Thank you for sending a technician promptly, the next day. I appreciated the "heads up" features of your service. The e-mail to underscore the time and date for the service and the tech's call before arrival. The garage door would not shut. It kept on going up, and not completely down. Though it might have been a simple job for your technician, the fact that the door would not close was a invitation for robbery and/or rodents. Should someone ask for a recommendation, if they needed service, I would not hesitate to mention your company as a reliable and professionally managed service.

Phyllis Karpe

Pikesville, MD

I have used Precision twice prior at my former location so naturally it was an easy decision to call again for service yesterday at my new home to replace broken spring. While cost is always an issue with any outfit, I am confident in the service I get through Precision so don't mind paying a premium. Plus I called yesterday morning and the technician was out by 2:30 pm. and the door was operable in about 10 mins. Thanks again for competent work.

James Ball

Westminster, MD

Mike C was quick and thorough and knowledgeable. He called when he was on his way, which we really appreciated. Would definitely use Precision again.

Lauren Caro

Baltimore, MD

Mike arrived around his scheduled time window (called within the window to let me know he would be about 5 minutes late) and he got all my remote openers working. I am thrilled.

Karen Keane

Columbia, MD

Mike C called ahead and arrived at the time he promised. I called at 11:30am and he had the door fixed by 2pm, same day. Knowledgeable, polite and very efficient. He replaced the springs, lubricated all moving parts, adjusted the door and educated me on how to maintain the system. Thank you for excellent service, Mike and Precision Door! I will recommend your company to friends and neighbors.

Amy Clemens

Ellicott City, MD

Service was requested to address two problems: 1)a door that didn't close completely and 2) a broken part, for which I had already purchased a replacement, that needed replacement. The first issue was almost immediately diagnosed as a door the that was rubbing against the lower part of the door frame. The frame was lubricated which corrected the problem. Long term it was suggested that the frame be sanded to provide more clearance (which I'll do soon). 2) The replacement part was installed by disassembling the guide tube, slipping on the replacement guide and re-assembling the guide tube and adjusting the chain. Adjusting the door to the proper up and down range took some doing but was ultimately done well. Mike (I don't know which one) was knowledgeable, patient and carful in the way he approached the work. By the way, I searched the internet for someone to call for the repairs and selected Precision because of the emphasis the web site placed on quality products used for replacement and repairs, as opposed to an emphasis on low price.

Don Vrooman

Lutherville Timonium, MD

Mike was on time and very professional, new what needed and corrected the doors. Sincerley Ron Webb

Ron Webb

Crofton, MD

Mike is the best..friendly person Thanks again

Tahlea McNeil

Owings Mills, MD

Mike arrived exactly when he said he would and diagnosed the problem correctly in under a minute. He had the replacement gear needed for the repair with him and fixed it quickly, after telling me exactly how much it was going to cost. He also reviewed routine maintenance with me (as he was doing it) so I could do it in the future. Overall much better than I expected, and I'll be using Precision in the future.

Robert Campbell

Sykesville, MD

Great experience, same day service for a repair reasonably priced fast and professional. Would readily recommend precision door without hesitation.

Robert Biggs

Reisterstown, MD

Mike C showed up on time, diagnosed the problem quickly, and gave me an accurate quote on the repairs from the start. He not only made the repairs, he made adjustments to the door and educated me on how and what to do to maintain the door. I would highly recommend Precision whether it is for a repair or a whole new door. Thanks Mike!!!

Joe Salem

Westminster, MD

Don't know if my wife already provide a feedback but I was very pleased with the results and the professional and know how attitude from your technician. I will use you guys again. On another note we need a weather strip for the bottom of our garage door and someone was suppose to get back to us on this. Please provide a place to pick up or how to get the strip. Again thanks for a job well done!

Frank Sanchez

Crownsville, MD

Alan did a great job....arrived on time, quickly completed the job and was well mannered.

Ellen Voelkel

Lutherville Timonium, MD

A service appointment was made just within one day of my call to Precision; Technician Mike C. arrived, on time, and quickly diagnosed/rectified track sensors issue. Doesn

Mike Schneeberger

Ellicott City, MD

Have used you before

Susan Brenner

Stevenson, MD

My wife found your telephone no on her I pad. I will give you on all phases of the job a 5. It was quick and done very professionally .mike e did the work and did it very professionally. People like him do not come around very often in today

Alice Tarpley

Crofton, MD

Mike C was our technician and he replace the springs on a large garage door. He explained the cost prior to installation and went the extra mile by tuning the other parts of the door to make it work perfectly. We appreciate Mike

Sam Grese

Mount Airy, MD

Called in for a service call since my existing garage door opener was broken. Barry came out on time, and gave me a half hour heads up on his arrival time. He assessed the issue, and provided several options, including replacing the garage door opener. Upon selecting a new opener, he had it installed within a hour. The install was professional, and works great. I would highly recommend Precision Doors to anyone requiring a service call or new garage door opener.

Jamie Wu

Crofton, MD

very good service.

Marie Roelecke

Windsor Mill, MD

Technician was on time. He identified the problem. He could not fix but that was not his fault. Very pleasant. He represented your company well.

William Filbert

Catonsville, MD

Mike did a great job diagnosing the problem and repairing it quickly. He replaced the cables and pulleys and now the door opens easily. Only charged for the service call which was very nice. Thanks Mike!!

Peter Kruus

Clarksville, MD

Technician arrived in the window provided and gave me a courtesy call 1 hour before arrival. Barry explained what I needed and made the cost of each component clear. After completing the repair, he then walked me through what he did. Barry was also kind enough to repair a garage opener light that had not been working for months (at not cost). Overall I was very impressed and would highly recommend Barry and Precision Door.

Jack Blanchard

Clarksville, MD

This is the second time I have had a garage door opener problem and this company was the best out there. They were professional, courteous and when they were running a few minutes late they called to give me the option of waiting or rescheduling.

Cindy Benton

Westminster, MD

Great job and the time to schedule the job was also fast. The mechanic that came to the house was pleasant and very nice.

Barbara Bosley

Middle River, MD

Okay, so the first impression was they are not going to accept any coupons! Thanks to Mike E. he was professional and made the right call to check with the office on the coupon thing because it was verified by the office that the coupon was good. The service itself from Mike E. was outstanding and very professional and as I told him I will recommend all my neighbors to Precision Door for their garage door needs. Mike E. was great in explaining the reasons for what he was doing and why and even went above and beyond in my observation, so thank you Mike E. for the great service for my garage door and the wonderful customer service.

Scott Brownstein

Glen Burnie, MD

On time, very knowledgeable, eager for your satisfaction. I will be using there service later to up-grade my garage door. Yes i will recommend to others. Thanks again for great service.

Jeff Grimes

Gwynn Oak, MD

*most accessible company info--very efficient

Tom and Terri Dickey

Ellicott City, MD

Selected from Angie's List. It was late on Friday, the other garage door repair dealer was closed for the weekend. You were able to service the next day. The technician, Mike, was top-notch. Professional, polite and explained in detail the operation of my door and how to provide regular maintenance that could help avoid future problems. Interestingly enough, operationally our very noisy door suddenly became quiet after Mike worked on it.

James Royalty

Ellicott City, MD

When we moved to Heritage Harbour in Annapolis, from Wisconsin. We replaced the garage door opener with your product which has a great reputation. I also was a manager at one time and knew that employees are most important in any relationship with a customer. I am so impressed with the person who worked with me in setting up the appointment with the Technician ( Michael)and the same professional manner the Michael exhibited.Both are assets to your company. Thank you very much for creating an environment that attracts great employees. Doug guy

Doug Guy

Annapolis, MD

Derrick Easterday, the general manager, went out of his way to make things right for us. After several failed attempts by others at Precision to fix our garage door, Derrick took matters into his own hands to fix the problem. I am very appreciative of his professional manner, his attention to the problem and his extra time in solving it and making it right. Derrick represented your company very well and I am very grateful to him for being responsive and helpful! Thank you, D!!!!

Louis Schwartz

Pikesville, MD