Rick provided great service. Our springs broke yesterday and called for service. Rick came the next day. He explained everything as he went along. Great job!

Ira Bernstein

Randallstown, MD

Rick is very courteous and does not treat you as if you are stupid. Rick gave me a description of everything he was going to do and invited me to watch. Work was completed very quickly and professionally. He told me what to expect from the new spring TTF so that I could keep an eye and ear on it. I thought the spring price was high but that is what it is. I would recommend Precision Garage Door for repairs, no reservations.

John Cochran

Parkville, MD

On time, clearly explained the problem, and fixed it. Rick was also very personable.

Barbara & PerrynKagen

Pikesville, MD

Precision was on time and the service tech, Rick was professional and knowledgeable. After my garage door opener stopped working Precision was able to do the service the next morning which was wonderful! The motor needed to be replaced and Rick had the unit on his truck and was able to replace it within an hour. Great company!

Joan Schultz

Pikesville, MD

I would definitely give a five-star rating for the work done on my garage door, and for the ease and expert performance I was able to witness from the technician.

Kidane Abraham

Randallstown, MD

On-time, friendly, efficient. I appreciated the good deal.

Rina Rhyne

Towson, MD

5+ STARS. Rick was terrific. He was on time, friendly, professional, extremely knowledgeable, and explained everything he was doing in detail. I had problems installing my new garage door opener and Rick solved the problems immediately. He showed me how to take care of the opener and how to solve minor problems going forward. He was very thorough. If all the techs are as good as Rick, Precision has a great group of people. Great job!

Tom V.

Nottingham, MD

Very reliable, quick response to service call. Rick was courteous and answered any questions we had regarding our issue with the garage door. Would definitely recommend Precision.

Leonard Kerker

Pikesville, MD

Not happy sitting home all day Monday, when told a technician would be here between 8 and 12, only to get a call at noon saying about 1 and a half hour delay. Was good with that. However, when receiving a call at 3 pm saying not going to make it, need to sit home to wait again the following day, I was not happy. Need better scheduling.

Dan Guers

Phoenix, MD

My technician was so nice and informative! Corrected the issue and explained everything to me.

Liz Bronstein

Reisterstown, MD

The website and customer service representative were professional and courteous. Rick was awesome and came out and installed a new garage door opener for me and programmed my car. He was excellent!!

Janine Tucker

Towson, MD

In these days of telephone trees and long waits it was a surprise and pleasure to talk to a pleasant woman who collected the necessary information and promised service the same afternoon after my spring broke. And Rick impressed and pleased me with his obvious know-how and pleasant manner. I'm a happy camper.

Louis Nielsen

Reisterstown, MD

Excellent and professional representative of the company. Made me feel confident that it is an expert company. Looking forward to the work the company will perform.

Deborah Leather

Pikesville, MD

Rick came to look at my garage door really quickly and resolved the problem completely. As usual, I was very satisfied with Precision's service and support.

Stephen Meltzer

Lutherville Timonium, MD

Very satisfied. Arrived as scheduled, and fixed in short order.

Walter Savoye

Towson, MD

I called Precision on a Friday and had an appointment set for Saturday 12:00-3:45. The Tech. called at 11:00 and asked if he could come over early. He showed up at 11:30 and looked at the garage door and gave me a price to replace both springs on the garage door. I knew that the price was going to be high because of reading the other reviews. I like the fact that the Tech was very nice and did not try and sell me other parts but just the parts that were broken. He was fast and got the job done in 20 mins. I don't mine paying more when you get service like this. I will use them again.

William Fletcher

Nottingham, MD

very knowledgeable and attentive!

Rachel Hess

Owings Mills, MD

Great Service/ GREAT PEOPLE

Ed Dreiband

Owings Mills, MD

They where very efficient and very pleasant

Gary Gostomski

Sparks Glencoe, MD

Excellent, immediate service. We have used Precision for many years, replacing our garage door as well as springs and have always been very pleased. Derrick was very knowledgeable and gave excellent customer service.

Mona and herbert Arenberg

Owings Mills, MD

Rick was very professional and I believe did an excellent job, both the replacement motor as well as what he would do and how long it would take. His truck had a dead battery which made him late, but he left it running during the repair and didn't cancel the appointment, and that was much better for me.

Patti Saunderson

Cockeysville, MD

Rick thoroughly checked the door. He showed and explained what and how to know when the door needs to be serviced or replaced. He was polite and professional. I will use your company and will definitely request Rick to be the technician.

Angeline Howard

Parkville, MD

Jeff fixed a serious problem immediately. He then gave us a what if in the future plan for our 60+ year old garage door system

Michael Pusin

Pikesville, MD

Rick was prompt, professional and polite. He did his job quickly and left the garage clean. Great experience, thanks

George Brennan

Baldwin, MD

I have been recommending Precision to everyone who might need a new garage door. Outstanding service.

Lee Mintz

Pikesville, MD

Ur service rep rick was very thorough and fast, courteous

Gary Belle

Pikesville, MD

Thank you ! The service was wonderful,the service man , Rick,was so professional and very kind ! I.will spread the word

Estell Siegman

Owings Mills, MD

Rick as my installer he did a great job explaining what he had to do and the best way to get it done he was fast courteous and we he completed the job he explained what he did and the warranty information. I give his services a 5 star rating

Greg Neal

Randallstown, MD

Rick was very helpful and explained everything about my new garage door opener before he installed it. He went over everything about operation of the new equipment before he left.

Patricia Baker

Towson, MD

Have used Precision for all my Garage Door services both homes I have owned over the last 20 years. Prompt professional service every time. Service Tech's A+ in experience and expertise. Highly recommend.

Joseph Allio

Cockeysville, MD