I would give the service tech a 5 star. Reason, he was very prompt and the quality was excellent. Thanks, CC

Cloyd Chaffin

Dundalk, MD

Precision out of Halethorpe MD. was very responsive and did great work! I reached out because the motor was stopping mid cycle going both up and down, and consistently getting worse. I researched them and booked an appointment for the next Thursday. Precision confirmed by call and email to set up date and time. Dakota showed up on time and was very informative, cheerful, and very helpful. He took his time inspecting the setup, the door, the balance and weight distribution, wiring and in the end offered multiple options and explained the tradeoffs between them. Lastly, he gave me a very clear set of quotes for replacing the motor, we went ahead and got it done that day. He was fast and efficient with the removal of the faulty motor and installing the new one. He also left us an estimate for the other door (since they were installed the same time years ago) and said that way when we are ready, they will already have what they need to just come and get it done. Thanks for a great customer experience Dakota and team!

Tina Reid

Essex, MD

The technician was pleasant and very knowledgeable. He explained all the options very clearly.

Cheryl Mihalic

Reisterstown, MD

Service rep, Justin, was very good at picking up what needed to be done. Worked with dispatch and got the garage door working again. We were very satisfied having chosen Precision and with their service rep. Thanks Precision and Justin.

Jim Mcguire

Parkton, MD

On December 20, 2020, Dakota, from Precision Overhead Garage Door Service, came to our property and installed a new garage door opener. I waited until today, January 8, to submit a review, for I wanted to open and close the door for a period of time before submitting a review. First of all my wife and I couldn't be more pleased with Dakota. He was most professional and extremely polite! He was also very efficient and methodical in taking out the old motor and belt and installing the new motor and belt. When he finished, he very nicely explained to us how to program the remote, and patiently explained to us how to program our cars with the remote that came with the cars. As a retired teacher, I give him an A+ for his work! I can also say that after using the garage door for 20 days, the opener has worked perfectly! I can't recommend Precision Door Service highly enough; especially kudos to Dakota! I wish I could give you six stars!

David Potts

Manchester, MD

Prompt, courteous and knowledgeable. Don’t overlook these guys. They are the best.

Dennis Starliper

Westminster, MD

PRESTON TINDALL, very friendly person, door was fixed much to my satisfaction. I would recommend precision if you want it fixed right the first time.

David Franz

Sparrows Point, MD

Excellent service one day after I called with a broken automatic door system! The technician was professional, courteous, knowledgeable, and informative! I has a new up to date automatic system installed within an hour! I am extremely pleased with Precision Door Service and its technician! Fast, courteous, professional service! Sharon Lutz

Sharon Lutz

Finksburg, MD

Our experience with Keith was very knowledgeable and pleasant. He showed me the problem and explained how it happened. He also explained the different options for repairing my issue. We will most definitely use Precision Door Service again. Keith thumbs up Sir. This is my second experience with Precision Door Service and its always a truthfully and pleasant experience!!

Earl Davis

Middle River, MD

It all started with the young woman answering the phone. She was very kind & professional & able to give us an appt, within 24 hours! Keith, our tech, called & was here within the beginning of our 3 hour window. He tried to make a repair but in the end had to replace the motor. He made sure everything was working before he left. He also has to make repairs that another company installed incorrectly. He was very polite, understanding and knew his trade. THANK YOU KEITH!

The Levitts

Owings Mills, MD

We are very satisfied with the service. Dakota came to our complex and examined 8 garage doors and 7 openers. He repaired one garage door, provided a remote for another one, reprogrammed an opener and replaced the lifting mechanism in a third door that was dangerously defective. He determined that 2 of the openers were too old and could not b repaired. Very intelligent and competent young man. Thanks!

Catherine Dorsey

Baltimore, MD

Everyone was so nice from the intake person to my Technician. He was on time, knowledgeable about the product and very professional. The experience was the best!

Palestine Sewell

Randallstown, MD

Keith our technician was very thorough, answered all my questions, and addressed my concerns. I would highly recommend him.

Jennifer Miller-Lee

Lutherville Timonium, MD

Called for a broken spring, Keith C. Tech was fantastic, Punctual, communicated issues and resolutions well. Upgraded from a single spring to a dual spring as my door being solid single spring wasn't enough. Also had them install a Lift Master side jack garage door opener the following day. Again very punctual and efficient. Great Service!

Rick Cooke

New Windsor, MD

Daktota did a terrific job explaining what was needed and performing the work in a timely fashion. I recommend Precision for any garage door need.

Tom Burke

Finksburg, MD

I suddenly needed garage repair and the weather report was concerning so I hit internet. Checked reviews and liked having a site near me with 24/7 service. Considering this year, boy did I luck out. The service technician was Keith and he was terrific. He went above and beyond. Had everything repaired, explained and checked within his estimated time. Extremely professional and personable. He makes the company look great and hope that is recognized. In this day and time it is rare to find and often not appreciated. Thank you and I will be happy to recommend this company and Keith in particular.

Deniece B

Owings Mills, MD

I just wanted to say that Dakota was great-very professional and great customer service. Very happy with the service and I'd highly recommend Precision to anyone.

Jeremy Charlier

Middle River, MD

The service technician was very courteous and did a great job explaining the issue as well as fixing it immediately.

Andrea

Owings Mills, MD

I called Precision on Saturday and spoke to a very friendly receptionist who gave me an appointment for Sunday morning. I had the pleasure of meeting your technician Dakota, who was extremely professional and informative to what needed to be done. He arrived on time and assessed the problem walking me thru the process. He completed the spring and cable repair within the hour..I was completely satisfied and would highly recommend Precision . Will definitely use them again if needed..

Dot Suit

Dundalk, MD

great tech very knowledgeable

Daniel Vaise

Parkville, MD

Very pleased! They were able to come out and repair our garage door the same day we called. The technician was helpful and kind. We will definitely use Precision Door Service again in the future!

Karalee Theilman

Hampstead, MD

We just had our garage door repaired today with new springs, etc. Seems to be working must better!

Cheryl DeLuca

Towson, MD

Had used you before but gotta tell you, if Kieth, who took care of us ever leaves the company, we're probably done with you guys. You should NEVER let him go. His work was superb, his manners & communication were outstanding, & these attributes are not necessarily a given in this day & age.

Irv Tark

Pikesville, MD

We needed a quick on the spot repair to continue a Real Estate transaction and Dakota/Precision Door made it happen for us! Thanks for the quick, professional, quality work. I will definitely keep you on speed dial!

Stacy Patterson

Dundalk, MD

Keith arrived promptly after calling first. Very personable, competent and knowledgeable young man. Good company, excellent service. I will be using your company from now on. Thank you!

J. Dunn

Lutherville Timonium, MD

Dakota was fantastic. We had a very unusual Garage Door closing issue that, Dakota was able to solve due to his persistence. I will recommend your company to others.

Chris Kessler

Finksburg, MD

Very prompt service. Technician was knowledgeable and worked efficiently replacing worn out hardware and lubrication maintenance. I also thought the cost was very reasonable. Great job guys.

Steve Stanton

Upperco, MD

Looking on your website it gave me confidence to book an appointment because you can see the employees that work for the company. It gave their experiences as well as other reviews which set well with me. I felt like I knew Mike before I actually met him in person. Mike wanted to come earlier than the appointment scheduled so he gave me a call and was happy to have him come. I didn’t have to sit around waiting which was great because I had the rest of the day to myself. Mike was professional and explained everything that needed to be done. It was fixed in 20 min. I will always use Precision Door if I have any other issues with my garage door.

Delores Speed

Baltimore, MD

Precision Garage Door came out to repair a broken spring on our garage door that was under warranty. The technician was within the timeframe set for the appointment. Very happy with the repair.

Sandra Feulner

Pikesville, MD

We had a garage door repaired. The motor was still working. The cables and springs needed replacement. It was easy to get an appointment. technician was late but apologized and he did call to update on his arrival time. Technician seemed knowledgeable very courteous. Did what was necessary to make sure the door worked properly. Don't have anything to compare to . We were given 3 choices of estimates and warranties, Chose the cheapest. Don"t have anything to compare with. Just thought it was a little pricey.

Ronald Spielman

Middle River, MD