I always use Precision Garage Door for service. Reliable, competent, always find the problem and fix it. I wouldn't use anyone else. Francisco was excellent. I learned some important facts about my garage door mechanism from him. That being said, I think $200 for a service call and a minor adjustment was way too much.

Kathleen Citro

Baltimore, MD

I got a same day appointment. Rick came and knew immediately what was wrong with my garage door. More importantly, Rick showed my husband and myself how to take care of the garage door going forward. We appreciated his patience with us and answering our all of our questions. Will definitely be calling Precision again!!

Linda O'hara

Catonsville, MD

The repair needed was done accurately, timely and in good working order. The tech was knowledgeable and he explained what was needed for the repair every step of the way. He was very professional, too.

Ann Ross

Catonsville, MD

5 star. Excellent knowledgeable technician who knew just what to do. Couldn't have been better.

Linda Brown

Baltimore, MD

As usual, Precision was there when I needed them. By now vjntage garage door and Precision are old friends. Yesterday a cable broke and less than 24 hours later Rick (an outstanding technician with perfect customer service skills) had it operational. Repairs are annoying, working with Precision is not.

Peter Espenshade

Baltimore, MD

Very honest and friendly

Howard Budner

Essex, MD

If the service continues to be as great as it was today and during my previous visit, I will definitely continue to use and recommend Precision. Derrick did the work today and was excellent at installing the opener and explaining to me how to use the new features that were not on my previous opener. Both techs from Precision (this visit and in the past) were terrific. I wholeheartedly recommend Precision to anyone needing work with a garage door.

Susan Katz

Baltimore, MD

Excellent, prompt, friendly and complete service

Rhonda Lipkin

Baltimore, MD

It is rear indeed when you are happy to pay a repairman, but that is how I felt when I paid Derrick B.! He was professional and helpful and worked efficiently. I am so happy with how my door now operates. Thank you Precision and especially thank you Derrick.

Russell Karpook

Baltimore, MD

The technicians for this company are courteous, knowledgeable and efficient. Thank you to Rick!

Mary Njoku

Baltimore, MD

Good job, efficient and fast great

James Wynn

Essex, MD

Very good service. Technician was very professional, efficient and friendly. 5 stars all the way! Thanks

Sid Sethy

Baltimore, MD

Your response time, effective communication and service were outstanding. The technician , Rick, was in a word , terrific. We were under tight time pressure to which he responded with calmness and effectiveness. You are fortunate to have such a competent and courteous employee. It was a five star by any measure.

Joe Hardiman

Baltimore, MD

Very nice guy, arrived on time. Very good at communicating. Thought I ordered a door. Showed up with a panel not a door said I would be contacted, still waiting to hear back.

Elizabeth Jones

Gwynn Oak, MD

Wow! Just WOW! People talk about great service, but that usually means just adequate. But Precision goes WAY above and beyond from the on-line chat when I scheduled this appointment, to the amazingly competent, polite, punctual, professionalism of our tech Rick G.--he is impressive and then some. The appointment was when promised, Rick called when on his way, and showed up exactly when expected. He got right to work and almost immediately recognized our problem. He took the time to show my husband where and how our issue occurred and resolved it perfectly.

Deborah Debella

Baltimore, MD

As always, our technician (who was Rick this time) was knowledgeable, prompt, and courteous. He quickly diagnosed the problem and fixed it. We have used your service several times and are always happy with the service. Our only complaint this time is that the fee just for the *visit* was $195.00. That seems much higher than we have paid before. Again, Rick was terrific, but the base charge was high.

Kathy

Baltimore, MD

We couldn't get our garage door to open up and get our car out of the garage, Rick showed up from Precision garage door and took a look at our springs and said that they were busted, he replace the springs and oil the tracks and was kind and courteous and I would recommend him to anyone in the neighborhood.

Leroy Warlick

Sparrows Point, MD

We were impressed by the Prompt and courteous service from James Q.

Barbera Bessalel

Baltimore, MD

Excellent service; knowledgeable, pleasant, explained situation well, serviced my garage door opener - maintenance. Second time I have used them and would definitely recommend.

Susan Tonascia

Baltimore, MD

Tech was on time, new his job, very thorough.

Michael Lang

Baltimore, MD

The technician was efficient and and professional!

Mary Njoku

Baltimore, MD

excellent timely professional courteous service!!!!

Paul Llufrio

Middle River, MD

Extremely impressed with the professional service, attitude and honesty. I fully intend to be a repeat client.

Sonja Fung

Baltimore, MD

While I was very disappointed with a truck breakdown just before expected arrival time on a Friday afternoon, they worked with me to schedule a Sunday afternoon repair. Tony, the technician, was very courteous, completed the repair, and did a safety inspection. I felt confident that the garage opener was now operating safely.

Annette

Baltimore, MD

Both Technicians (Tony and Rick) were very knowledgeable about the garage door products. There analysis were right on point. Very satisfied with my service. There professionalism/service/courtesy was A+.

Paul Bradford

Baltimore, MD

Next day service. Our old garage door opener could not be repaired, so a new opener was installed. Our technician, Rick, arrived n time, was polite and professional and, after conducting an inspection of the defective opener, determined that it could not be fixed. He therefore installed a new Liftmaster opener, which works perfectly. Thank you, Precision.

Bruce Hamilton

Baltimore, MD

Dealing with Precision was a great experience from start to finish. I got an appointment the next day. My technician was thorough and he gave me several options to repair and/or replace my current garage door opener. I chose to replace it and he had the equipment to do so right on his truck. I didn't have to wait for anything to be ordered. He was finished the work in under an hour and it works great! Very happy!

Sharon Boswell

Baltimore, MD

I have used Precision for many years. However, in the past few years, when an Angie's List "Big Deal" was offered for garage door maintenance, I would purchase these from other companies. The last one put on a weather stripping that was too long. This caused an issue with my keypad. I decided to call Precision for a repair, since they have always done excellent work. I've decided that in future, I will stick with Precision. Their customer service and their technicians are simply the best.

Kathleen Citro

Baltimore, MD

To date, I can only comment on the estimate, as I still have a couple other companies to check out before making a final decision. However, it was very easy to schedule an estimate appointment, which to my surprise was available the same day I called. Mr. Queen drove a long distance to come evaluate my garage door needs and was very personable and informative. He answered all my technical questions and inquired whether I would qualify for a number of discounts that Precision offers. Before making a final decision, I would like to visit your storefront in order to actually see the doors that I might purchase for installation, but what I received today is what I believe is a reasonable quote in a timely manner and with very cordial service! Thank you!

Lisa Beaudet

Windsor Mill, MD

Great service. Service man was really nice and professional!

Steve Parker

Windsor Mill, MD