Reisterstown | Towson Area, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
average rating based on 1,196 reviews
06/23/2018
We needed a repair today and you scheduled a repairman for this afternoon. He arrived within the time period specified and accomplished the repair-installation of a new motor and assembly and key pad. I was impressed with the prompt service and the knowledge and courtesy of the repairman.
Morris Segall
Owings Mills, MD
Response from Charan
05/05/2018
I have used your company for my garage door repair/service. Your intak process is efficient and scheduling is flawless. Your employees are always on time and provide a detailed description the problem, the solution and estimate of both cost and time. Matt worked on repairing our garage door. He was polite, courteous, knowledgeable and a pleasure to work with. He is an asset to the company. I will never consider using another company to service the garage doors.
Madhu Annadata
Reisterstown, MD
Response from Charan
05/03/2018
I saw one of your trucks doing a job in my neighborhood- decided to take down the number just in case. Two months later “just in case” happened. Definitely 5 stars for the technician that performed the work. Thorough and professional.
Rick Freeman
Owings Mills, MD
Response from Charan
04/13/2018
I couldn't get out my car out of my garage since my spring broke. I called around 8AM, got a 10-12 window, & they came 11:15. We got a new spring for one door, and we replaced another door's opener since it would no longer work with a remote. It cost $270 for the spring & $595 for a belted Lift Master opener, & the only other cost was tax. Both came with guarantees.The guy we had (Rick) was very nice & courteous and seemed knowledgeable and honest. We are pleased.
Denise Cammarata
Reisterstown, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
03/27/2018
Precision Doors service people are always good about calling and explaining what went wrong and how it can be fixed. Have been visited by Rick, Derrick, at least one other person over the years-- all very courteous and good communicators. Have used them for several years and several urgencies, very satisfied. Thanks Team!
Donna Magid
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
03/26/2018
We appreciated the real person on calling for garage door service. The appointment was set in reasonable time frame and the technician was prompt, knowledgeable and did a great job. Thank you very much.
Catherine Giordanetti
Towson, MD
Response from Charan
Service Provided
Garage Door Opener Install
03/12/2018
Very good service. I will always use your company in the future.
Michael Roberts
Phoenix, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
03/03/2018
5 stars: It was a pleasure doing business with a company that care about their customers.
Robert Catlin
Reisterstown, MD
Response from Charan
Service Provided
Garage Door Repair
02/24/2018
Great job!!! Very punctual and accessible on short notice. Excellent job
Thanks !!
John Oakey
Perry Hall, MD
Response from Charan
Service Provided
Garage Door Repair
02/21/2018
Outstanding same day service! Highly recommend Precision!!
Stephen Freedman
Reisterstown, MD
Response from Charan
Service Provided
Garage Door Opener Install
01/16/2018
It is extremely gratifying to find a service vendor like Precision that is efficient and responsive. They have exceeded my expectations across the board. This would be a six star review if that were an option.
Todd Horn
Reisterstown, MD
Response from Charan
Service Provided
Garage Door Opener Install
01/10/2018
Service was prompt. Technician was really knowledgeable and very helpful in explaining the issue. All work is guaranteed for 5 years!
Jean Rottinghaus
Lutherville Timonium, MD
Response from Charan
Service Provided
Garage Door Repair
01/09/2018
The service was great. Derrick, who has helped in the past, inspected our door and had our problem diagnosed quickly. After the door was rebalanced and the rollers was replaced, everything worked perfectly. Precision has always provided good service and Derrick is a very good technician.
Brenda Shoenig
Pikesville, MD
Response from Charan
11/30/2017
Rick was fast, friendly, and thorough. Will happily use this company again if needed.
William Smith
Lutherville Timonium, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
11/17/2017
I found Precision online and then discovered that they had serviced my daughter who then gave them a great recommendation. Customer service on the phone was great and Rick, the rep who serviced us, was very professional, knowledgeable, and friendly. We were back in operation within 24 hours. Rick also identified another problem with the weather stripping at the bottom of the door that we hadn't noticed. That repair will probably solve a long standing mouse problem that we have been having. Thanks Rick.
Chris Coleman
Sparks Glencoe, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
11/10/2017
On time and very competent
Margaret Tinagero
Reisterstown, MD
Response from Charan
11/10/2017
Derek was fabulous! Fixed one of my 2 issues in 2 minutes.
I would definitely recommend Precision to my friends.
Pat Hargest
Cockeysville, MD
Response from Charan
11/04/2017
Quick courteous service, evaluated problem, provided three repair options, repaired the problem. Can't ask for more. Thanks.
Steve Marsh
Lutherville Timonium, MD
Response from Charan
10/23/2017
Great job!
Lee Greenhowe
Pikesville, MD
Response from Charan
10/06/2017
I am very pleased with our new door opener and springs. Rick the tech was courteous, professional and helped me make decisions based on his recommendations. He worked quickly, with high quality. Thanks.
Kim O'conor
Towson, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
09/29/2017
Derick was fantastic.
Adam Schloss
Pikesville, MD
Response from Charan
09/19/2017
This is the second time we have used you and we're very pleased both times. The technician was very good and fixespd the problem quickly.
Daniel Plotkin
Pikesville, MD
Response from Charan
Service Provided
Garage Door Repair
08/31/2017
This is the first time I called Precision Doors and I was not disappointed. My torsion spring broke and I called this morning and I was told Rick could come out between 2-4pm. I usually call at the beginning time to find out where I am in the que and was told it would probably be closer to the 3:30-4:00pm time. Then 10 minutes later, I received a call from Rick saying that he was closer to my location and could he come in 10 minutes! VERY happy with the results. The spring was replaced and everything was done in 20 minutes! Would highly recommend.
MCJ
Reisterstown, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
08/27/2017
I can't believe you came out the very next day when my door broke; and on a Sunday. Service was tremendous.
Jack Skeen
Cockeysville, MD
Response from Charan
07/20/2017
service was completed the same day we called in to Precision. Service rep was very professional and quick. A problem developed after he left and we call Precision the next day and service man was there within 30 minutes and resolved the problem. We are very satisfied with their service will recommend them any time some ones a needs garage door repaired. Their prices were not out of line with what we expected.
Alan Platt
Pikesville, MD
Response from Charan
05/24/2017
Absolutely perfect in same day appointment, with courteous, on time arrival and completion of urgently needed service. Our car was stuck in our garage after a spring broke, and was amazed how quickly we had such a helpful response!
Henry Holzman
Pikesville, MD
Response from Charan
04/30/2017
Derrick is fast, curteous, and smart- really happy here!
Yvonne Kwong
Lutherville Timonium, MD
Response from Charan
04/14/2017
Very professional
John
Lutherville Timonium, MD
Response from Charan
04/03/2017
5 star service. Called your company around 7:30 am. My car was trapped in the garage with a broken garage door spring. Technician arrived as promised that morning. Explained the repairs needed and gave me an estimate. I ok'ed the estimate and he promptly made the repairs and explained future maintenance I could perform to extend the life of the new spring, as well as the springs on my other two garage doors. My car was liberated!
Thanks for the quick response and professional service.
Roger
Roger Coleman
Phoenix, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
03/24/2017
Please with the same day service ,,, and your Repair Man ( Rick ) was very Good and pleasant ......
Garage door repair where very well
Thank You
Emery Coccia
Nottingham, MD
Response from Charan
Service Provided
Broken Garage Door Spring Repair
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