup, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
11/26/2016
Once again, I had a more than exceptional experience with Precision. It does not matter whether the customer service rep on the phone, sales person or installer provides you service, it is always outstanding!
Ashleigh Morrill
Jessup, MD
Response from Harry
We appreciate you! Thank you for your continued business!
09/07/2016
Rick was very professional and nice, he explained what needed to be repair and the cost before I approved the work. I was very pleased with the work and I did not feel like I was being taken advantage of because I am a senior.
Rick was on time and give me a courtesy call when he was on his way. He also give me good advise on how to prevent future damage to my door. (due to my error).
Thanks Rick You are the Best
JC
Jessup, MD
Response from Harry
Thank you for your business and your kind words about Rick. We appreciate our customers!
Service Provided
Broken Garage Door Spring Repair
12/07/2015
Spring replaced. Rick the technician give me a courtesy call to let me know that he was on his way. When he arrived Rick introduced himself, he was very polite and professional. Rick explained what needed to be replaced and quote me the cost for the replacement parts, once job was completed Rick ask me to check the garage door to see if it was functioning correctly (and it was), he also greased the rollers.
Excellent Job Rick!!!!
JC
Jessup, MD
Response from Harry
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Service Provided
Broken Garage Door Spring Repair
07/09/2012
Although the timeframe window was not met, I did receive a call stating that the tech was running late. Derrick arrived and assessed the repairs needed for the garage door. Gave us a reasonable price, was professinal and did a great job pretty quickly. I'm satisfied and would recommend Precision to others.
Jacqueline Brown
Jessup, MD
Response from Mike Brickner
We appreciate your comments and your business!
02/06/2012
Very professional and very knowledgeable!
S. Taylor
Jessup, MD
Response from Mike Brickner
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