New Windsor, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
12/14/2020
Called for a broken spring, Keith C. Tech was fantastic, Punctual, communicated issues and resolutions well. Upgraded from a single spring to a dual spring as my door being solid single spring wasn't enough. Also had them install a Lift Master side jack garage door opener the following day. Again very punctual and efficient. Great Service!
Rick Cooke
New Windsor, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Keith C
Technicians
Keith C
Service Provided
Broken Garage Door Spring Repair
01/30/2020
David Gonzales arrived within the prescribed time band, and immediately assessed the door operating issue (belt - door alignment) and had the necessary parts to quickly and effectively make the repair. All worked well and as expected.
Chris Fiorucci
New Windsor, MD
Response from Mike Brickner
Chris, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
12/20/2019
Field Service Technician did the following: 1. Called Ahead to notify of arrival time 2. Removed inoperative door opened 3. Installed New Garage Door Opener 4. Assisted us with Vehicle Transmitter to Opener Programming
Chris Fiorucci
New Windsor, MD
Response from Mike Brickner
09/29/2019
Technician showed up at stated time he was good but for $1700 for 1 door opener I believe I was taken to the cleaners
Hugh Downing
New Windsor, MD
Response from Mike Brickner
04/21/2019
I chose Precision because I needed next day (Saturday) service. Your technician (Rick) was prompt, courteous, and knowledgeable...all three essential qualities!!! The fact that I called around 10pm and received live assistance was the best start possible!! You will be my go-to for future garage door issues!!
Dave Johnson
New Windsor, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
06/02/2018
I was very pleased with Derick and his service. Highly recommend your company. Derick was very friendly and there was a question he couldn't answer.
Lillian Marsh
New Windsor, MD
Response from Charan
05/18/2017
I was surprisingly impressed to deal with an individual who was thoroughly trained and expert in all details about overhead garage doors and their mechanisms. Your representative Rick was excellent in explaining to me what I need to do in the future in order to maintain our garage door in good condition. He was pleasant, courteous and patient in dealing with someone who does not know much about garage doors. I wholeheartedly will recommend you to our friends.
Kevin Wolohan
New Windsor, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Opener Repair
01/11/2017
This was my first time using Precision and it certainly will not be the last! From my initial phone call until the technician left was nothing short of pure professionalism! Rick was my tech and not only was his service top notch, he have me an entire education about taking care of my garage door for years of service! Wonderful company employing wonderful people! Thanks again Precision!
Joe Twain
New Windsor, MD
Response from Harry
We hear those kind of comments about Precision and Rick often. Thank you for choosing Precision.
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
03/30/2012
great service. Derrick was friendly and efficient. Like that you warenty your parts for a long time. Thank you
Chris Fiorucci
New Windsor, MD
Response from Mike Brickner

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