Annapolis Area, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
06/08/2018
This is a five star company. Yesterday, Doug installed our new garage doors and Jeff finished out the door surround in cellular PVC. Both Doug and Jeff did their jobs professionally, efficiently and to perfection. Based on the work of these two employees, the company should be renamed to "Precision and Perfection Garage Doors."
Mike Castagnola
Crofton, MD
Response from Charan
05/07/2018
Very friendly and a nice quality product. Would be 5 stars but eye-balling the straps made them ever so slightly off. I am probably the only one who has noticed this and would gladly recommend the company.
Patrick Blind
Millersville, MD
Response from Charan
Marcus D
Installer
Marcus D
Service Provided
Install Garage Doors
05/01/2018
Had the whole system replaced. I am exceptionally please with the install, and professionalism of installer. Nice Job.
Pete Sokowski
Crofton, MD
Response from Charan
03/21/2018
Barry C was outstanding!!! Great, professional customer service! Phenomenal worksmanship and quick repair - great job to Barry C!
Kerri Pistro
Gambrills, MD
Response from Charan
02/26/2018
Excellent service. Knowledgeable staff. Happy to recommend.
M C Winters
Annapolis, MD
Response from Charan
Marcus D
Installer
Marcus D
Service Provided
Install Garage Doors
02/01/2018
Your man really knew his stuff. He was courteous and very helpful for me going forward. He was also on time and fast. Good communicator
Joseph Davolio
Annapolis, MD
Response from Charan
01/29/2018
I called Precision at 8am on a Monday morning. Spoke to a live person in less than a minute without having to sift through any kind of menu system. She was courteous, friendly and able to quickly set up an appointment for a technician to repair my broken torsion spring. Incredibly, the appointment was between 10am and noon on this same day. Technician (Barry) called around 9:30am and asked if it was OK if he arrived a bit earlier. I told him it was OK and he arrived less than 10 minutes later. Barry quickly reviewed the garage door, opener and environment and provided an estimate. I signed off for Precision to perform the work and they replaced the springs and related hardware in roughly 15 minutes. I am quite pleased with the response time of Precision, the apparent quality of the new hardware and the capability and friendliness of its employees. I would certainly recommend this company to others for garage door services.
Jim B
Millersville, MD
Response from Charan
01/03/2018
Excellent and prompt service
Ray Blanset
Annapolis, MD
Response from Charan
James Q
Door Estimator
James Q
Service Provided
Install Garage Doors
12/19/2017
Torsion spring on our door failed trapping our car inside with door too heavy to lift safely. Precision was able to get a technician out that afternoon who did a top quality job with top quality parts fixing several problems including replacing the spring. The door and opener were adjusted and work perfectly. Barry, the technician, explained everything he was doing and what the charges would be. Barry was a pleasure to work with and cleaned up when the job was done.
Joe Hellner
Millersville, MD
Response from Charan
12/07/2017
Went way beyond just repairs. The garage door is greatly improved and useful life has been extended.
James Hatcher
Annapolis, MD
Response from Charan
12/04/2017
The service was top notch! The representative, Barry, showed up right at the beginning of the service window. He was friendly and knowledgeable. He completed the work in a timely manner. When he learned we had a baby taking a nap at the time he arrived he even used manual tools to perform the work instead of his power tools so as not to wake him up. That's putting the customer first!
Sean Murphy
Severna Park, MD
Response from Charan
11/30/2017
Gary and his assistant, I believe his name was Shawn, were excellent. They were prompt, efficient, friendly, and knowledgeable. They explained everything well. I would definitely recommend your company, and especially Gary, to everyone.
Lee Ferrell
Millersville, MD
Response from Charan
11/30/2017
The repair was made and I am very satisfied. The failed part was identified as the wrong part provided by a different company, which had failed well before its life cycle.
Rob Palandati
Gambrills, MD
Response from Charan
11/27/2017
Prompt,articulate,precise, quick, accurate
Richard Meyer
Arnold, MD
Response from Charan
11/24/2017
Salesman, James Q was punctual, professional and concisely presented all the information I needed to decide to go with Precision. The installation technicians were courteous, professional and efficient. We are very pleased with the results.
Tom Colavito
Arnold, MD
Response from Charan
James Q
Door Estimator
James Q
Service Provided
Install Garage Doors
11/06/2017
Technician was sent very quickly and was extremely helpful with explaining what they are doing and recommending how to keep it maintained. Will recommend!
Genesta Fadika
Annapolis, MD
Response from Charan
10/25/2017
Barry the technician was super. Really knew his trade and was curtious and polite
Joseph Krebs
Millersville, MD
Response from Charan
10/20/2017
Fast, competent service from a well mannered clear speaking technician named Doug. The new garage doors look great an the gray color is just what I wanted.
Leah and ted Alfriend
Annapolis, MD
Response from Charan
09/24/2017
You all showed up on time, on a Saturday - the day I called for service, and did a great job. Sam was courteous and knowledgeable.
Gordon Ferrari
Annapolis, MD
Response from Charan
07/29/2017
Yes, I would definitely recommend you and if I need service will call you again Rick was definitely a great technician and gave me instructions for the future - hopefully I can remember all he said! Very polite and competent. Many thanks for your prompt and courteous service.
Dalitta Rothstein
Annapolis, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
07/06/2017
Precision came and replaced my springs and spring assembly. The technician was quick and polite. He explained everything . I needed to get more than just one spring replaced as I apparently had a "Home Depot" special installed by the original contractor and it was in need of repair. I am 100% satisfied with my new spring system and the technician.
Katherine Malinda
Millersville, MD
Response from Charan
05/15/2017
Barry and Brian were both cordial, efficient, and clearly explained issues with my existing garage door system and what was required to bring it up to code asafe for children. Excellent service and at a reasonable price. Thank you very much.
Lawrance James
Crofton, MD
Response from Charan
05/09/2017
JP was really great- showed up on time, very friendly and knowledgable and smiled a lot. He even fit me into his personal schedule the next day instead of having to wait until the next week, I just thought that was above and beyond and very much appreciated it.
Kelly Korneski
Crofton, MD
Response from Charan
James Q
Door Estimator
James Q
Service Provided
Garage Door Repair
05/04/2017
Door opened failed ...was still under warrenty so Precision Door promptly replaced the entire unit. Happy with their quick response.
Dale Wittig
Annapolis, MD
Response from Charan
04/18/2017
The email receipt is too long (6 pages)
Jim Welch
Annapolis, MD
Response from Charan
04/05/2017
Barry was fast and thorough. Very good work. Ask for him.
Neil Poppe
Crofton, MD
Response from Charan
03/23/2017
Read the reviews and must say they area all accurate and true. Excellent representation, prompt courteous and real pros. Technician was Barry and knew what he was doing. Highly recommend these guys
Severna Park Homeowner
Severna Park, MD
Response from Charan
03/07/2017
Barry was the technician that came out to fix our garage door and he was absolutely wonderful. Very polite, knowledgeable, and professional. Our garage is very old and the door stopped closing all the way. Barry showed me all the problems with the door and clearly explained why it had stopped working properly, and what he needed to do to fix it. He had to replace the springs, cables, rollers, and pulleys. He was finished in less than an hour and the garage door works perfectly now. I highly recommend this company and technician.
Baltins
Gambrills, MD
Response from Charan
02/28/2017
The technician was very polite and kind. He efficiently replaced the key pad and installed safety cables that had not been included by another installer! I highly recommend this company.
Joan Johnson
Annapolis, MD
Response from Charan
02/10/2017
Barry was great. He was very knowledgable, knew exactly what to do and did it proficiently. He gets a 5 star from us.
George Brode
Annapolis, MD
Response from Charan

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