Columbia Area, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
04/23/2018
Rick was timely, friendly and efficient at his job. Won’t hesitate to contact Precision the next time I’m in need of garage door repair. Thanks again
Brett Savage
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
04/13/2018
Professionals, on time, Keith asked a few questions and knew what the problem was and explained it so I did too! We have used Precision before and will use again if needed.
Dan Madison
Clarksville, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Garage Door Opener Repair
03/22/2018
Excellent service. Would use again.
Yvette Pruett
Clarksville, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Garage Door Opener Repair
03/16/2018
Rick was great. He arrived on time, quickly figured out what was wrong and fixed the problem at a reasonable price. Plus he was professional and friendly. What else could you ask for? Five stars!
Fred Ludwig
Marriottsville, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
03/13/2018
Five stars. I’m very happy with Rick and the service he provided. Rick is honest, knowledgeable, and appeared happy to share his knowledge. I would definitely recommend your business to a friend. Thank you.
Greg Ellers
Woodbine, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Opener Repair
03/07/2018
Barry was knowledgeable, skilled and efficient. I could not be more pleased! A definite five stars!
Bob Sheff
Columbia, MD
Response from Charan
02/27/2018
Barry was very polite and informative. He explained everything he saw and made recommendations without pressure. He completed the work in the timeframe quoted and the outcome was as expected.
Don Kemp
Columbia, MD
Response from Charan
02/07/2018
Tech was great. Very well equipped and did the job excellently.
Pete Sparacino
Fulton, MD
Response from Charan
02/06/2018
Our technician Derek was great. He was informative, friendly and responsive. I would definitely recommend this company and use them again.
Lilla Hunter
Columbia, MD
Response from Charan
01/23/2018
I made the call at 10 and the service man is at my house by 1, he explained what it needs and replaced the spring within a hour. My son learned about how to maintain the opener in good condition. Thank you very much.
Lynn Tu
Fulton, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Broken Garage Door Spring Repair
01/23/2018
Service was excellent and the response time was very good. Phillip was very good at communicating with me even though I was not at home. Sean returned my call to explain the $195 charge for a safety inspection and maintenance.
Al Enke
Columbia, MD
Response from Charan
01/15/2018
Excellent service, knowledgeable technicians, great support system and competitive pricing. I highly recommend.
Tim Facius
Ellicott City, MD
Response from Charan
12/19/2017
Rick was knowledgeable and helpful and resolved our concern.
Michael & louis Fiore
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
12/08/2017
The springs on my garage door broke and I looked in my file to see who I always use and called them back. There's a reason I don't look to call anyone else. From the person who answered the phone to the technician (Rick) that came out THAT SAME MORNING I was dealing with the most efficient and helpful professionals. They have some great systems that they use which provides amazing customer service. Before my tech arrived I was sent an email which allowed me to look at his bio and read his customer reviews. That was pretty cool. Rick was great too... very experienced and very easy to work with. Whoever is running this company and investing in their systems and people is doing a wonderful job. Thanks!
Regina G
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
11/20/2017
Excellent - the Precision garage representative was knowledgeable in helping me weigh my options. He arrived on time and completed the work quickly so I could get to work. Totally recommend them.
G Kale
Woodstock, MD
Response from Charan
11/13/2017
I like the work I hope the light does not blow out again
David Lenzo
Columbia, MD
Response from Charan
10/28/2017
Keith diagnosed my problem, explained the options, and made sound recommendations in line with what I had suspected would be necessary. He was efficient and thorough. He took the time to reprogram both our cars to the new remote control system. I would definitely select Precision for any future work.
Ward Ebert
Clarksville, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Garage Door Opener Install
10/21/2017
great professional work
al
Hanover, MD
Response from Charan
10/21/2017
On time and completed promptly.
Sam K
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
10/19/2017
Service was prompt and professional. The technician finished within 40 minutes, clearly explained all options, and closed out the invoice by credit card with no problems. I would highly recommend.
Dan Bednarik
Highland, MD
Response from Charan
10/05/2017
Our technician Derrick was extremely professional and knowledgeable. He explained the problem and outlined the corrective action he was taking to fix our problem. When finished and explained in layman terms what he did and how we can continue to get the best service from our garage door. He did an outstanding job.
John Mackey
Woodstock, MD
Response from Charan
10/04/2017
Excellent work by your installer Anthony with the large 18 foot door. The entire door, tracks and all, had to be replaced due to a boat being backed into it. The work was done very well including the trimout where the house frame was not left as plumb as it could be by the original builder of the house. The new door works very smooth.
Elizabeth Rhodes
Ellicott City, MD
Response from Charan
09/21/2017
Great customer service. While I had a very minor issue, it was resolved in minutes. The technician took the time to explain the problem & what to do if it happens again so I can get the garage door closed until someone can get there for service. I highly recommend!
Robin Balter
Marriottsville, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
09/16/2017
This is the second time I have used Precision for my garage doors. Courteous, honest and skillful, what more could I ask for? I believe Derrick was my serviceman today. I highly recommend them and already did so today.
Anna Nissen
Columbia, MD
Response from Charan
07/30/2017
Fast, efficient, professional and even fixed my garage door on a Sunday so that I did not have to take a day off from work. THANK YOU for the excellent service!
Cheryl Fisher
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
07/29/2017
Called Thursday, they offered a Friday appointment that I could not take, so we chose Saturday between 8-12. Technician, Rick Gueory, called in advance around 9:30 and arrived in 15 minutes. Two springs with cables replaced and some adjustments to our second door were made. All wrapped up in 45 minutes with both doors working perfectly. Price was fine and I recommend Precision fully. Thank you Precision and Rick!
Mike Curtis
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
06/27/2017
Derick installed a new circuit board for my garage door. He was professional, helpful, got the job down in a timely manner and made sure everything was working perfectly before he left. If I needed service again i would request Derrick as the technician to come to my house. Candice Baxley
Candice Baxley
Columbia, MD
Response from Charan
06/21/2017
Technicians were awesome. Price to replace 2 garage springs and accessories...$695? Ridiculous. Look elsewhere.
Thomas Lambert
Elkridge, MD
Response from Charan
While we strive for complete customer satisfaction we do not claim to be the thrifty cheapest company in town. What we do offer is expert technicians, fast and courteous service and the best materials used in the industry backed by our lengthy warranty.
05/21/2017
Our garage door spring broke. I called precision and they set up an appt. for the next day. The tech was on time, fixed the garage door easily and was here less than an hour. He was very personable and knowledgeable. I believe the price they charged was fair and it comes with a one year warranty. A very good experience
Lisa Mckenna
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
05/17/2017
We are extremely pleased with the service we received this morning. We were able to get an appointment quickly. Keith, the technician, was terrific. He was very professional, very thorough, and very knowledgeable. Thank you, Keith, for doing a great job.
Nancy Lefenfeld
Clarksville, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Broken Garage Door Spring Repair

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