Rating 5 +++ Truly outstanding!!! From initial call for help, to the completion of Service. ( On a Saturday, no less!!!) Have always worked with Derrick, but Brian provided Excellent and Professional Service, and is a true asset to your Business. Precision Door once again came to the rescue, and is why I continue to be a highly satisfied customer and would use no other, but Precision for my needs.

Donald Wilson

Reisterstown, MD

You guys are the best! From the "HELLO" upon answering your phone to the handshake at the end. My garage door opener was repaired within 24 hours of my request by an experienced and gentlemanly repairman, traits that are difficult to find these days. The garage doors work smoothly and quietly. 5 stars to you.

Roy Goldstone

Pikesville, MD

I told your people the exact model garage door opener I had when I made the appointment. Surprise surprise you guys come today and don't install that kind then you try and upsell me by a grand. The old bait and switch which is being reported to the attorney general. Buyer beware.

Greg Bandelin

Cockeysville, MD

Mike and Brian, and Precision Door Service in general, were just terrific. The technicians were honest, thoughtful, thorough, and just did a great job. This is a VERY legitimate company that must take care of its workers. While they may charge a little more for their services, things get done the RIGHT WAY and with no issues at all. Well worth ANY price difference, I fell that in the long run, their total costs will end up lower than alternatives due to jobs done right and VERY responsively.

STUART OSER

Owings Mills, MD

Definately 5 star service. Fast and knowledgable. Very professional. Everyone we spoke to had a first rate attitude and was ready to help solve our problem - and they did solve it!

Steve Shapiro

Pikesville, MD

Your staff is prompt and professional. Thank you for taking care of my concern so quickly.

Beth Edelstein

Lutherville Timonium, MD

SERVICE WAS GREAT. FAST. WILL DEFINITELY USE AGAIN. HIGHLY RECOMMENDED.

Joe Ortt

Parkville, MD

Your technicians were prompt and very knowledgeable. Great service.

Vaughn Foreman

Randallstown, MD

I don't appreciate the game my technician played by calling in his office to get approval to supposedly get me a discount which still cost me $370.00 for springs that only cost $25.00 for the pair. (15 minutes of work) will not be using again or recommending to anyone.

Virda Hickman-Briscoe

Lutherville Timonium, MD

The desk staff was very polite and courteous. The technician seems to be in a hurry. Did the job fine, but was messy leaving broken screws on the floor while replacing the hinges.

Kalathil Shashi

Towson, MD

mike called to say he was on his way. He was very professional and extremely well versed about his work. thanks!

Bea Robbins

Glen Arm, MD

Mike is very professional.. Arrives on time.. Done the job so quickly. You can guarantee that your garage can be fixed in a day if you call before 12 noon as what the website says.

Ephraim Gamolo

Reisterstown, MD

Service person was early to appointment and was done in less then a hour

Wingate Pritchett

Cockeysville, MD

The first time I received service it was excellent and that is why Precision was my first choice this time. The evaluation and repair of my garage door was excellent once again. Service was prompt, professional and efficient. Thank you.

Robyn Mitchell

Owings Mills, MD

We are repeat customers. Thanks for coming so quickly yet again to make the repair to our garage door.

Rick Cheung

Perry Hall, MD

I noticed my garage door spriong was broken last evening. I called this morning at 7:45am, had an appointment the same day a few hours later and a working garage door prior to noon. Everyone I dealt with at Precision Doors was courteous, friendly & helpful.

Tom Benisch

Perry Hall, MD

The garage door was fixed well and quickly.

Stephanie Kagen

Reisterstown, MD

Very satisfied. I called Precision on Tuesday afternoon and scheduled an appointment for Wednesday morning to have my springs and cables replaced. Mike C arrived on time, gave me a quote immediately, and proceeded to finish the job within 30 minutes. Could not have been easier.

Pat Redgate

Lutherville Timonium, MD

Service was great when Mike arrived, but he arrived an hour after 11-1 window I was promised with no phone call. I was told by DJ that I would get a call back from a manager to

Qasim Collidge

Lutherville Timonium, MD

Work was done efficiently but I was disappointed that the old replaced unit was left on my garage floor. When I asked about hauling it away I was told they don't do that any more. If I had known that I would have gone elsewhere! Had to pay a junk mover to take it away. Very poor customer service.

Monroe Saunders

Pikesville, MD

Prompt, efficient service. Got a second opinion on what the problem was, and got the new part ordered right away (even though it was a Saturday). Fast, fabulous work. Mike C. went out of his way to give me some other maintenance instructions, too. Thanks!

Melissa Madsen

Nottingham, MD

Fast,the lady in the office was very good,the guy that fixed it has been here before,so every thing went perfect.

Michael McCall

Lutherville Timonium, MD

On-time and very friendly. Got the job done with no issues. Very good service.

Jim Trotman

Reisterstown, MD

Thank you for sending a technician promptly, the next day. I appreciated the "heads up" features of your service. The e-mail to underscore the time and date for the service and the tech's call before arrival. The garage door would not shut. It kept on going up, and not completely down. Though it might have been a simple job for your technician, the fact that the door would not close was a invitation for robbery and/or rodents. Should someone ask for a recommendation, if they needed service, I would not hesitate to mention your company as a reliable and professionally managed service.

Phyllis Karpe

Pikesville, MD

Service was requested to address two problems: 1)a door that didn't close completely and 2) a broken part, for which I had already purchased a replacement, that needed replacement. The first issue was almost immediately diagnosed as a door the that was rubbing against the lower part of the door frame. The frame was lubricated which corrected the problem. Long term it was suggested that the frame be sanded to provide more clearance (which I'll do soon). 2) The replacement part was installed by disassembling the guide tube, slipping on the replacement guide and re-assembling the guide tube and adjusting the chain. Adjusting the door to the proper up and down range took some doing but was ultimately done well. Mike (I don't know which one) was knowledgeable, patient and carful in the way he approached the work. By the way, I searched the internet for someone to call for the repairs and selected Precision because of the emphasis the web site placed on quality products used for replacement and repairs, as opposed to an emphasis on low price.

Don Vrooman

Lutherville Timonium, MD

Mike is the best..friendly person Thanks again

Tahlea McNeil

Owings Mills, MD

Great experience, same day service for a repair reasonably priced fast and professional. Would readily recommend precision door without hesitation.

Robert Biggs

Reisterstown, MD

Alan did a great job....arrived on time, quickly completed the job and was well mannered.

Ellen Voelkel

Lutherville Timonium, MD

Have used you before

Susan Brenner

Stevenson, MD

Derrick Easterday, the general manager, went out of his way to make things right for us. After several failed attempts by others at Precision to fix our garage door, Derrick took matters into his own hands to fix the problem. I am very appreciative of his professional manner, his attention to the problem and his extra time in solving it and making it right. Derrick represented your company very well and I am very grateful to him for being responsive and helpful! Thank you, D!!!!

Louis Schwartz

Pikesville, MD