average rating based on 1,196 reviews
06/26/2018
Have used Precision a couple times. Both were very pleasant experiences. I feel they not only did the required work, they went above and beyond the minimum to enhance the final result and leave a lasting positive impression. Previously had used another company of “fast talking shills” who did a minimum repair but a major price scam. Precision was total opposite - excellent work repair experience with a special noteworthy performance by service rep Derek (spelling?).
Walter Foster
Woodstock, MD
Response from Charan
06/04/2018
The service performed was excellent - I would definitely recommend Precision.
Ryan
Woodstock, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
11/20/2017
Excellent - the Precision garage representative was knowledgeable in helping me weigh my options. He arrived on time and completed the work quickly so I could get to work. Totally recommend them.
G Kale
Woodstock, MD
Response from Charan
10/05/2017
Our technician Derrick was extremely professional and knowledgeable. He explained the problem and outlined the corrective action he was taking to fix our problem. When finished and explained in layman terms what he did and how we can continue to get the best service from our garage door. He did an outstanding job.
John Mackey
Woodstock, MD
Response from Charan
02/27/2017
Extremely professional technicians. Timely service. Honored 10 year warranty on broken part. These guys are the best.
John Mackey
Woodstock, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
07/06/2016
Excellent service and a wonderful technician. I highly recommend Pecision.
Walter Foster
Woodstock, MD
Response from Harry
We appreciate your comments and your business. Thank you for choosing Precision for your garage door needs.
05/27/2015
Mike did an awesome job..Very professional and efficient...
installed a new circuit board, keypad...
Randi Rosenblatt
Woodstock, MD
Response from Harry
Thank you for choosing Precision!
02/23/2015
Efficient, fast and very knowledgeable tech "Gary". The pricing is very high, however, Gary did tell me pricing prior to work done. If it was summer I would of gotten some quotes.
Rudy Gil
Woodstock, MD
Response from Harry
Thank you for choosing Precision for "top notch" materials and work.
01/25/2015
5 Stars. We have been using Prevision for several years now and we are always able to get a fast appt. Service was excellent and quick & Tech was polite and helpful.
Ryan
Woodstock, MD
Response from Harry
Thank you for your comments and your business!
11/28/2014
The work was wonderful, however, the night before the girl told be there was a spot open if I could get someone at the house and when i called back after working to do that they told the person the spot was not available. I called the the girl spoke to her manager and it was made to happen. So all in all, I will give them a 4.5 star.
Colleen Blough
Woodstock, MD
Response from Mike Brickner
Thank you for choosing Precision for your garage door needs.
10/27/2014
Great service, will use again . Referred to sister and family ,
Deborah Gillian
Woodstock, MD
Response from Mike Brickner
Thank you for being a Precision Door customer!
07/18/2014
Showed up and could not find the problem with my unit. Was going to suggest it was the logic board, which had already been replaced, and then was not able to determine what was wrong. Verified the wiring on the board, made sure the door was manually operational, and then said he didn't know what was wrong and suggested I contact the manufacturer. Paid the service fee, for no real service and I'm no better off than when I started.
Jeff Six
Woodstock, MD
Response from Mike Brickner
We are sorry we were not able to correct the problem. Our technician still believed it to be a logic board dysfuntion.
08/20/2013
Second time I have used Precision and again they were on time, courteous, helpful and fixed the problem. Highly recommend this company.
Dana Ferris
Woodstock, MD
Response from Mike Brickner
Thank you for your continued confidence in Precision! We appreciate our customers!
10/01/2012
I purchased a coupon from Angie's List for a Garage Door Tune-Up. Once the technician arrive for my garage door tune-up, it was great. Getting him there was another issue. I spent 3 1/2 hours waiting for his arrival on a Saturday only to recieve a call that he needed to come Sunday instead. On Sunday, he promised to be there at noon, but arrived at 1:20. By the time he got there, I was quite disgusted with the whole thing, but he did a great job.
Kathryn Masters
Woodstock, MD
Response from Mike Brickner
We are glad you were satisfied with the work that was done. We apologize for the delays, but we had a weekend where there were three personal emergencies with our technicians, and we tried hard to reorganize our schedules to make sure we got to all of our customers. We have not had this type of problem in the 11 years of business, and apologize for the rescheduling. We appreciate your business.
03/08/2012
We had an intermittent problem with our garage door. I was impressed with the professionalism of Precision from start to finish. I received an email verification of the appointment. The service tech called 15 minutes prior to arrival and was on time. The tech was professional, the Precision truck was spotless, and the problem was fixed. I would highly recommend Precision for any garage door related problems.
Dana Ferris
Woodstock, MD
Response from Mike Brickner
Thank you for your kind words and for your business.we are proud of our technicians and our business!
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