Annapolis Area, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
07/08/2015
After calling Precision to have our garage door's broken springs replaced, the technician was at our house an hour and a half later. Quick, knowledgeable and efficient! I will definitely use and refer this outstanding company in the future.
Sam Heddings
Arnold, MD
Response from Harry
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
06/25/2015
5 Stars! I was very impressed by the knowledge and experience that the technician had, who serviced my garage door. I would recommend him to anyone getting their garage door fixed! RE. Annapolis, MD
Richard Estrin
Annapolis, MD
Response from Harry
Thank you for choosing Precision!
06/19/2015
Courteous, respectful, prompt, thorough. A totally professional service call.
Richard Travis
Annapolis, MD
Response from Harry
Thank you for choosing Precision!
06/17/2015
I am appalled that you could charge me $49 to tell me that unless I replaced the springs on my door for 500 you couldn't repair/warrant ur work. Today my door is perfect $13 in parts n trustworthy service from a company with honest employees. You should be ashamed to charge a service call fee for such a scam. You wasted a good part of my day for 10 minutes worth of unethical business practices!
Mary Franks
Annapolis, MD
Response from Harry
The $49 is the service charge to come to your home. Our parts are high quality and installed by professionally trained technicians. We don't "bandaid" doors, we fix them properly. We're sorry we didn't do a better job explaining that to you.
06/17/2015
Repairman arrived during promised timeframe and was knowledgable, professional and courteous,
Frank Boyle
Annapolis, MD
Response from Harry
We appreciate your business!
06/08/2015
Barry understood my problems immediately. He then explained my options to repair the broken spring and cables. I was extremely comfortable with Barry performing the task. He is very professional and friendly. I high recommend Precision and their technician Barry. Excellent Job!!
Michael Wilks
Gambrills, MD
Response from Harry
Thanks for your business!
06/08/2015
5 Star service! My appointment was scheduled between 12-4pm. The Technician Barry called well in advance of the appointment and showed up promptly at 12:10. Barry surveyed the problem and in detail explained what caused the breakage. He replaced my springs, adjusted the door and my opener. Once done Barry in detail showed me everything he fixed and adjusted. He also provided me maintenance tips on how to keep my door and springs maintainable for longer life. FANTASTIC service!
Tim Greenwalt
Gambrills, MD
Response from Harry
Thank you for your business and your review! We appreciate our customers!
05/06/2015
Mike called to let me know he was on his way. He arrived on time and showed me how to operate the garage doors on the house I just purchased last week. He was very helpful and polite. Thank you Mike!
Howard Staff
Annapolis, MD
Response from Harry
Thank you for your business!
05/05/2015
Brian came to provide follow-up service on our garage door. He was very professional, knew his business, communicated clearly and was obviously committed to making sure the door operated correctly and that I was satisfied. It has been a pleasure to deal with the Precision Door Service.
Alexander Phillips
Annapolis, MD
Response from Harry
We appreciate your business!
05/01/2015
The whole experience from making the appointment to the repair work done by Barry was 1st class. The options on the repair work were explained upfront, and Barry quickly fixed the door. The workmanship was neat, and the work area completely cleaned up when the repairs were complete. Barry was helpful, and explained things about both the door and garage door opener that I greatly appreciated. I would highly recommend Precision Garage Door and Barry for your next garage door repair needs.
Glenn Miller
Severna Park, MD
Response from Harry
Thank you for your comments about Barry and Precision Doors. We appreciate your business.
04/24/2015
This was my first garage problem so I didn't know who to call so I did a Google search and found your site. The design of the site and the reviews made me feel your company would be the best for me. When I called for an appointment the person I spoke with was very friendly and professional. My call was later in the evening and I was told I would have a technician at my home around noon the next day. Barry called me to say he was on his way and arrived before noon. Barry was very customer centric and suggested different levels for repairing my door. I was amazed at how quickly he repaired my garage door and the quality of his work. He showed me in detail what he did and even showed me the old parts. I will certainly use your service again if needed and would request Barry. I will also recommend your company to others that may also have a door problem.
Adam Santavicca
Crownsville, MD
Response from Harry
Thank you for taking the time to write a review about Barry and Precision. We appreciate your business!
03/23/2015
First let me start by saying Barry is a fantastic technician! Our garage door has the over the top torsion spring, and when it broke I did not feel comfortable repairing it myself. I called Precision on a Tuesday, expecting to have to wait a few days for a repair, yet they were available as early as next day for a regular non emergency repair! It surprised me as I had made myself free only on that Saturday but good to know they are easily available. Barry came out Saturday and instantly knew what he needed to do and what needed replacing in addition to our spring. I highly recommend Precision! Thanks again Barry!
Dan Morales
Severna Park, MD
Response from Harry
Our customers love Barry! Thank you for choosing Precision!
02/20/2015
Barry wa great , not only did he show up shortly after I called he was professional , very kniwkedgeable, got the garage door fixed and did a Great job.
Carolyn Duvall
Annapolis, MD
Response from Harry
Thank you for your business!
02/16/2015
Cleveland and Dom were pleasent, efficient and professional, moreover the new door glides perfectly - well done!
Annapolis, MD
Response from Harry
Thank you for sharing your comments. We appreciate your business!
James Q
Door Estimator
James Q
Service Provided
Install Garage Doors
02/15/2015
Our increasingly erratic garage door finally refused to open. Garry's diagnosis was not that the opener had failed, as we thought, but was due to the incorrect size springs that had been put there by another garage door company. Everything now works so much better than it ever has.
Douglas/ruth Rabin
Arnold, MD
Response from Harry
Thank you for taking the time to review your service. We appreciate our customers!
02/08/2015
Barry was terrific, on time, professional. Very pleased with the service.
Robert
Severna Park, MD
Response from Harry
Thank you for choosing Precision for your garage door needs!
11/28/2014
Garry was fantastic!!! We needed to have our torsion spring replaced. He arrived on time, laid out all the options for us without any sort of high pressure sales pitch and above all was extremely friendly. He completed the repairs quickly and even cleaned the inside of our garage door. I have nothing but high praise about the service we received. At some point in time in the future I am going to need a new garage door and when that time comes, I will be calling Precision to install the door.
Cheryl Vineyard
Arnold, MD
Response from Mike Brickner
Thank you for your kind words. We try hard to make sure all of our customers are happy and educated about their garage doors when we finish. We appreciate your business.
11/19/2014
On time. Good service. Professional technician. Get one of their stickers and put it up next to your door opener!
Roger Doyel
Annapolis, MD
Response from Mike Brickner
We appreciate your comments and your business. Thank you for choosing Precision.
11/17/2014
Fantastic service all around! Derek, Anthony, and Darrell were also superb and professional!
Laureen Lloyd
Severna Park, MD
Response from Mike Brickner
Thank you for your comments and your business. We are happy you chose Precision for your garage door needs.
10/28/2014
The technician diagnosed the problem very quickly, and also made the repair in a timely manner.
Maynard Blomquist
Severna Park, MD
Response from Mike Brickner
Thank you for being a Precision Door customer!
10/16/2014
Mike C. did a great job. He called when he was in 15 minutes from my home. Went beyond the repair to oil my door and replace a light bulb that saved me (or my husband) from another task. Polite, professional and explained well whatever I asked. Well done.
betty morganstern
Annapolis, MD
Response from Mike Brickner
Thank you for choosing Precision for your garage door needs. We appreciate your business.
10/13/2014
Not a very good experience. It was a very short phone call after the repair person reviewed the work, I asked for a detailed written estimate for the required work and parts, was told he was going to give it, but have not received anything.
Nishan Topjian
Arnold, MD
Response from Mike Brickner
I spoke with our technician, who stated he called on the way. You were not at home, and told him what was wrong. You told him to leave, as you felt the price was high. He asked that you pay the service call, which you refused. Our technicians are paid by the job, so he made no money coming out to your house.
09/17/2014
Excellent service; oversight on our part with regard to unlocking lock switch on wall light panel. Look forward to your servicing in the future. Thank you.
Roberta Grace
Annapolis, MD
Response from Mike Brickner
Thank you for choosing Precision for your garage door needs. We appreciate your business.
08/27/2014
This is the second time I had Derrick at my house for service on my garage door. Both times he was very professional and did a great job.
Ed See
Severna Park, MD
Response from Mike Brickner
Glad to hear it! Thank you for choosing Precision!
08/23/2014
Precision Doors provided expert, same day service when the spring on our garage door broke, trapping my car inside on a very busy work day for me. Mike the technician was punctual and prepared and had the part I needed right in his truck. I wouldn't hesitate to recommend Precision Doors.
Jim Rand
Millersville, MD
Response from Mike Brickner
Thank you for your business. We appreciate our customers!
08/02/2014
It was a quick fix, but I hadn't been able to do it myself, even after reading the manual. Mike explained exactly what he was doing, plus he told me how to keep my doors in good working order. Thanks!
Susan Dodds
Annapolis, MD
Response from Mike Brickner
Thank you for being a Precision Door customer!
06/16/2014
It started off with me calling different companies to have someone come out to give an estimate. Reading reviews and speaking with the companies themselves and looking at BBB ratings. Precision had very good reviews and A+ ratings with BBB and their staff answering the phones were very professional. UNLIKE ALL of the other companies in the area I called that serviced Annapolis. This is one of the main reasons I chose them. Alan was our technician and he was very professional and knowledgeable when asked questions. He did a great job in a very timely manner and I would highly recommend this company and Alan to anyone of my good friends. Great job and keep up the good work.
Melissa Sheppard
Annapolis, MD
Response from Mike Brickner
Thank you for your kind words about Alan and Precision Garage Doors. We appreciate your business!
05/21/2014
Mike was on time and very professional, new what needed and corrected the doors. Sincerley Ron Webb
Ron Webb
Crofton, MD
Response from Mike Brickner
Thank you for your comments.
Mike E
Office Manager
Mike E
Service Provided
Broken Garage Door Spring Repair
04/15/2014
Don't know if my wife already provide a feedback but I was very pleased with the results and the professional and know how attitude from your technician. I will use you guys again. On another note we need a weather strip for the bottom of our garage door and someone was suppose to get back to us on this. Please provide a place to pick up or how to get the strip. Again thanks for a job well done!
Frank Sanchez
Crownsville, MD
Response from Mike Brickner
Thank you for your business. We love our customers!
Mike E
Office Manager
Mike E
Service Provided
Broken Garage Door Spring Repair
03/18/2014
My wife found your telephone no on her I pad. I will give you on all phases of the job a 5. It was quick and done very professionally .mike e did the work and did it very professionally. People like him do not come around very often in today
Alice Tarpley
Crofton, MD
Response from Mike Brickner
Thank you! We love to hear comments like yours.
Mike E
Office Manager
Mike E
Service Provided
Garage Door Opener Install

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