average rating based on 1,196 reviews
04/18/2013
Timely and fast service. Technician was very courteous and friendly and very knowledgeable.
ante penaso
Hanover, MD
Response from Mike Brickner
Thank you for your business!
04/16/2013
Precision replaced my old garage door in 2006. I was happy with that experience, so I choise them for a repair call. The technican, Derrick, was very helpful. I thought the opener needed to be repaired, but the problem turned out to be a nothing more than the need to reprogram the remotes. He explained that old openers periodically lose their programming, and it
Harry Glass
Columbia, MD
Response from Mike Brickner
We appreciate your business. Thank you for choosing Precision!
04/16/2013
Precision replaced my old garage door in 2006. I was happy with that experience, so I choise them for a repair call. The technican, Derrick, was very helpful. I thought the opener needed to be repaired, but the problem turned out to be a nothing more than the need to reprogram the remotes. He explained that old openers periodically lose their programming, and it
Harry Glass
Columbia, MD
Response from Mike Brickner
Derrick does a great job explaining to customers. He always makes sure the customer understands fully. Thank you for your business.
04/04/2013
I bought an Angie's List deal on Monday, had the keyless remote pad installed Thursday morning. Prompt, professional and cheerful service...what's not to like?
Robert Johnson
Marriottsville, MD
Response from Mike Brickner
That's what we think! Thank you for choosing Precision. We appreciate your business!
04/02/2013
My technician, Brian, was on time and immediately went to work. Took care of my garage door opener and thereafter while performing a safety check, noticed that my cables were improperly installed and constituted a potential danger. Suggested new cables and he explained why the new cables would perform better. I watched him as he removed the old cables and added the new ones. Explained everything to my satisfaction. I was very pleased with his work ethic and knowledge.
Manuel Antonakas
Columbia, MD
Response from Mike Brickner
Thank you for choosing Precision for your garage door needs!
02/21/2013
I was happy to find your company online and to read all the positive reviews. I can only echo them. Appointment was scheduled for the next day, Derrick showed up in the scheduled time block
Heather Costigan
Marriottsville, MD
Response from Mike Brickner
Thank you for your kind words about Derrick and Precision. We appreciate your business.
02/15/2013
Very happy with the service, I called and got an appointment right away. The Technician was polite and efficient.
Thank you!
Radhika Sitaram
Ellicott City, MD
Response from Mike Brickner
We appreciate your business.
02/06/2013
I chose Precision for location and I had thought we used them before. My garage door was broken and they came out the same day. Unfortunately, they didn't have the part but returned the very next day. Extremely professional, knowledgable and VERY NICE.
Harriet Hawse
Woodbine, MD
Response from Mike Brickner
Thank you for choosing Precision! We appreciate your business.
01/30/2013
I purchased the Angie's List deal. Service Tech was on time, very nice and personable. He seemed knowledgeable on garage doors.
Kelly Salapong
Columbia, MD
Response from Mike Brickner
Thank you for choosing Precision!
01/28/2013
My home is in Elkridge. No location listed is close.
He was on time and fixed the problem in 10 minutes.
Thanks!
Charlie Watkins
Elkridge, MD
Response from Mike Brickner
We appreciate your business. Thank you for choosing Precision!
01/25/2013
Great service, polite, friendly technician. Very competent. Goof value.
Sally Adebamowo
Ellicott City, MD
Response from Mike Brickner
Thank you for choosing Precision!
01/24/2013
I cannot tell you how pleased we are with the service that we received today. I told my wife before your technician arrived how impressed I was with your scheduling team -- calling to confirm, calling to let us know that your tech was delayed due to the snow, and now, getting a follow-up message and survey only hours after the work was performed. Outstanding! Thank you. Our garage door has never sounded better...or quieter.
Greg Schuckman
Ellicott City, MD
Response from Mike Brickner
Thank you for choosing Precision! We appreciate your kind words, but mostly, your business!
01/14/2013
I am very pleased with the great service I received from Precision Garage Door Service. Every aspect was first class and I would highly recommend them to anyone.
Richard Henggeler
Ellicott City, MD
Response from Mike Brickner
We appreciate you! Thank you for choosing Precision!
01/14/2013
Service and service technician, Barry were efficient, proficient and expedient.
Abraham Joshua
Ellicott City, MD
Response from Mike Brickner
Our customers love Barry! Thank you for choosing Precision for your garage door needs.
01/12/2013
Bought a coupon from Angie's List. My garage door needed attention. Was able to make an appointment for the next day. Derek performed a tune up and my garage door was performing much better. Thank you Precision! Will definitely call when my garage door needs anything. Thank you!
Lynne Wilkie
Ellicott City, MD
Response from Mike Brickner
Thank you for your business! We look forward to serving you again in the future.
01/05/2013
Barry and his assistant were fantastic. After calling me a half hour prior to my scheduled service appointment, the Precision team promptly arrived and got right to work. First, they assessed my needs and clearly articulated the options that were avaiable to get my garage door functioning up to par. They were able to answer all of my questions and concerns about the product options, time required for the job, and the associated costs. Both service team members quietly went to work. Once the job was completed, they double-checked the functioning of the garage door, key pads,and the remotes. They even helped my husband key code his car to acces the garage! I would definitely recommend this company based on the quality and efficiency of this team member and their pleasant work attitude. We tip our hats to Barry and Michael for a job well done!!!!! We live in Glenwood, MD
Julie Vogt
Glenwood, MD
Response from Mike Brickner
Thank you for your business and your kind words. We appreciate our Precision Door customers!
12/28/2012
Appreciate the quick and friendly service. Derrick was onsite within two hours of call.
Craig Brown
West Friendship, MD
Response from Mike Brickner
Customers love Derrick! Thank you for your business!
12/22/2012
The guys were great - on time, courteous, clean, and professional. He carefully explained the result of his inspection, and what my options were and what they would cost. The work was done in an hour and the garage door has never worked better. Your technician could not have conducted himself better. I am absolutely satisfied.
Chris Heer
Columbia, MD
Response from Mike Brickner
We appreciate your business and confidence in Precision! Thank you!
12/05/2012
Derrick arrived right on time, discussed various possible options with me (replacing just the opener, replacing springs and opener, replacing entire door, etc.), did the work we agreed upon, and was gone in two hours. Great job, and we are looking forward to having a working garage door once more!
lynn halverson
Ellicott City, MD
Response from Mike Brickner
Thank you for your kind words. We appreciate your business!
12/01/2012
Very precious, timely mannered & fix the simple problem by explaining the reason and advise to look for the switch that was triggered off while replacing light bulb. Could have charged more by not explaining the problem. Very reasonable price, and also spent time servicing and doing preventative maintenance such as greasing all joints, wheels and tightening loose bolts n nuts. Certainly recommend and appreciate honesty.
Tilak Patel
Clarksville, MD
Response from Mike Brickner
We appreciate your business. Thank you for choosing Precision!
11/13/2012
Barry did a great job, made it all work again!
Jim Gribble
Glenelg, MD
Response from Mike Brickner
Another satisfied customer! Thank you!
11/06/2012
Barry did a great job. Took the time to explain how to keep my garage door in top working condition throughout the year. Did a thorough job replacing my broken spring. Barry was very knowledgeable and very skilled in his profession.
Richard Konapelsky
Columbia, MD
Response from Mike Brickner
We appreciate your confidence with Precision!
11/06/2012
Derrick was professional, knowledgeable and efficient. He identified the problem quickly and fixed it easily. His communication skills were excellent.
Mark Nusbaum
Ellicott City, MD
Response from Mike Brickner
Our customers love Derrick! Thank you for choosing Precision.
10/27/2012
Our extension spring sprung Friday night. Sat. morning we found Precision on Angie's list as a Grade A vendor. A call at 9:00AM was met with immediate help. By 1:00PM Derrick had replaced our springs with professional attention to detail. We were thrilled with response and service.
Karin Bunch
Ellicott City, MD
Response from Mike Brickner
Thank you for your comments! We appreciate our customers!
10/23/2012
Technician was very knowledgeable and extremely professional. I would definitely use your company again!!
Richard Lees
Ellicott City, MD
Response from Mike Brickner
Thank you for your business. We appreciate your confidence in Precision.
10/22/2012
Derrick did an excellent job, it is a pleasure to watch a professional who knows what needs to be done then goes ahead without delay and does it. I own my own business and would be estatic to have Derrick as an employee. My employees are excellent and he is also. Chris Jubok
Christian Jubok
Ellicott City, MD
Response from Mike Brickner
Thank you for your kind words. Derrick is a valued employee of Precision, and has been with us many years. You can see why our customers love him!
10/11/2012
Checked 4 stars, since there is always room for improvement :-), but service was very good--very professional and on-time. Derrick knows his trade.
Paul Strassman
Columbia, MD
Response from Mike Brickner
Derrick is a very knowledgeable tech. Thanks for the review!
10/01/2012
I purchased a coupon from Angie's List for a Garage Door Tune-Up. Once the technician arrive for my garage door tune-up, it was great. Getting him there was another issue. I spent 3 1/2 hours waiting for his arrival on a Saturday only to recieve a call that he needed to come Sunday instead. On Sunday, he promised to be there at noon, but arrived at 1:20. By the time he got there, I was quite disgusted with the whole thing, but he did a great job.
Kathryn Masters
Woodstock, MD
Response from Mike Brickner
We are glad you were satisfied with the work that was done. We apologize for the delays, but we had a weekend where there were three personal emergencies with our technicians, and we tried hard to reorganize our schedules to make sure we got to all of our customers. We have not had this type of problem in the 11 years of business, and apologize for the rescheduling. We appreciate your business.
09/20/2012
Muy husband chose the Angie's list coupon for a Garage door tune up & quiet roller installation. Barry, the technician, called us to say he would be on-time after I was informed he'd be later than scheduled, and he was as courteous as could be. He inspected the door, mechanism and parts, pointed out some parts that were wearing, and work that probably should be done, but there was no hard sell to do the work. He priced out the extra repair (that I truly believe is in our near future)and proceeded to do the work specified on the coupon. Will no doubt return to request Barry for the repair. One of my BEST experiences with an Angie's list coupon vendor EVER!
Ellen Consoli
Fulton, MD
Response from Mike Brickner
We appreciate our customers, and thank you for your review!
09/04/2012
Quick and efficient service. Very professional technician.
Ken Green
Columbia, MD
Response from Mike Brickner
Thank you for your comments!
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