Reisterstown | Towson Area, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
average rating based on 1,196 reviews
04/08/2013
I thought it was very nice to receive a call to be informed that they were running a little late Technicians were very helpful and courteous. Very satisfied. Would recommend your company. Thanks.
Joyce Hamamoto
Pikesville, MD
Response from Mike Brickner
We appreciate the recommendation. Thank you for using Precision for your garage door needs.
03/26/2013
They did a good job installing my coil spring quickly. I called them on Saturday morning and it was fixed the same day.
Gary Reicher
Owings Mills, MD
Response from Mike Brickner
We appreciate your business. Thank you for choosing Precision!
02/27/2013
Allen arrived on time and provided a quick phone call before he range the doorbell. He got to work quickly, was very courteous and answered all of our questions. Our other garage door opener is old and we now plan to use Precision to replace it as well.
Dale Eck
Owings Mills, MD
Response from Mike Brickner
Thank you for choosing Precision for your garage door needs. We look forward to working with you again.
02/23/2013
Fantastic customer service from start to finish!! Have had a wonderful experience each time we have used Precision Garage Door Service. Would highly recommend them.
Kathi Bair
Lutherville Timonium, MD
Response from Mike Brickner
Thank you for your kind words and your business!
02/22/2013
Derrick is great! Your company and staff do outstanding work at a fair price. On top of that service is far superior to the big chain stores. Thanks!
Jeff Gibson
Owings Mills, MD
Response from Mike Brickner
Thank you for your business and confidence and Precision!
02/16/2013
I HAVE USED PRECISION SOME YEARS AGO. MY RECENT SERVICE WAS VERY GOOD, ARRIVING AT THE TIME SCHEDULED,PLEASANT AND EXPERIENCED TECHNICIANS. NO COMPLAINTS. WILL USE AGAIN WHEN NECESSARY.
Evelyn Simmers
Parkville, MD
Response from Mike Brickner
Thank you for your continued business and confidence in Precision!
02/06/2013
The technician was on time and very courteous. Technician explained the job and what was needed and recommended to accomplish the repair on my garage door. The garage door was repaired in no time and operated smoother then before. I was very pleased with the service, the technician, and the company and I would recommend them for your garage door repairs and maintenance.
Joel Goldbeck
Fork, MD
Response from Mike Brickner
We appreciate your feedback and you business. Thank you!
02/06/2013
Harry,
I called at 7:00am on Wednesday and had a service appointment scheduled that morning between 8 & 10. Where else could I get immediate service without a emergency surcharge?
The guys were prompt, efficient and rapid in making the necessary repairs.
As a small business owner, this is how to run an enterprise.
Congratulations!
Gerald R. Veydt
President
VEYDT/KING & CO, Inc.
Gerald Veydt
Lutherville Timonium, MD
Response from Mike Brickner
That's what we try to do for all of our customers! We appreciate your comments and your business!
02/04/2013
YOUR COMPANY HAS PROVIDED SERVICE TO ME QUITE A FEW YEARS AGO AND IT WAS VERY SATISFACTORY. YOUR TECHNICIAN WAS HERE TODAY AND I MUST SAY I COULD NOT HAVE ASKED FOR A MORE POLITE, DEDICATED INDIVIDUAL. SADLY, MY PROBLEM WOULD HAVE COST MORE THAN I COULD AFFORD RIGHT NOW, BUT HE GAVE ME OPTIONS THAT I WILL TAKE WHEN FINANCES ARE BETTER THAN NOW. HE FIXED MY DOOR SO THAT I CAN OPEN IT MANUALLY UNTIL I CAN TAKE ADVANTAGE OF THE OPTION HE GAVE ME.
Evelyn Simmers
Parkville, MD
Response from Mike Brickner
Thank you for your comments. We look forward to working with you again in the near future.
01/29/2013
I have had my own company for 30 years. I was impressed with your profesional service and your website. Thank You!!!
Bernie Schenning
Pikesville, MD
Response from Mike Brickner
We love to hear from other business owners! Thank you!
12/07/2012
EXCELLENT JOB ! POLITE,ON TIME, PERFECT !
Barbara Mcdorman
Pikesville, MD
Response from Mike Brickner
Thank you for choosing Precision!
11/23/2012
Ideal experience! Sending photo of technician in advance is wonderful for me, as I am a senior living alone. Derrick was perfectly professional, knowledgable and pleasant. I definitely would recommend your company!
Myra Satisky
Pikesville, MD
Response from Mike Brickner
Thank you for your confidence and trust in Precision!
10/15/2012
Service was great. Technician was very professional and efficient. Doing the service the same day that I called was greatly appreciated. I will highly recommend this company.
Marsha Carton
Pikesville, MD
Response from Mike Brickner
Thank you! We work hard to make sure our customers are pleased.
09/25/2012
As a homeowner, I have seen my share of shady, conniving, thieving contractors and repairmen. Not this time. I was almost giddy over how prompt, polite, and accommodating, my technician Derrick was. I had a problem with my remotes not working some of the time. As luck would have it, they worked perfectly when Derrick tested them. He understood my dilemma, offered an option, and in the meantime(at my request)programmed 2 new key fob remotes, and 2 car homelink buttons. I could not believe the attention to customer service! And the service call was only $49.95! These are my new "GO TO GUYS." I'll be sure to spread the word, too. Thanks Precision Doors. I wish I had found you 2 years ago when my garage door broke, but that's ok. I've got the right company now.
Sharon Welborn
Owings Mills, MD
Response from Mike Brickner
We appreciate your business! Thank you!
09/12/2012
Your service was prompt and very efficient. The tech was courteous and very knowledgeable.
I am having my operations manager from my business [Bond Distributing Co] call to establish a business relationship for future service.
Thank you.
Robert Pinkner
Pikesville, MD
Response from Mike Brickner
Thank you for your confidence. We appreciate your business!
09/10/2012
My experience with Precision was excellent. Service was very professional and timely. My call was answered by a live person on a Sunday evening and a service tech was at my house early Monday morning. I received an email appointment confirmation and the service tech (Derrick)called when he was in route to my house. Derrick is an excellent technician, very knowledgeable and a pleasure to deal with. The service could not have been better.
Joy Naden
Owings Mills, MD
Response from Mike Brickner
Thank you for your comments. Derrick is a valuable member of Precision. We appreciate your business and confidence in Precision!
09/04/2012
I chose Precision because it was advertised as a 24/7 service, and because it has the Angies List rating. Derrick was smiling, kind, and he diagnosed the problem differently than what I thought it was. He completed the job efficently and quickly.
Eugene Clark
Owings Mills, MD
Response from Mike Brickner
Derrick is a valuable team member of Precision. Our customers love him. Thank you for choosing Precision!
08/20/2012
Derrick was quick and personable and explained the job quite well. All and all I was quite satisfied with the service.
Robert Solomon
Towson, MD
Response from Mike Brickner
Thank you for taking the time to review your experience with Derrick and with Precision!
08/15/2012
Found you thru Angie's List. Appreciate seeing and knowing who the service personnel are before arrival. Derrick was prompt, professional, and personable. I also appreciate having a two-hour block as to when to expect someone to arrive; rather than some half-daay or all-day time blocks. I have mentioned/referred your company to a family member, should garage door service be required in the future. Incidentally, I had routine tune-up and quite rollers this time.
Angeline Howard
Parkville, MD
Response from Mike Brickner
Thank you for your feedback. We appreciate your continued confidence in Precision and our technicians.
07/19/2012
Derrick did a great job with our garage door repair, was honest and informative. Would recommend this company/Derrick without reservation.
Thanks
Paula Lebow
Pikesville, MD
Response from Mike Brickner
Thank you for your kind words about Precision and Derrick. Our customers love him! Thank you for your business!
06/28/2012
Precision was recommended to me by Servicemaster.
They were prompt in responding & calling to see
what our needs were which happened to be a repair. Bill Byrne arrived promptly on time and
found that a hungry squirrel had chewed through a
line. He fixed the problem quickly and is coming
back to fix the sealing around the door which we
didn't realize could be replaced. We are very
happy with the workmanship and Bill's recommendations
Thomas Fitchett
Sparks Glencoe, MD
Response from Mike Brickner
We appreciate your business, and the time you took to write a review.
06/26/2012
bill was very good and tryed to salvage my old opener; however, it was decided to replace it. He was very good.
Phillip CAPLAN
Pikesville, MD
Response from Mike Brickner
Thank you for your business!
06/25/2012
Thank you for the prompt service.
Veronica Moore
Randallstown, MD
Response from Mike Brickner
We appreciate your business!
06/07/2012
quick and good service
Sergei Strizak
Owings Mills, MD
Response from Mike Brickner
We appreciate your business. Thank you.
05/30/2012
Derrick was friendly, efficient & personable.You have been my garage door company of choice for some years & I would not hesitate to recommend you others!
Martha & stan Weiman
Lutherville Timonium, MD
Response from Mike Brickner
05/21/2012
I really liked the fact that I could call on sunday and set up an appointment for the following day. He called first and came early which was great.
Lynn Montgomery
Owings Mills, MD
Response from Mike Brickner
Thank you for your kind words and for your business! Our customers love Derrick!
05/15/2012
This is the third time we have used Precision. (2 minor repairs and a replacement) Each time Derrick has been our technician. He is extremely knowledgeable about the product and professional in every regard. He is a credit to the company. Because of Derrick and the people on the the phones when we called about our garage problem, we would not hesitate to recommend Precision to anyone that needs a repair.
Jeffrey Alperstein
Reisterstown, MD
Response from Mike Brickner
Thank you for your comments! Derrick is an asset to our company, and customers love him! We strive to perform outstanding customer service, and it appears we have done it again. Thank you!
05/09/2012
Allan was our tech. Allan did an awesome job on our grarge door repair. He was very professional, and friendly.
John Ford
Nottingham, MD
Response from Mike Brickner
05/04/2012
Polite service person . Took time to explain everything. Called and let me know they were running late.
elizabeth wise
Towson, MD
Response from Mike Brickner
05/02/2012
This is a fabulous company. Their customer service is top notch!!
I contacted the Precision for a garage door repair. I was given the time range they would be out and the name of the technician. The technician, Derrick, came out within the scheduled time and was professional and courteous. He took the time to explain what the problem was and what needed to be done to take care of it... no surprises.
I would highly recommend this company. If you care about great customer service, competent technicians and a company with integrity
then Precision is the one for you!!
kathryn sweren
Lutherville Timonium, MD
Response from Mike Brickner
We appreciate your comments, but most of all your trust in Precision!
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