Columbia Area, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
04/19/2017
Derrick knows his craft. You've always dealt with me fairly.
Bob Thomas
Columbia, MD
Response from Charan
04/13/2017
I specifically name-request Keith whenever my garage doors are acting quirky! Keith is extremely proficient, knowledgeable and courteous. He is very patient with my questions and goes above and beyond to ensure that the garage doors are functioning properly.
Lilly Lehnert
Fulton, MD
Response from Charan
Keith C
Technicians
Keith C
Service Provided
Garage Door Repair
03/27/2017
excellent service....thank u so much.
Gary Womersley
Columbia, MD
Response from Charan
03/25/2017
Prompt service, arrived in company truck, technician was polite. He was able to reset the travel limits of my door and helped with reprogamming keypad. The only reason I didn't give five stars was when I made the appointment I asked about coupons or discounts and was told there was only one for Military members. In fact there was a coupon on the website I could have used.
Keith Swinson
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
03/13/2017
We were trapped in our home due to a broken garage door. They arrived about an hour after my initial call. They were professional, friendly and the problem was fixed quickly. I am extremely pleased with their services and the end result. I highly recommend! Thank you!
Jessica Brennan
Columbia, MD
Response from Charan
02/27/2017
Extremely professional technicians. Timely service. Honored 10 year warranty on broken part. These guys are the best.
John Mackey
Woodstock, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
02/25/2017
Brian did a great job and offered good advice.
Lynn Bolenbaugh
Ellicott City, MD
Response from Charan
02/06/2017
Your crew(TECK) are fast and good job.
Jae Juhn
Ellicott City, MD
Response from Charan
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
02/01/2017
I want to commend your technician, Barry, for the professional, friendly, and competent manner that he displayed throughout his entire service at our home today. He was very informative, patient with my questions, and thoroughly explained everything for me. What a pleasant experience to have a service technician like Barry to perform work at our home and for us to feel we could not have a better experience with anyone else. Thanks.
Ruby Claunch
Columbia, MD
Response from Charan
02/01/2017
Called for service at 9 am. Fixed before noon. Recommend highly.
Elizabeth Fleming
Woodbine, MD
Response from Charan
01/28/2017
Excellent service. Rick was great, prompt and polite. Loved the same day service.
Raymond Beares
Ellicott City, MD
Response from Harry
Thank you for choosing Precision for your garage door needs. We appreciate your business and your comments about Rick.
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
01/26/2017
Barry was friendly and effective. He explained the problem clearly and after he fixed the garage door, he tested it several times to be sure. He also explained what the options are and what we should look out for. I am very happy with his service.
Martin Ho
Fulton, MD
Response from Harry
We appreciate your business and your comments. Thank you for choosing Precision!
01/23/2017
Technician (Barry) came on time and was very courteous. He quickly analyzed the problem and had my door working again in no time. I've used Precision before and am glad to highly recommend their service.
Jeanette Jenkins
Columbia, MD
Response from Harry
Thank you for choosing Precision!
01/13/2017
Rick was great!
Ed Connelly
Ellicott City, MD
Response from Harry
Thank you for your business!
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
01/12/2017
Called at 8:00 AM. Door was fixed by 2:00 PM
David Edwards
Clarksville, MD
Response from Harry
Thank you for your comments and your business.
12/28/2016
Barry was very polite and efficient.
Michael Taylor
Glenwood, MD
Response from Harry
Thank you for choosing Precision!
12/13/2016
I called Monday night, someone came out the next morning. Our motor was noisy and smoking, it had to be replaced. The work was completed within an hour. We are very pleased with the service we received.
Holly Campbell
Ellicott City, MD
Response from Harry
We appreciate your business and your comments.
Rick G
Technicians
Rick G
Service Provided
Garage Door Opener Install
12/07/2016
I called on a Sunday and the technician came out the next day. He was on time, courteous, and fixed the door quickly!
Elizabeth Elfrey
Marriottsville, MD
Response from Harry
We appreciate your business!
11/26/2016
Once again, I had a more than exceptional experience with Precision. It does not matter whether the customer service rep on the phone, sales person or installer provides you service, it is always outstanding!
Ashleigh Morrill
Jessup, MD
Response from Harry
We appreciate you! Thank you for your continued business!
11/22/2016
Precision installed our doors originally. I work out of my garage for my business so immediate service was a must. We had a cable snap and a roller hinge break. I called them same day it broke and they we're able to come out and fix it! I was extremely impressed that they were able to come out same day. The tech was very polite, worked efficiently and said because they installed the doors, there was no charge for parts. I was only charged for labor. They did an amazing job! If you need any door replacement or repair, these are your go to guys, they are amazing!!!
Sue Doyle
Columbia, MD
Response from Harry
Thank you for taking the time to review your experience with Precision. We appreciate your business.
11/01/2016
Rick was very helpful, we had a problem with our garage door openers. It was fixed in minutes Thank you
Bill Slater
Ellicott City, MD
Response from Harry
Thank you for your business and your comments.
Rick G
Technicians
Rick G
Service Provided
Garage Door Opener Install
10/28/2016
We are completely satisfied with Precision Door Service - You don't find many business's like this anymore - or at least they are far and few between. From the cost to the professional -quick service . JQ was totally awesome as was Mike ! As I am here caring for my elderly mom I had to move quickly to find a repair service - You are Excellent and we will Remember YOU for future reference. Thank - YOU
Elleanor Mayer
Columbia, MD
Response from Harry
Thank you for taking the time to review your experience. We are very proud of our company and our employees. We're happy to hear they exceeded your expectations!
10/24/2016
Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly. I would definitely recommend Precision.
Jinhuan Liu
Ellicott City, MD
Response from Harry
Thank you for choosing Precision for your garage door needs.
10/21/2016
We were very impressed with the prompt, professional service!
Wayland Comer
Hanover, MD
Response from Harry
Thank you for your kind words about Barry. We appreciate our customers!
10/05/2016
5 stars. Mike did a great job. He called to let me know he would be there within the hour. He was courteous, respectful and explained what he was doing. I would definitely recommend Precision.
Nancy Cole
Columbia, MD
Response from Harry
Thank you for your business and comments about Mike. We appreciate your business!
09/20/2016
5 Stars! My technician Rick clearly explained the broken spring and options for repair; don't believe the door had ever been serviced, so I elected the rebuild option and was very satisfied at how well the door sounded and performed. Yeah! Thanks Rick -- I will definitely recommend your company to others :-)
Victoria Schlining
Ellicott City, MD
Response from Harry
Thank you for your business and your recommendations. We appreciate you!
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
09/07/2016
Rick was very professional and nice, he explained what needed to be repair and the cost before I approved the work. I was very pleased with the work and I did not feel like I was being taken advantage of because I am a senior. Rick was on time and give me a courtesy call when he was on his way. He also give me good advise on how to prevent future damage to my door. (due to my error). Thanks Rick You are the Best
JC
Jessup, MD
Response from Harry
Thank you for your business and your kind words about Rick. We appreciate our customers!
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
07/19/2016
Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly.
Gerald Larson
Columbia, MD
Response from Harry
Thank you for choosing Precision for your garage door needs. We appreciate your business!
07/13/2016
I appreciate the time Jordan took out to make sure we had a functional garage. He made sure he checked and double checked everything before having to concede to a higher option for us. He found a stapled wire that saved us a lot of money! On time and courteous. Thank you.
Donny
Hanover, MD
Response from Harry
We appreciate your kind words about Jordan and Precision. Thank you for your business!
07/08/2016
Great service. Arrived on time. Found the problem and solution very quickly. Very knowledgeable about the mechanisms of the door.
Sue Andrews
Ellicott City, MD
Response from Harry
We appreciate your comments and your business. Thank you for choosing Precision!
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair

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