Keith our technician was very thorough, answered all my questions, and addressed my concerns. I would highly recommend him.

Jennifer Miller-Lee

Lutherville Timonium, MD

Keith arrived promptly after calling first. Very personable, competent and knowledgeable young man. Good company, excellent service. I will be using your company from now on. Thank you!

J. Dunn

Lutherville Timonium, MD

Neighbor was having a garage door being installed, and asked 2 have estimate the gentleman came 2 the house, and was very professional, and we R having ur company install R garage doors

Erika Jocekle

Lutherville Timonium, MD

Your tech Keith performance went over and beyond. Very courteous and efficient. Outstanding company, highly recommended.

William Smith

Lutherville Timonium, MD

our garage door was/is quite old and the springs seem to have given out. the door got stuck when we tried to open the garage. your company was the first and only one we called, the phone call was answered by a human being who checked schedules and told us that a technician could come, between 10:30 (right when we had called) and 12:30 AM. when the tech (Keith) arrived with his assistant/trainee (Kyle) on location having called beforehand to say that he would be here with 30 minutes (and was present), both he and his assistant were able to assess the situation quickly, competently and correctly and proceeded with the work, after having given me a price quote. in less than an hour, the garage was repaired and fully operational and both worked in a focused, calm and polite manner. these days, to find such exceptional team members is rare. hold on to them, both, but especially Keith who was in the lead. they are/he is worth his weight in gold. highly recommended.

Morad Eghbal

Lutherville Timonium, MD

I am very pleased with the professionally installed new garage door opener. Keith was thorough in explaining the deficiencies of the older unit and the great advantages of the new opener's technology. I happily pass-on my recommendation for Precision Door Service.

CJS

Lutherville Timonium, MD

Rick came to look at my garage door really quickly and resolved the problem completely. As usual, I was very satisfied with Precision's service and support.

Stephen Meltzer

Lutherville Timonium, MD

Service was prompt. Technician was really knowledgeable and very helpful in explaining the issue. All work is guaranteed for 5 years!

Jean Rottinghaus

Lutherville Timonium, MD

Rick was fast, friendly, and thorough. Will happily use this company again if needed.

William Smith

Lutherville Timonium, MD

Quick courteous service, evaluated problem, provided three repair options, repaired the problem. Can't ask for more. Thanks.

Steve Marsh

Lutherville Timonium, MD

Derrick is fast, curteous, and smart- really happy here!

Yvonne Kwong

Lutherville Timonium, MD

Very professional

John

Lutherville Timonium, MD

We're satisfied. Our tech Rick clearly explained the problems with our system and busted his tail to correct them. He left us with a fully functioning garage door.

Henry Irving

Lutherville Timonium, MD

Great company to deal with. Honest, diligent, worked til the job was completed. Explained everything in detail to me. Technician even called when he was on his way with projected arrival time. Will definitely recommend and use again.

Charles Angelos

Lutherville Timonium, MD

They are always reliable and friendly. I highly recommend !

Kathy Niager

Lutherville Timonium, MD

Very pleased with Precision Garage Door Repair. Darrell was great!! Thank you for coming such a long distance after hours so I can get to work tomorrow.

Cathy Cawley

Lutherville Timonium, MD

Turned the service tech away. I was quoted approximately $50.00 plus labor. When the tech looked at the garage and said he couldn't work that day because of the mess. Area cleaned in 2 minutes. Then he said it would cost over $250.00 plus labor at least to replace both springs and cables....a must. It was clear he did not want to do the job at least on Saturday. Needless to say I was shocked to hear I was going to pay at least $200.00 more for more work. I then told him to leave. If there are any questions please call at 410-218-7064. Thanks

Richard Davis Jr

Lutherville Timonium, MD

Service was quick, and the repair plus a lube made the door work better than it has for a long time.

Vernon Mir

Lutherville Timonium, MD

Precision did an amazing job diagnosing and fixing our problem. Mike C and Derrick E were excellent! I would give them a 5 star rating!

Karen Pattanashetti

Lutherville Timonium, MD

MIke was quick and on time. He called to say he was on his way. He assessed the problem and fixed it quickly. Lubricated and inspected the whole door, and also my second door even though it wasn't having any trouble. Very reasonably priced service. I had called Overhead Garage door company as well and they wanted almost $200 just to come out!I would recommend Precision doors to everyone!

Heidi

Lutherville Timonium, MD

Five Star! I was out of town on business and our door would not close which you can imagine is gut wrenching for safety reasons. Our tech Barry was professional, on time and worked around my schedule to get our door repaired quickly! More companies need to replicate this model. Thanks, Mark

Mark Robinson

Lutherville Timonium, MD

Your staff is prompt and professional. Thank you for taking care of my concern so quickly.

Beth Edelstein

Lutherville Timonium, MD

I don't appreciate the game my technician played by calling in his office to get approval to supposedly get me a discount which still cost me $370.00 for springs that only cost $25.00 for the pair. (15 minutes of work) will not be using again or recommending to anyone.

Virda Hickman-Briscoe

Lutherville Timonium, MD

Very satisfied. I called Precision on Tuesday afternoon and scheduled an appointment for Wednesday morning to have my springs and cables replaced. Mike C arrived on time, gave me a quote immediately, and proceeded to finish the job within 30 minutes. Could not have been easier.

Pat Redgate

Lutherville Timonium, MD

Service was great when Mike arrived, but he arrived an hour after 11-1 window I was promised with no phone call. I was told by DJ that I would get a call back from a manager to

Qasim Collidge

Lutherville Timonium, MD

Fast,the lady in the office was very good,the guy that fixed it has been here before,so every thing went perfect.

Michael McCall

Lutherville Timonium, MD

Service was requested to address two problems: 1)a door that didn't close completely and 2) a broken part, for which I had already purchased a replacement, that needed replacement. The first issue was almost immediately diagnosed as a door the that was rubbing against the lower part of the door frame. The frame was lubricated which corrected the problem. Long term it was suggested that the frame be sanded to provide more clearance (which I'll do soon). 2) The replacement part was installed by disassembling the guide tube, slipping on the replacement guide and re-assembling the guide tube and adjusting the chain. Adjusting the door to the proper up and down range took some doing but was ultimately done well. Mike (I don't know which one) was knowledgeable, patient and carful in the way he approached the work. By the way, I searched the internet for someone to call for the repairs and selected Precision because of the emphasis the web site placed on quality products used for replacement and repairs, as opposed to an emphasis on low price.

Don Vrooman

Lutherville Timonium, MD

Alan did a great job....arrived on time, quickly completed the job and was well mannered.

Ellen Voelkel

Lutherville Timonium, MD

Precision could not find the paper work from previous vists,the work at least half of it,may have been under warranty . I had two springs replaced,one broken,one in new condition ,I wonder why that one needed to be replaced,or even if it was replaced.Ihave lost the confidence in Precision that had been built up through having Derrick as my tech in the past.

Michael McCall

Lutherville Timonium, MD

I was very disappointed with your company. I gave the information about our garage door opener (model,style, etc)over the phone and was scheduled for the service call. I was told that the technicians had the parts for that brand on their truck and in most cases they try to repair instead of having to replace. My technician didn't even attempt to fix our "old model" because the techs do NOT carry parts to that model on their trucks and in fact they don't even MAKE replacement parts for it anymore! $50 to tell me something that should have been communicated over the phone. Very disappointed at the lack of integrity and communication. I am fine with needing a new opener (not surprised) but the tech literally walked in 2 seconds and told me this info that should have been told over the phone. I could have THEN decided if I wanted them to come out and see if something else was wrong!

Pam Lloyd

Lutherville Timonium, MD