Joe C was perfect by calling earlier than expected and came at promised earlier time. He was able to repair our opener wall unit when a replacement did not work, thus saving us money! Prompt, polite and efficient to earn our perfect 100% rating!

Henry Holzman

Pikesville, MD

The tech did a wonderful job

Jim Carr

Parkton, MD

our garage door was/is quite old and the springs seem to have given out. the door got stuck when we tried to open the garage. your company was the first and only one we called, the phone call was answered by a human being who checked schedules and told us that a technician could come, between 10:30 (right when we had called) and 12:30 AM. when the tech (Keith) arrived with his assistant/trainee (Kyle) on location having called beforehand to say that he would be here with 30 minutes (and was present), both he and his assistant were able to assess the situation quickly, competently and correctly and proceeded with the work, after having given me a price quote. in less than an hour, the garage was repaired and fully operational and both worked in a focused, calm and polite manner. these days, to find such exceptional team members is rare. hold on to them, both, but especially Keith who was in the lead. they are/he is worth his weight in gold. highly recommended.

Morad Eghbal

Lutherville Timonium, MD

Great job

Brian Lopez

Sparks Glencoe, MD

Great service, Keith was great and quickly identified what needed to be repaired.

Donna Bailey

Perry Hall, MD

We had a broken cable on one of our garage doors, but the whole lift system was jerry-rigged and out of date. Precision responded to my request for a bid within 10 minutes, they were at my house (on Saturday of a holiday weekend) within 2 hours, and they provided a fair estimate and completed the work I requested - replacing the springs and cables on both doors, and installing new, belt-drive lifts on both doors, within a few hours. Their technicial - Keith C. - was knoweldgable, prompt and courteous. We are so happy with our new garage lift system!

Cathy Mcerlean

Towson, MD

Fantastic service. Fantastic installer. Fantastic result. Called late in the afternoon and had an appointment for the following morning. Rick checked in from fifteen minutes out. He assessed the problem and put together two options for the repair. He carefully explained each option, and had all the materials he needed right on the truck. The repair was quickly finished, and then Rick set up my wife's car with her on-board door opener. Before Rick left, he made sure I understood all the new features and gave me his mobile number so that I could reach him if I had any other questions or problems. The new lift unit is whisper quiet, and well worth the investment. In today's world of mediocracy-is-the-norm, Rick and Precision Garage are a most refreshing return to service above and beyond from the initial contact through the install and follow-up. Got a garage door problem? Call Precision Garage Door Service.

Thomas Lilly

Cockeysville, MD

I recently had a complete replacement of garage door opener, springs, and door roller wheels in May 2020. The price was higher than expected, compared to internet search of costs, but the service was excellent, with a very quick and timely response, and the work appears to be very well done. Only minor disappointment is that the garage door opener only came with one remote rather than two.

Joseph Marine

Cockeysville, MD

I am very pleased with the professionally installed new garage door opener. Keith was thorough in explaining the deficiencies of the older unit and the great advantages of the new opener's technology. I happily pass-on my recommendation for Precision Door Service.

CJS

Lutherville Timonium, MD

I've now used Precision three times and been very happy with everything. They are professional, competent, friendly, easy to get appointments with and punctual. Keith has been our technician twice and has been awesome.

Paul Laporte

Pikesville, MD

Rick did a great job repairing our garage door. Price was higher than I expected, but overall very satisfied with the work provided.

Randi Penfil

Pikesville, MD

Excellent work! Outstanding professionalism and customer service!

D. Nelson

Owings Mills, MD

Rodney (Ricky) is a very professional and understanding individual. Instead of using technical terminology to determine what happened to my garage door, he used language that took me through the process of repairing and replacing parts on the door, Easy language goes great with an easy personality. In fact, I did not feel that I was dumb down during the review. I am grateful with humble gratitude with Rodney!

Susie Burgess

Owings Mills, MD

Excellent

Mercy Garrett

Reisterstown, MD

Very prompt and courtesy, repair was made and completed in a timely manner. Very satisfied, great work and response time. Thank you very much gentlemen.

Jay Lunceford

White Marsh, MD

Easy to schedule, technicians very knowledgeable and service was fast. 2nd time using this company and they rock

Calli Ivester

Owings Mills, MD

Keith, your technician is a gem! Very professional and efficient, previously was not that happy with your services but figured that I would give it one more try. I am very glad that I did....

Ron Gartenhaus

Pikesville, MD

The Spring on my garage door broke causing the door off track at 5pm. I called Precision and they were willing to send someone out that night. I opted to wait till the morning and they were there on time, walked me through what was broken, fixed it, and showed me what I should be looking for moving forward. The tech, Olaniyi, was extremely polite and professional and I will definitely call Precision again if the need ever arises. Top quality company with top quality services! I would highly recommend Precision!!!

Patrick Denobrega

Towson, MD

Needed new motor. Fast and professional service! Outstanding company will use for any future needs.

Stephen Freedman

Reisterstown, MD

Very professional, prompt and explained how the repair was going to be completed.

Angie

Parkville, MD

The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.

Ellen Levy-gray

Owings Mills, MD

These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!

Phillip Fratesi

Phoenix, MD

Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.

Sharon Vidrine

Reisterstown, MD

Timely and excellent service. Very knowledgable and extremely courteous technician.

John Davis

Reisterstown, MD

Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.

Adam

Towson, MD

Jeff (the technician) is knowledgeable, courteous and dedicated. He came in in spite of late hour, diagnosed and discussed the problems, and promptly fixed the garage door.

George Hoche

Monkton, MD

I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.

Bob Dubit

Owings Mills, MD

Quick response, quick service. Great job will use again.

Bill Reynolds

Owings Mills, MD

Extremely professional. They care about their work. Derrick is great. Can't say enough good things.

Ed Dreiband

Owings Mills, MD

We have been customers often of Precision Door for many years. Not only are they competent, responsive, and experts at what they do, they honor their warranties and stand behind their work. We would never consider using another company for our garage door requirements. AND, their prices are extremely fair.

Anne Gamber

Reisterstown, MD