average rating based on 1,196 reviews
11/28/2020
Had used you before but gotta tell you, if Kieth, who took care of us ever leaves the company, we're probably done with you guys. You should NEVER let him go. His work was superb, his manners & communication were outstanding, & these attributes are not necessarily a given in this day & age.
Irv Tark
Pikesville, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Service Provided
Broken Garage Door Spring Repair
11/06/2020
Precision Garage Door came out to repair a broken spring on our garage door that was under warranty. The technician was within the timeframe set for the appointment. Very happy with the repair.
Sandra Feulner
Pikesville, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Service Provided
Broken Garage Door Spring Repair
08/13/2020
I called this morning and Dakota arrived this afternoon! Great service, he took the time to explain the problem, and the job was completed quickly. I would highly recommend Precision!
Phyllis Randall
Pikesville, MD
Response from Mike Brickner
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Service Provided
Garage Door Repair
06/25/2020
Joe C was perfect by calling earlier than expected and came at promised earlier time. He was able to repair our opener wall unit when a replacement did not work, thus saving us money! Prompt, polite and efficient to earn our perfect 100% rating!
Henry Holzman
Pikesville, MD
Response from Mike Brickner
Henry,
Thank you so much for choosing Precision Door Service and for leaving the great review of your service visit with Joe.
Service Provided
Garage Door Opener Repair
05/11/2020
I've now used Precision three times and been very happy with everything. They are professional, competent, friendly, easy to get appointments with and punctual. Keith has been our technician twice and has been awesome.
Paul Laporte
Pikesville, MD
Response from Mike Brickner
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Service Provided
Broken Garage Door Spring Repair
05/10/2020
Rick did a great job repairing our garage door. Price was higher than I expected, but overall very satisfied with the work provided.
Randi Penfil
Pikesville, MD
Response from Mike Brickner
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Service Provided
Garage Door Repair
03/06/2020
Keith, your technician is a gem! Very professional and efficient, previously was not that happy with your services but figured that I would give it one more try. I am very glad that I did....
Ron Gartenhaus
Pikesville, MD
Response from Mike Brickner
Ron,
Thank you so much for your time to review and rate Keith and your experience with Precision Door Service. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Service Provided
Broken Garage Door Spring Repair
07/23/2019
On time, clearly explained the problem, and fixed it. Rick was also very personable.
Barbara & PerrynKagen
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
07/18/2019
Precision was on time and the service tech, Rick was professional and knowledgeable. After my garage door opener stopped working Precision was able to do the service the next morning which was wonderful! The motor needed to be replaced and Rick had the unit on his truck and was able to replace it within an hour. Great company!
Joan Schultz
Pikesville, MD
Response from Charan
Service Provided
Garage Door Opener Repair
05/03/2019
Very reliable, quick response to service call. Rick was courteous and answered any questions we had regarding our issue with the garage door.
Would definitely recommend Precision.
Leonard Kerker
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
02/11/2019
Excellent and professional representative of the company. Made me feel confident that it is an expert company. Looking forward to the work the company will perform.
Deborah Leather
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
09/18/2018
Jeff fixed a serious problem immediately. He then gave us a what if in the future plan for our 60+ year old garage door system
Michael Pusin
Pikesville, MD
Response from Charan
09/11/2018
I have been recommending Precision to everyone who might need a new garage door. Outstanding service.
Lee Mintz
Pikesville, MD
Response from Charan
Service Provided
Install Garage Doors
08/27/2018
Ur service rep rick was very thorough and fast, courteous
Gary Belle
Pikesville, MD
Response from Charan
Service Provided
Garage Door Opener Install
03/27/2018
Precision Doors service people are always good about calling and explaining what went wrong and how it can be fixed. Have been visited by Rick, Derrick, at least one other person over the years-- all very courteous and good communicators. Have used them for several years and several urgencies, very satisfied. Thanks Team!
Donna Magid
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
01/09/2018
The service was great. Derrick, who has helped in the past, inspected our door and had our problem diagnosed quickly. After the door was rebalanced and the rollers was replaced, everything worked perfectly. Precision has always provided good service and Derrick is a very good technician.
Brenda Shoenig
Pikesville, MD
Response from Charan
10/23/2017
Great job!
Lee Greenhowe
Pikesville, MD
Response from Charan
09/29/2017
Derick was fantastic.
Adam Schloss
Pikesville, MD
Response from Charan
09/19/2017
This is the second time we have used you and we're very pleased both times. The technician was very good and fixespd the problem quickly.
Daniel Plotkin
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
07/20/2017
service was completed the same day we called in to Precision. Service rep was very professional and quick. A problem developed after he left and we call Precision the next day and service man was there within 30 minutes and resolved the problem. We are very satisfied with their service will recommend them any time some ones a needs garage door repaired. Their prices were not out of line with what we expected.
Alan Platt
Pikesville, MD
Response from Charan
05/24/2017
Absolutely perfect in same day appointment, with courteous, on time arrival and completion of urgently needed service. Our car was stuck in our garage after a spring broke, and was amazed how quickly we had such a helpful response!
Henry Holzman
Pikesville, MD
Response from Charan
01/20/2017
The office manager Michael was extremely helpful. Excellent customer care!
Paul and susan Harans
Pikesville, MD
Response from Harry
Thank you for your comments!
Service Provided
Garage Door Repair
10/05/2016
excellent service .nice technician, Brian, Reasonable prices
Gilbert Goldman
Pikesville, MD
Response from Harry
Thank you for choosing Precision for your garage door needs!
07/18/2016
Barry's service was outstanding! He phoned prior to arrival to let us know when to expect him and he was exactly on time. This was an emergency repair/replacement of the torsion spring and Barry took the time to explain what he was about to do and then ensured that the job was completed correctly. He explained the work performed and was very professional and courteous during the entire visit. The original call to your office was also handled very professionally. Will highly recommend your business in the future
Tom Jones
Pikesville, MD
Response from Harry
Thank you for your kind words about Barry and Precision. Our customers tell us often that they are so pleased that the technician took the time to explain everything.
04/19/2016
very happy with service and have recommended them to our community members
Herbert Gottlieb
Pikesville, MD
Response from Harry
Thank you for your business and your recommendations!
03/30/2016
Precision was prompt,good work and fair price. Recommend them highly.S, Block
Stanley Block
Pikesville, MD
Response from Harry
Thank you for choosing Precision!
11/13/2015
Great Job!
Dean Hartloff
Pikesville, MD
Response from Harry
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
09/29/2015
Repairman always helpful and solves even the smallest of problems. Service is always with a smile.
Mark Waxman
Pikesville, MD
Response from Harry
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
05/20/2015
Brian did a meticulous job. Our garage door is working perfectly.
Beverly Zukerberg
Pikesville, MD
Response from Harry
Thank you for choosing Precision!
03/30/2015
Quick,fast and efficient. Thank you Mike C
Daniel Plotkin
Pikesville, MD
Response from Harry
Thank you for taking the time to review your experience.
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