It all started with the young woman answering the phone. She was very kind & professional & able to give us an appt, within 24 hours! Keith, our tech, called & was here within the beginning of our 3 hour window. He tried to make a repair but in the end had to replace the motor. He made sure everything was working before he left. He also has to make repairs that another company installed incorrectly. He was very polite, understanding and knew his trade. THANK YOU KEITH!

The Levitts

Owings Mills, MD

I suddenly needed garage repair and the weather report was concerning so I hit internet. Checked reviews and liked having a site near me with 24/7 service. Considering this year, boy did I luck out. The service technician was Keith and he was terrific. He went above and beyond. Had everything repaired, explained and checked within his estimated time. Extremely professional and personable. He makes the company look great and hope that is recognized. In this day and time it is rare to find and often not appreciated. Thank you and I will be happy to recommend this company and Keith in particular.

Deniece B

Owings Mills, MD

The service technician was very courteous and did a great job explaining the issue as well as fixing it immediately.

Andrea

Owings Mills, MD

Professional, courteous, great communication about arrival times and overall, nice experience.

Dave Thompson

Owings Mills, MD

Thank you for such beautiful garage doors. Your company is spot on. From the first time I called your company with my old doors years ago until now when I purchase 2 garage doors with openers. From the front office to the salesman to the technicians everyone was so easy to talk to. When I was given a time they were always here on time They called ahead and gave me the length of time it would take them to reach my home. They answered all questions for my husband and I. Thank You again for a Great Job!!!!

Iris Sless

Owings Mills, MD

We had gotten service from Precision on our previous house and now that we moved to a new house, Precision was the only choice. Keith, our service person was phenomenal and did a perfect job and was every bit professional, knowledgeable and kind...5 stars for Keith!!

Patti Medinger

Owings Mills, MD

Excellent work! Outstanding professionalism and customer service!

D. Nelson

Owings Mills, MD

Rodney (Ricky) is a very professional and understanding individual. Instead of using technical terminology to determine what happened to my garage door, he used language that took me through the process of repairing and replacing parts on the door, Easy language goes great with an easy personality. In fact, I did not feel that I was dumb down during the review. I am grateful with humble gratitude with Rodney!

Susie Burgess

Owings Mills, MD

Easy to schedule, technicians very knowledgeable and service was fast. 2nd time using this company and they rock

Calli Ivester

Owings Mills, MD

The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.

Ellen Levy-gray

Owings Mills, MD

I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.

Bob Dubit

Owings Mills, MD

Quick response, quick service. Great job will use again.

Bill Reynolds

Owings Mills, MD

Extremely professional. They care about their work. Derrick is great. Can't say enough good things.

Ed Dreiband

Owings Mills, MD

very knowledgeable and attentive!

Rachel Hess

Owings Mills, MD

Great Service/ GREAT PEOPLE

Ed Dreiband

Owings Mills, MD

Excellent, immediate service. We have used Precision for many years, replacing our garage door as well as springs and have always been very pleased. Derrick was very knowledgeable and gave excellent customer service.

Mona and herbert Arenberg

Owings Mills, MD

Thank you ! The service was wonderful,the service man , Rick,was so professional and very kind ! I.will spread the word

Estell Siegman

Owings Mills, MD

We needed a repair today and you scheduled a repairman for this afternoon. He arrived within the time period specified and accomplished the repair-installation of a new motor and assembly and key pad. I was impressed with the prompt service and the knowledge and courtesy of the repairman.

Morris Segall

Owings Mills, MD

I saw one of your trucks doing a job in my neighborhood- decided to take down the number just in case. Two months later “just in case” happened. Definitely 5 stars for the technician that performed the work. Thorough and professional.

Rick Freeman

Owings Mills, MD

Quick service. The technician Rick was great. Professional and quick.

Rod Person

Owings Mills, MD

My technician, Rick, was very professional. He replaced my garage door opener in a prompt and efficient manner. I would highly recommend Rick and Precision Door Service.

Bob Daniels

Owings Mills, MD

My technician, Mike C, was great. He had a can do attitude, honest demeanor and was very knowledgable with the doors I needed to get repaired. He was in and out in no time and even adjusted some things to make sure the door opened and closed perfectly.

Alex K.

Owings Mills, MD

The repair was timely, quick and efficient. This is my second time using Precision. Everything went very well.

Larry Perrin

Owings Mills, MD

Brian arrived on time and fixed my problem quickly. He was very nice and capable.

Vivian Manekin

Owings Mills, MD

I did call at 8:30 am for the service, conformation was sent to my email after 5 minutes. Technician called 30 min prior the service, arrived in time, fixed the Garage door, and did fantastic Job! Thank you Brian, thank you Precision! Excellent Job! Real 5 Stars service.

Joseph Vaynerman

Owings Mills, MD

Excellent service and would highly recommend to anyone needing fast reliable service. Mike the repairman done a great job (fast & efficient).

Kevin Cox

Owings Mills, MD

My wife did a Google search and your establishment came up. Garry was very courteous and indentified the source of the problem immediately. Given his disposition and knowledge I would say that he's a great ambassador for your company and for this reason I would definitely recommend your services to others.

Herb Gross

Owings Mills, MD

I have used the services of Precision Overhead Garage Door Service in the past, and once again, when I needed them, they were there right away. I called on a freezing Saturday at about 11:40, explaining that I have a senior in the house and was worried about the cold, since the garage door would not close. I was given a window of 12-4 that day. I had the great luck to have Barry be close by, and he called within 15minutes of hanging up with the dispatcher. He was at the door in 30 minutes. Barry is extremely knowledgeable and customer oriented. He diagnosed the problem in minutes, just like an experienced doctor. He explained the problem in understandable terms and offered several options as solutions. At no time did he pressure me to take any option, but left it to me to decide. I chose an option that cost much more than I had planned for, but it made perfect sense. He set to work immediately to remedy several problems and was finished in less than an hour. After he finished, he explained carefully what he did, what the problems were, and how he decided to tackle them. He showed me the wear on the parts he took off, and explained what the cause was. He patiently answered my questions, and was totally responsive and a consummate professional about the whole procedure. From start to finish, from my initial call, the resolution was less than two hours. Barry should teach classes to other service providers about manners, on time service, and professional expertise. He is a tremendous asset to your company. I will always refer Precision. As a Realtor, I have many referral possibilities.

Carole Levine

Owings Mills, MD

I highly recommend this company. They are very professional & they did a great job. They arrived right on time & finished the repairs in less the an hour. I'm extremely satisfied with their service.

Bob Friedlander

Owings Mills, MD

We were impressed with the professionalism and timeliness of Precision: Brian, our installer, came to our house on the same day that we called, and was efficient and knowledgeable. He was also very patient with my questions and my inquisitive children. The job was done very quickly, after which he did a safety inspection, where he pointed out (and fixed) a few things that were suboptimal about our setup. We would recommend Precision to anyone in need of garage door spring repair.

Chirs Monson

Owings Mills, MD