I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.

Kyong Kim

Odenton, MD

Francisco was my technician and he was very professional and knowledgeable. He made the necessary repair quickly and also lubricated all the hinges and rollers. The garage door is much quieter now.

T Junta

Odenton, MD

Excellent, excellent service. On-time and very thorough service, instructions and recommendations.

JW

Odenton, MD

The service people were prompt and very courteous. I would definitely use their service again.

Cathy Stickland

Odenton, MD

Received an estimate for 2 new garage doors and 1 opener. Price to include labor is reasonable. The doors are insulated and the opener is belt drive making it quieter. We added windows to the doors, too. Overall pleased with the estimate. Will update if we decide to go with PGD. Waiting on another company for their estimate.

Ann Kumia

Odenton, MD

I saw the reviews online and decided to make a call for help and I am so glad I did. The technician who came out was Keith. He knows his job, is polite and very professional. Keith even gave me advice on what needs to be done to the door to avoid future similar issues. I am happy customer. Thank you Keith!!

Maggie Odhiambo

Odenton, MD

Barry C. did a wonderful job in fixing the tracks on our door. He was courteous, prompt and provided a clear, easy to understand explanation of the problem and how he will fix it. The cost of service is reasonable and I was very happy to receive a next day appointment. I heartily recommend Precision.

David Newman

Odenton, MD

Barry and Chris were very knowledgeable of the garage door. They did trouble shooting and described to me in detail the problem and also what they suggested to solve the issues.They were both very professional.

Betty Kinney

Odenton, MD

five stars. Barry and Chris did an excellent job. They carefully explained my options, performed the work precisely, showed me how to lubricate my system and explained all the work preformed. Overall, an outstanding job! I will recommend your service to my neighbors! Art Pilzer

arthur and ginny Pilzer

Odenton, MD

I am a new homeowner. My noisy, struggling garage door opener had not been maintained and was gradually failing. I contacted Precision based on their website (services offered, technician profiles, customer feedback, insight into garage door issues). A very polite, knowledgeable tech, Barry C., explained the problem and what happens when they inspect, service, or rebuild. I chose to rebuild (new springs, pulleys, rollers, cables, lube, balancing) and within one hour the opener was purring like a well-oiled machine. Five stars! Thank you!

Miss V

Odenton, MD

Everything was outstanding, from our first contact with the company to the repair itself. The company was very responsive to our timing needs and went out of their way to accommodate our tight schedule. The technician (Derrick) was friendly, explained everything to me, and made sure I understood every step he was taking. The repair was completed very quickly, and the door works like new. We're very impressed and would definitely use them again. Thank you!

Joan Schramm

Odenton, MD

Best ever

Al Struck

Odenton, MD

The two gentlemen that came out were absolutely WONDERFUL! They were the Best! Thank you so much!

Juanita Jones

Odenton, MD

Barry came out and performed our garage door installation. He did an amazing job and answered all of my questions. The service was fast and affordable and comes with a great warranty. I recommend Precision to anyone who is looking for a quality product and great service.

Joshua Farmer

Odenton, MD

Excellent service! One of the springs on my double garage door broke and I called four other repair businesses that offered emergency service, but none could come out that day. I then called Precision and they had a technician, Garry, out in a couple of hours. Garry was fantastic. He was worked quickly and replaced both springs and was finished within 40 minutes. He also answered some questions I had on maintenance. It's been three weeks now and I've intentionally delayed writing this review just in case anything went wrong, but nothing has. Thanks Garry for the excellent work you did.

Theodore Westermann

Odenton, MD

I just wanted to thank Berry and Jordan for catching a potential problem with my garage opener. I call to have the rubber seal on the bottom of my garage door replaced. Berry observed that my drive train was slack. He went check the drive train assembly and informed me that it needed to be replace. He did a very good job explaining the issue so I could understand the seriousness of the problem without over selling it. I appreciated his concern and asked him to replace the drive train assembly to avoid a future problem. Thank you Berry.

Glen White

Odenton, MD

Barry was great--explained everything that he needed to do and gave me cost. In and out within an hour. Will definitely recommend and use again if needed.

Amy Curran

Odenton, MD

Garage door was slow to open and squeaky: Barry was prompt, polite, and efficient. He explained what he was going to do and then after completed explained to me again what he had done. He also made a suggestion to have a once-a-year service on the door just to be sure all was still well. In and out within half an hour!

Gail Golden

Odenton, MD

As I left for work I found the garage door wouldn't open. I had used the garage door earlier that morning, but this time it would only open a couple inches then stopped. I called Precision based on a coworkers recommendation and was able to get a same day appointment. Even better, the technician arrived 30 minutes into my time slot and was exceptional both in professionalism and capability. Thank you for making an unexpected repair smooth and efficient!

DMS

Odenton, MD

The advertising for Precision is one of the most professional I've seen. Beyond that, the technician, Barry, was a 10+, according to my husband. The spring in the door broke and it fell at 8:30 Friday night. It was back up and functional by 10:00 Saturday morning. Barry called first, was on-time, thorough and helpful. This was 5-star service all the way! The bios with the pics is definitely a plus.

Sonja Fisher

Odenton, MD

Gentleman arrived within window, called ahead. Gave estimate beforehand and garaged works great. Always wondered if reviews on site were accurate and I can tell you they are. Had a different company come out a month ago (because we have a home warranty which we found doesn't cover what was wrong) and prior company told us we need new door and everything else. Not true and we had excellent service. Didn't catch the service mans name but he did a great job.

Todd Gregory

Odenton, MD

Mike and his partner did an excellent job! They called 40 minutes before arrival, and finished the entire repair within 30 minutes.

greg bailey

Odenton, MD

Recently my garage door began to act up, and I became somewhat alarmed. I was fit in on the schedule early the next day, and Derrick came to work on the door. He did a full inspection, discussed what needed to be done along with providing me costs on each of the options. After I chose the option, he was finished within an hour. Since my garage is not attached to my home and since I have mobility problems, Derrick showed his concern for my having to remain outside with him, suggested that I return to my home, and informed me he would call me when he was done, which he did. The door now moves smoothly from one position to another quietly. Derrick also took the time to explain several things about the garage and the opener that I did not know. Good experience.

Gail Golden

Odenton, MD

Fast,On time,Couteous,Knowlegable and reasonable.....really can't ask for more than that! Highly recommend Precision Door Service

Robert & Carol Vanderclute

Odenton, MD

Mike E was awesome. I called early in the A.M. and he came out the same day, Dec 23rd at that. Fixed it fast, reasonably priced and showed me where to lubricate the mechanism in the future. He also adjusted the tension as the home builder set it too tight which caused the breakage in the first place. Not only does the garage door work, but it

Thomas Mccabe

Odenton, MD

Quite disappointed that you guys couldn't help us finish up the new garage door installation and make it right despite that we didn't purchase the door from you.

Steven Gagnon

Odenton, MD

I chose Precision because it was closer & appeared to be more reasonable than other companies. They were also able to fix a same day appt. Bill was very professional & knowlegdeable. My garage repair was completed very quickly. My only issue is that the cust serv reps & tech need to be clear on the pricing after the service fee has been charged.

Valerie Thomas

Odenton, MD

Henry Your company was recommended to us by two of our neighbors.....everything they said about your company was correct! You were very responsive, an appointment was scheduled the very next day. Derrick arrived on schedule, knew what had to be done and he quickly fixed the problem. You are fortunate to have employees like Derrick, knowledgeable, courteous and an excellent representative of your firm. It is a pleasure to do business with a company like Precision, your contact details are going in my Blackberry!

Robert & Carol Vanderclute

Odenton, MD

I would recommend Precision to a friend......on time and good service.

Barbara Acuna

Odenton, MD