average rating based on 1,196 reviews
11/10/2017
Derek was fabulous! Fixed one of my 2 issues in 2 minutes.
I would definitely recommend Precision to my friends.
Pat Hargest
Cockeysville, MD
Response from Charan
11/07/2017
I am a new homeowner. My noisy, struggling garage door opener had not been maintained and was gradually failing. I contacted Precision based on their website (services offered, technician profiles, customer feedback, insight into garage door issues). A very polite, knowledgeable tech, Barry C., explained the problem and what happens when they inspect, service, or rebuild. I chose to rebuild (new springs, pulleys, rollers, cables, lube, balancing) and within one hour the opener was purring like a well-oiled machine. Five stars! Thank you!
Miss V
Odenton, MD
Response from Charan
11/06/2017
Technician was sent very quickly and was extremely helpful with explaining what they are doing and recommending how to keep it maintained.
Will recommend!
Genesta Fadika
Annapolis, MD
Response from Charan
11/04/2017
Quick courteous service, evaluated problem, provided three repair options, repaired the problem. Can't ask for more. Thanks.
Steve Marsh
Lutherville Timonium, MD
Response from Charan
10/30/2017
Great service & knowledgeable technicians! Use your service on permanent basis!
Jesse Cerda
Westminster, MD
Response from Charan
Service Provided
Garage Door Repair
10/28/2017
Keith diagnosed my problem, explained the options, and made sound recommendations in line with what I had suspected would be necessary. He was efficient and thorough. He took the time to reprogram both our cars to the new remote control system. I would definitely select Precision for any future work.
Ward Ebert
Clarksville, MD
Response from Charan
Service Provided
Garage Door Opener Install
10/25/2017
Barry the technician was super. Really knew his trade and was curtious and polite
Joseph Krebs
Millersville, MD
Response from Charan
10/23/2017
Great job!
Lee Greenhowe
Pikesville, MD
Response from Charan
10/21/2017
great professional work
al
Hanover, MD
Response from Charan
10/21/2017
On time and completed promptly.
Sam K
Ellicott City, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
10/20/2017
Fast, competent service from a well mannered clear speaking technician named Doug. The new garage doors look great an the gray color is just what I wanted.
Leah and ted Alfriend
Annapolis, MD
Response from Charan
10/19/2017
Service was prompt and professional. The technician finished within 40 minutes, clearly explained all options, and closed out the invoice by credit card with no problems. I would highly recommend.
Dan Bednarik
Highland, MD
Response from Charan
10/17/2017
There was a problem with the garage door opener installed at the beginning of the year. Your technician was very polite and resolved the problem. Due to the fact that it was still under warranty there was no charge.
Linda Dipaola
,
Response from Charan
10/06/2017
I am very pleased with our new door opener and springs. Rick the tech was courteous, professional and helped me make decisions based on his recommendations. He worked quickly, with high quality. Thanks.
Kim O'conor
Towson, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
10/05/2017
Our technician Derrick was extremely professional and knowledgeable. He explained the problem and outlined the corrective action he was taking to fix our problem. When finished and explained in layman terms what he did and how we can continue to get the best service from our garage door. He did an outstanding job.
John Mackey
Woodstock, MD
Response from Charan
10/04/2017
To date, I can only comment on the estimate, as I still have a couple other companies to check out before making a final decision. However, it was very easy to schedule an estimate appointment, which to my surprise was available the same day I called. Mr. Queen drove a long distance to come evaluate my garage door needs and was very personable and informative. He answered all my technical questions and inquired whether I would qualify for a number of discounts that Precision offers. Before making a final decision, I would like to visit your storefront in order to actually see the doors that I might purchase for installation, but what I received today is what I believe is a reasonable quote in a timely manner and with very cordial service! Thank you!
Lisa Beaudet
Windsor Mill, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
10/04/2017
Excellent work by your installer Anthony with the large 18 foot door. The entire door, tracks and all, had to be replaced due to a boat being backed into it. The work was done very well including the trimout where the house frame was not left as plumb as it could be by the original builder of the house. The new door works very smooth.
Elizabeth Rhodes
Ellicott City, MD
Response from Charan
09/29/2017
Derick was fantastic.
Adam Schloss
Pikesville, MD
Response from Charan
09/24/2017
You all showed up on time, on a Saturday - the day I called for service, and did a great job. Sam was courteous and knowledgeable.
Gordon Ferrari
Annapolis, MD
Response from Charan
09/21/2017
Great customer service. While I had a very minor issue, it was resolved in minutes. The technician took the time to explain the problem & what to do if it happens again so I can get the garage door closed until someone can get there for service. I highly recommend!
Robin Balter
Marriottsville, MD
Response from Charan
Service Provided
Garage Door Repair
09/19/2017
This is the second time we have used you and we're very pleased both times. The technician was very good and fixespd the problem quickly.
Daniel Plotkin
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
09/16/2017
This is the second time I have used Precision for my garage doors. Courteous, honest and skillful, what more could I ask for?
I believe Derrick was my serviceman today. I highly recommend them and already did so today.
Anna Nissen
Columbia, MD
Response from Charan
09/08/2017
Dee was on time and knew exactly what needed to be done. The door now runs smooth as silk. The work was high quality and the technician was top notch.
Frank Schreibman
Hampstead, MD
Response from Charan
09/07/2017
Called early in the day 6am and Rick from Precision arrived by 9am.. He was able to replace the spring in under an hour.
Darrel Teada
Westminster, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
08/31/2017
This is the first time I called Precision Doors and I was not disappointed. My torsion spring broke and I called this morning and I was told Rick could come out between 2-4pm. I usually call at the beginning time to find out where I am in the que and was told it would probably be closer to the 3:30-4:00pm time. Then 10 minutes later, I received a call from Rick saying that he was closer to my location and could he come in 10 minutes! VERY happy with the results. The spring was replaced and everything was done in 20 minutes! Would highly recommend.
MCJ
Reisterstown, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
08/27/2017
I can't believe you came out the very next day when my door broke; and on a Sunday. Service was tremendous.
Jack Skeen
Cockeysville, MD
Response from Charan
08/21/2017
Great service. Service man was really nice and professional!
Steve Parker
Windsor Mill, MD
Response from Charan
Service Provided
Garage Door Repair
08/19/2017
Garage door repair. I am a repeat customer and was once again impressed with the excellent service provided by Rick. He not only did the work but also gave me a clear understanding of what he was doing at every step of the process.I was also impressed with the quick scheduling, one day service.
Thanks
Charles Falls
Westminster, MD
Response from Charan
Service Provided
Garage Door Repair
08/14/2017
Rick was prompt, professional, and took the time to explain all aspects of the repair.
David Lutzow
Pasadena, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
07/31/2017
Berry was very professional, polite and prompt! I didn't think I would get a same-day appointment, much less that they'd show up so quickly. He explained everything in detail, what I was being charged for, and what I could expect. This is how customer service should be done!
Katie A.
Severn, MD
Response from Charan
More locations
Columbia Area
(410) 988-6205
315 Reviews
Reisterstown | Towson Area
(410) 989-2290
280 Reviews
Severn | Glen Burnie Area
(410) 921-9369
Westminster Area
(410) 753-2133