average rating based on 1,196 reviews
01/09/2021
Precision out of Halethorpe MD. was very responsive and did great work! I reached out because the motor was stopping mid cycle going both up and down, and consistently getting worse. I researched them and booked an appointment for the next Thursday. Precision confirmed by call and email to set up date and time. Dakota showed up on time and was very informative, cheerful, and very helpful. He took his time inspecting the setup, the door, the balance and weight distribution, wiring and in the end offered multiple options and explained the tradeoffs between them. Lastly, he gave me a very clear set of quotes for replacing the motor, we went ahead and got it done that day. He was fast and efficient with the removal of the faulty motor and installing the new one. He also left us an estimate for the other door (since they were installed the same time years ago) and said that way when we are ready, they will already have what they need to just come and get it done. Thanks for a great customer experience Dakota and team!
Tina Reid
Essex, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Service Provided
Garage Door Opener Repair
07/16/2020
My new door is beautiful and the work was done in a timely, efficient manner.
The worker arrived on time and cleaned up everything after he was finished. I am happy except the the difficulty in locking and unlocking the door. I guess that I just need to get used to it, but right now I'm struggling.
Mary Demski
Essex, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Service Provided
Install Garage Doors
03/31/2019
Very honest and friendly
Howard Budner
Essex, MD
Response from Charan
Service Provided
Garage Door Repair
11/25/2018
Good job, efficient and fast great
James Wynn
Essex, MD
Response from Charan
10/26/2016
Definitely recommend Precision. We needed new springs for the garage door- excellent, timely service
Charles Cummings
Essex, MD
Response from Harry
Thank you for choosing Precision for your garage door needs. We appreciate your feedback.
Service Provided
Garage Door Repair
11/13/2014
Mike and Tim were polite, professional and efficient. We are pleased with the service we were provided. Thank you.
Trish Jacoby
Essex, MD
Response from Mike Brickner
Thank you for your kind words about Mike and Tim. We appreciate your business.
06/25/2014
Response to my call was faster than i expected,technician was on time and was polite and businesslike,he started on repairing my garage door right away and told me i need to lubricate it twice a year,i did not know that.The door works like it should and is much quieter than before.I thought the cost of the repair was reasonable. Thank you.
Brigid Sennett
Essex, MD
Response from Mike Brickner
Thank you for choosing Precision for your garage door needs. We appreciate your business.
