Ellicott City, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
10/05/2014
Excellent service. Technician was at my house on the time line provided and did the job very quickly and efficiently. An e-mail was sent to me with a picture of the technician that was coming which a good level of security. The technician was ready to repair my door with all the tools and required parts that were needed. If I have a problem with the garage door I will use Precision again.
Rafael Rios
Ellicott City, MD
Response from Mike Brickner
Thank you for your business. We appreciate our customers!
10/03/2014
Mike was on time and fast. He did a great job.
Sunny Mallick
Ellicott City, MD
Response from Mike Brickner
Thank you for being a Precision Door customer!
09/06/2014
This was a return visit for Mike C. He corrected a problem in March and once again, a different problem, got the door opener unit up and running by replacing the circuit board. This avoided the need to purchase a new unit at this time. The added plus was Precision sent him out on the same day I made the call for service. Happy ending all around. Pleased again!
Fred Olias
Ellicott City, MD
Response from Mike Brickner
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
08/21/2014
garage door repair the technician was on time, did a great job. Will call your company again
Bill Slater
Ellicott City, MD
Response from Mike Brickner
Glad to hear it! Thank you for choosing Precision!
08/18/2014
Service Technician arrived, as promised, about 3 hours after my first and only call, quickly assessed situation, and efficiently effected the repair. He was courteous, and it was convenient that I could pay by credit card on the spot. He concluded with maintenance tips.
Don DeGeorge
Ellicott City, MD
Response from Mike Brickner
Glad to hear it! Thank you for choosing Precision!
07/19/2014
Great website.
Robert Marsili
Ellicott City, MD
Response from Mike Brickner
thank you!
06/02/2014
Mike C called ahead and arrived at the time he promised. I called at 11:30am and he had the door fixed by 2pm, same day. Knowledgeable, polite and very efficient. He replaced the springs, lubricated all moving parts, adjusted the door and educated me on how to maintain the system. Thank you for excellent service, Mike and Precision Door! I will recommend your company to friends and neighbors.
Amy Clemens
Ellicott City, MD
Response from Mike Brickner
Thank you for your kind words. We look forward to serving you again.
03/26/2014
A service appointment was made just within one day of my call to Precision; Technician Mike C. arrived, on time, and quickly diagnosed/rectified track sensors issue. Doesn
Mike Schneeberger
Ellicott City, MD
Response from Mike Brickner
Thank you for choosing Precision!
02/24/2014
*most accessible company info--very efficient
Tom and Terri Dickey
Ellicott City, MD
Response from Mike Brickner
Thank you for choosing Precision!
02/23/2014
Selected from Angie's List. It was late on Friday, the other garage door repair dealer was closed for the weekend. You were able to service the next day. The technician, Mike, was top-notch. Professional, polite and explained in detail the operation of my door and how to provide regular maintenance that could help avoid future problems. Interestingly enough, operationally our very noisy door suddenly became quiet after Mike worked on it.
James Royalty
Ellicott City, MD
Response from Mike Brickner
Thank you for taking the time to review your service with us. We appreciate your business!
01/12/2014
5 stars
Stephen Lescht
Ellicott City, MD
Response from Mike Brickner
Thank you!
12/11/2013
Great prompt service. Quickly fixed the problem by turning up the power on our craftsman garage door opener. Charged us only the service fee. Thanks!
Mary Pagan
Ellicott City, MD
Response from Mike Brickner
We appreciate your business! Thank you!
12/07/2013
We had builder-installed garage doors for over 17 years and they just started acting up recently - the automatic opener would often not be able to close them. My Dad, my son, and I tried various things over several days with no success and finally we called a pro. Mike C. arrived a few hours after we called on a Friday morning. In an hour or so he had replaced the springs and rollers and the doors operate amazingly smoothly now. I'm writing this review a week later and they are still working great. Mike was very professional and easy to deal with. Overall we're very satisfied.
Robert Craig
Ellicott City, MD
Response from Mike Brickner
We appreciate the kind words about Mike. We try to make sure all of our customers have a pleasant experience with Precision.
11/25/2013
Mike called about a half hour before arriving well within the two hour window. He diagnosed the problem and did a rebuild and replaced the door opener. He was very courteous and did a great job. The door works so much better and quieter after the service. The only issue at all is the lock on the garage control box does not work to keep the remotes from opening the door.
Wilbur Hundley
Ellicott City, MD
Response from Mike Brickner
Thank you for your comments and your business. We appreciate our customers!
11/13/2013
Mike showed up early after a notification phone call. He explained the repair options clearly and concisely, and then proceeded to do a solid and professional job fixing and maintaining our garage doors. Quick, efficient and cleaned up after himself - how could ask for more from someone I hired to do repairs ? I highly recommend this company.
James Hill
Ellicott City, MD
Response from Mike Brickner
Thank you for your kind words about Mike. Our customers love his professional manner and kind personality. Thank you for choosing Precision!
Mike E
Office Manager
Mike E
Service Provided
Broken Garage Door Spring Repair
10/16/2013
Excellent service. Mike C showed up on the promised time and explained what needs to be fix and how much it would cost. The entire repair event couldn
Amir Siddique
Ellicott City, MD
Response from Mike Brickner
Thank you! We hear many positive comments about the work that Mike does, along with his professionalism. We appreciate your business.
08/30/2013
Mike was courteous and thorough and took the time to explain all the procedures he did. Highly recommend.
Harlan Shiau
Ellicott City, MD
Response from Mike Brickner
Thank you for choosing Precision. We appreciate your business!
08/11/2013
Mike did good work, efficiently and pleasantly. My one concern is that the price was misrepresented by the dispatcher who scheduled the visit. I understood this to be a $49 service call. Mike told me that there was also a $70 labor charge. Dispatchers should be more straightforward about all of the costs. (If I had known that it would involve only straightening the sensors and doing routine maintenance -- oiling the chains, slightly adjusting other things -- I might have thought twice about a $135 call.)
Scott Casper
Ellicott City, MD
Response from Mike Brickner
Thank you for your review. Unfortunately, the folks that answer the phones are not in your garage when they quote a price. That is the reason for the 25 point safety check that is performed by the technician when they arrive. Thank you for your business!
07/26/2013
Guys came on time. Was able to get appt quickly. Technicians were so nice and helpful.
Charles Brown
Ellicott City, MD
Response from Mike Brickner
We appreciate your business!
07/24/2013
Garage doors are repaired and operating better than ever. Mike C. is a skilled technician, highly professional, patiently listens to and answers questions, and is just an all around great person to do business with.
Bill Barron
Ellicott City, MD
Response from Mike Brickner
Thank you for your co meets and your busy
06/10/2013
Very satisfied. They were here in the time they scheduled and repaired the garage quickly and effeciently. Thank you.
Bill Zei
Ellicott City, MD
Response from Mike Brickner
Thank you for your business and kind words.
04/28/2013
Derrick was very knowlegeable and professional. Great job installing garage door opener.
Derek Johnson
Ellicott City, MD
Response from Mike Brickner
Customers love Derrick! Thank you for your business!
02/15/2013
Very happy with the service, I called and got an appointment right away. The Technician was polite and efficient. Thank you!
Radhika Sitaram
Ellicott City, MD
Response from Mike Brickner
We appreciate your business.
01/25/2013
Great service, polite, friendly technician. Very competent. Goof value.
Sally Adebamowo
Ellicott City, MD
Response from Mike Brickner
Thank you for choosing Precision!
01/24/2013
I cannot tell you how pleased we are with the service that we received today. I told my wife before your technician arrived how impressed I was with your scheduling team -- calling to confirm, calling to let us know that your tech was delayed due to the snow, and now, getting a follow-up message and survey only hours after the work was performed. Outstanding! Thank you. Our garage door has never sounded better...or quieter.
Greg Schuckman
Ellicott City, MD
Response from Mike Brickner
Thank you for choosing Precision! We appreciate your kind words, but mostly, your business!
01/14/2013
Service and service technician, Barry were efficient, proficient and expedient.
Abraham Joshua
Ellicott City, MD
Response from Mike Brickner
Our customers love Barry! Thank you for choosing Precision for your garage door needs.
01/14/2013
I am very pleased with the great service I received from Precision Garage Door Service. Every aspect was first class and I would highly recommend them to anyone.
Richard Henggeler
Ellicott City, MD
Response from Mike Brickner
We appreciate you! Thank you for choosing Precision!
01/12/2013
Bought a coupon from Angie's List. My garage door needed attention. Was able to make an appointment for the next day. Derek performed a tune up and my garage door was performing much better. Thank you Precision! Will definitely call when my garage door needs anything. Thank you!
Lynne Wilkie
Ellicott City, MD
Response from Mike Brickner
Thank you for your business! We look forward to serving you again in the future.
12/05/2012
Derrick arrived right on time, discussed various possible options with me (replacing just the opener, replacing springs and opener, replacing entire door, etc.), did the work we agreed upon, and was gone in two hours. Great job, and we are looking forward to having a working garage door once more!
lynn halverson
Ellicott City, MD
Response from Mike Brickner
Thank you for your kind words. We appreciate your business!
11/06/2012
Derrick was professional, knowledgeable and efficient. He identified the problem quickly and fixed it easily. His communication skills were excellent.
Mark Nusbaum
Ellicott City, MD
Response from Mike Brickner
Our customers love Derrick! Thank you for choosing Precision.

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