The only downside was that the service cost considerably more than I had anticipated.

Sharon Ball

Owings Mills, MD

what a pleasure to do business with such well organized and professional operation. technician was informative and friendly. work was done in a timely manner. I can not recommend this company highly enough.

gary white

Reisterstown, MD

Very prompt, pleasant and knowledgeable

Arlene Buchta

Parkville, MD

Your Employee, Mike C. kept me informed of his arrival time. Mike went right to work upon arrival, diagnosed the gaarage door problem, re-programed the external key pad and was on his way. The good communication between your office, the technician and me was outstanding. I am a repeat customer - previous service calls were equally as good!

gregory strouse

Cockeysville, MD

Precision could not find the paper work from previous vists,the work at least half of it,may have been under warranty . I had two springs replaced,one broken,one in new condition ,I wonder why that one needed to be replaced,or even if it was replaced.Ihave lost the confidence in Precision that had been built up through having Derrick as my tech in the past.

Michael McCall

Lutherville Timonium, MD

Outstanding service! Here's our top three: 1. An email sent with the technicians name and picture 2. A ACTUAL TIME for delivery that was honored (none of this "we will be there between 9am and 5pm-which no one likes)- the technician was prompt 3. Mike C was friendly, efficient, and great to talk with This is our second service - we had a spring installed a few months ago and that was also great. Thank you, The Gomes Family

Casey Gomes

Owings Mills, MD

I was very disappointed with your company. I gave the information about our garage door opener (model,style, etc)over the phone and was scheduled for the service call. I was told that the technicians had the parts for that brand on their truck and in most cases they try to repair instead of having to replace. My technician didn't even attempt to fix our "old model" because the techs do NOT carry parts to that model on their trucks and in fact they don't even MAKE replacement parts for it anymore! $50 to tell me something that should have been communicated over the phone. Very disappointed at the lack of integrity and communication. I am fine with needing a new opener (not surprised) but the tech literally walked in 2 seconds and told me this info that should have been told over the phone. I could have THEN decided if I wanted them to come out and see if something else was wrong!

Pam Lloyd

Lutherville Timonium, MD

excellent communication on arrival times. Mike was very professional and courteous. Did a great repair and most importantly to me no pressure to purchase a new opener he did repair and advised me of the options available if I should have new problems later. definitely will use again if needed.

Michael Lupton

Lutherville Timonium, MD

Technician called ahead, was prompt courteous and competent.

Jeanette Hatch

Pikesville, MD

Although I waited much longer than promised, Mike was able to quickly evaluate the problem, gave me several options from repair to new installation. I opted for a repair and he did a very thorough job. I hope it lasts as long as the original.

Morton Wood

Towson, MD

Mike C showed up a little earlier than the scheduled appointment but he did call saying so. He identified the problem with the opener immediately and proceeded to fix it. He explained what he was doing and why and even tested the repair several times while explaining (and also testing) the safety features of the opener. Mike also gave some tips for maintenance. Quality service. Perfect.

Joe Kaszak

Sparks Glencoe, MD

Although the price was more then I expected, the technician completed the job and was pleasant and informative.

Connie Divelbliss

Perry Hall, MD

Technician was excellent and very knowledgeable and professional

Lawrence Hopkins

Owings Mills, MD

We replaced 4 pulleys and wire on 2 doors. Installer was capable and arrived on time and did a good job. Parts included labor and the job was extremely expensive considering the pulleys cost $4.95 at Home Depot but I was charged more than $50 for each plus the cost of the service call... the total price was more than $437.00 so was considered very expensive.

Gregory Bolster

Owings Mills, MD

Prompt next-day service. Friendly and capable repair services! Thanks very much!

Dean Roland

Parkville, MD

Great job. Arrived on time. Got the job done in short order. Very professional all the way.

Maria Eagan

Towson, MD

Garage door repair and new motor needed. Called early in am and the soonest they could get out was between 10-12am. Pleasantly surprised, maybe shocked? Mike came out and explained what needed to be done. Timely and quickly fixed. Very professional. Call, you won't be disappointed!

Crystal Brasel

Freeland, MD

I called precision due to having a good experience with your firm some time ago. Mike came a little early, was polite and courteous. Work was completed quickly with no problems at all. I was actually a little surprised at how little work the overhead doors needed. I would certainly use your firm in the future should my doors need work!

Harold Rubin

Pikesville, MD

Very polite, professional and quick.

Scott Rykiel

Towson, MD

Repair & maintenance

Martha & stan Weiman

Lutherville Timonium, MD

Mike was excellent. Your response time was excellent. I particularly appreciate the photos of the technicians before they come to the door. Thanks for all

Myra Satisky

Pikesville, MD

The service was prompt and efficient. We are proud to be a Precision Door Customer. James

James Martin

Randallstown, MD

The appt. was scheduled to take place within 24 hrs. of our call and were able to come earlier as a result of a cancellation. The technicians were polite, efficient, and worked quickly. They replaced 2 springs - we had used your company 8 years ago and were delighted with your 10 yr. warranty!

Dean Burns

Reisterstown, MD

On time. Efficient. Pleasant. Job completed quickly and professionally.

James Sands

Kingsville, MD

I called yesterday afternoon and the garage door was fixed by 2PM today. I couldn't have asked for better service. Thanks!

Brian & whitney York

Phoenix, MD

We have used Precision Care twice just recently and been very pleased with the service by Derek. The first visit received a call to say he was 15 min away. This was a general checkup and Derek provided recommendations on maintenance tasks that could be performed on a routine basis, such as lubricating. On the 2nd visit,he was running late and we received a call from office to let us know and then when Derek was 15 min away called us as well. He is very professional and seems to know the ropes.

Brenda Shoenig

Pikesville, MD

Had an appointment on 5/15/13 between 12-2. The technicians (Derrick and Mike) were running a bit behind but I was notified prompty. They still arrived withen the scheduled appointment time. Derrick and Mike were polite and professional. They worked dilligently and were finished with installing the new garage opener and outside control panel withen an hour. I was given thorough instructions on all aspects of the new remotes and control panel. Very pleaswed with the work done.

Dale Eck

Owings Mills, MD

Derrick was very helpful and polite, and he took the time to explain various things about the condition of various parts of the mechanisms. The doors seem to work very well.

greg mulligan

Reisterstown, MD

Precision came out rapidly, and when promised, and quickly and completely repaired my very ancient and non-opening manual door by replacing all rollers and springs, and installing a safety cable. While the cost was a bit hard to swallow, I cannot complaing about the quality, speed, and professionalism of the crew.

Michael Turniansky

Pikesville, MD

The repair is just a few days old, therefore I don't know if there will be a problem. I don't foresee any. The technician, Derrick was very professional and explained everything I believe I should know. The company gives a warranty of 5 years, which makes me think they believe in the excellence of their materiala and labor.

Myrna Pimentel

Cockeysville, MD