average rating based on 1,196 reviews
06/03/2019
5+ STARS. Rick was terrific. He was on time, friendly, professional, extremely knowledgeable, and explained everything he was doing in detail. I had problems installing my new garage door opener and Rick solved the problems immediately. He showed me how to take care of the opener and how to solve minor problems going forward. He was very thorough. If all the techs are as good as Rick, Precision has a great group of people. Great job!
Tom V.
Nottingham, MD
Response from Charan
Service Provided
Garage Door Opener Install
01/19/2019
I called Precision on a Friday and had an appointment set for Saturday
12:00-3:45. The Tech. called at 11:00 and asked if he could come over early. He showed up at 11:30 and looked at the garage door and gave me a price to replace both springs on the garage door. I knew that the price was going to be high because of reading the other reviews. I like the fact that the Tech was very nice and did not try and sell me other parts but just the parts that were broken. He was fast and got the job done in 20 mins. I don't mine paying more when you get service like this. I will use them again.
William Fletcher
Nottingham, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
03/24/2017
Please with the same day service ,,, and your Repair Man ( Rick ) was very Good and pleasant ......
Garage door repair where very well
Thank You
Emery Coccia
Nottingham, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
12/26/2015
The tech Mike arrived at my house on time. He was very pleasant and explained everything to me in detail even the price before he got started. He did his best to make sure I was pleased with the job , and before he left he doubled checked everything to make sure the door was working properly. To my surprise the repair did not take long at all and the price was very fair . Thank you precision door for coming out on a holiday weekend. ????
Catrina Johnson
Nottingham, MD
Response from Harry
So glad we could be of assistance. Thank you for choosing Precision!
07/23/2015
You quoted me a repair price of over $700, but another company quoted me $379. Big difference, plus there was no charge to come give an estimate, but you charged $50 (not to mention that the technician showed up at 11:58 for an 8-12 time window). Will never use your company.
Jenny Fussell
Nottingham, MD
Response from Harry
We appreciate your comments and will use them in our training. We use only high quality parts that are the best in the industry.
07/14/2014
Prompt, efficient service. Got a second opinion on what the problem was, and got the new part ordered right away (even though it was a Saturday). Fast, fabulous work. Mike C. went out of his way to give me some other maintenance instructions, too. Thanks!
Melissa Madsen
Nottingham, MD
Response from Mike Brickner
Thank you for choosing Precision Door!
05/09/2012
Allan was our tech. Allan did an awesome job on our grarge door repair. He was very professional, and friendly.
John Ford
Nottingham, MD
Response from Mike Brickner
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