Owings Mills, MD GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
11/26/2014
Mike and Brian, and Precision Door Service in general, were just terrific. The technicians were honest, thoughtful, thorough, and just did a great job. This is a VERY legitimate company that must take care of its workers. While they may charge a little more for their services, things get done the RIGHT WAY and with no issues at all. Well worth ANY price difference, I fell that in the long run, their total costs will end up lower than alternatives due to jobs done right and VERY responsively.
STUART OSER
Owings Mills, MD
Response from Mike Brickner
Thank you for your kind words about our technicians and your garage door experience. We appreciate and value our customers.
09/03/2014
The first time I received service it was excellent and that is why Precision was my first choice this time. The evaluation and repair of my garage door was excellent once again. Service was prompt, professional and efficient. Thank you.
Robyn Mitchell
Owings Mills, MD
Response from Mike Brickner
Thank you for being a Precision Door customer!
05/10/2014
Mike is the best..friendly person Thanks again
Tahlea McNeil
Owings Mills, MD
Response from Mike Brickner
We think so! Thank you!
02/13/2014
The only downside was that the service cost considerably more than I had anticipated.
Sharon Ball
Owings Mills, MD
Response from Mike Brickner
Thank you for choosing Precision. Please know that we only use high quality parts for a long lasting working door.
01/09/2014
Outstanding service! Here's our top three: 1. An email sent with the technicians name and picture 2. A ACTUAL TIME for delivery that was honored (none of this "we will be there between 9am and 5pm-which no one likes)- the technician was prompt 3. Mike C was friendly, efficient, and great to talk with This is our second service - we had a spring installed a few months ago and that was also great. Thank you, The Gomes Family
Casey Gomes
Owings Mills, MD
Response from Mike Brickner
We certainly try to make sure all of our customers have the same opinion of Precision. Thank you for sharing!
11/30/2013
Technician was excellent and very knowledgeable and professional
Lawrence Hopkins
Owings Mills, MD
Response from Mike Brickner
Thank you for choosing Precision!
Mike E
Office Manager
Mike E
Service Provided
Broken Garage Door Spring Repair
10/21/2013
We replaced 4 pulleys and wire on 2 doors. Installer was capable and arrived on time and did a good job. Parts included labor and the job was extremely expensive considering the pulleys cost $4.95 at Home Depot but I was charged more than $50 for each plus the cost of the service call... the total price was more than $437.00 so was considered very expensive.
Gregory Bolster
Owings Mills, MD
Response from Mike Brickner
We appreciate your comments and your business. Thank you!
05/15/2013
Had an appointment on 5/15/13 between 12-2. The technicians (Derrick and Mike) were running a bit behind but I was notified prompty. They still arrived withen the scheduled appointment time. Derrick and Mike were polite and professional. They worked dilligently and were finished with installing the new garage opener and outside control panel withen an hour. I was given thorough instructions on all aspects of the new remotes and control panel. Very pleaswed with the work done.
Dale Eck
Owings Mills, MD
Response from Mike Brickner
Derrick takes great pride in his work. Customers love Derrick! Thank you for your kind words.
03/26/2013
They did a good job installing my coil spring quickly. I called them on Saturday morning and it was fixed the same day.
Gary Reicher
Owings Mills, MD
Response from Mike Brickner
We appreciate your business. Thank you for choosing Precision!
02/27/2013
Allen arrived on time and provided a quick phone call before he range the doorbell. He got to work quickly, was very courteous and answered all of our questions. Our other garage door opener is old and we now plan to use Precision to replace it as well.
Dale Eck
Owings Mills, MD
Response from Mike Brickner
Thank you for choosing Precision for your garage door needs. We look forward to working with you again.
02/22/2013
Derrick is great! Your company and staff do outstanding work at a fair price. On top of that service is far superior to the big chain stores. Thanks!
Jeff Gibson
Owings Mills, MD
Response from Mike Brickner
Thank you for your business and confidence and Precision!
09/25/2012
As a homeowner, I have seen my share of shady, conniving, thieving contractors and repairmen. Not this time. I was almost giddy over how prompt, polite, and accommodating, my technician Derrick was. I had a problem with my remotes not working some of the time. As luck would have it, they worked perfectly when Derrick tested them. He understood my dilemma, offered an option, and in the meantime(at my request)programmed 2 new key fob remotes, and 2 car homelink buttons. I could not believe the attention to customer service! And the service call was only $49.95! These are my new "GO TO GUYS." I'll be sure to spread the word, too. Thanks Precision Doors. I wish I had found you 2 years ago when my garage door broke, but that's ok. I've got the right company now.
Sharon Welborn
Owings Mills, MD
Response from Mike Brickner
We appreciate your business! Thank you!
09/10/2012
My experience with Precision was excellent. Service was very professional and timely. My call was answered by a live person on a Sunday evening and a service tech was at my house early Monday morning. I received an email appointment confirmation and the service tech (Derrick)called when he was in route to my house. Derrick is an excellent technician, very knowledgeable and a pleasure to deal with. The service could not have been better.
Joy Naden
Owings Mills, MD
Response from Mike Brickner
Thank you for your comments. Derrick is a valuable member of Precision. We appreciate your business and confidence in Precision!
09/04/2012
I chose Precision because it was advertised as a 24/7 service, and because it has the Angies List rating. Derrick was smiling, kind, and he diagnosed the problem differently than what I thought it was. He completed the job efficently and quickly.
Eugene Clark
Owings Mills, MD
Response from Mike Brickner
Derrick is a valuable team member of Precision. Our customers love him. Thank you for choosing Precision!
06/07/2012
quick and good service
Sergei Strizak
Owings Mills, MD
Response from Mike Brickner
We appreciate your business. Thank you.
05/21/2012
I really liked the fact that I could call on sunday and set up an appointment for the following day. He called first and came early which was great.
Lynn Montgomery
Owings Mills, MD
Response from Mike Brickner
Thank you for your kind words and for your business! Our customers love Derrick!
04/23/2012
Problem with door sensor. Received same day appointment. Very pleased with service tech.
saundra jackson
Owings Mills, MD
Response from Mike Brickner
04/10/2012
Derrick provided prompt, professional, and fast service. I highly recommend this company.
Sherina Long
Owings Mills, MD
Response from Mike Brickner
02/26/2012
Derrick was great and fix garage door.
Leo Giller
Owings Mills, MD
Response from Mike Brickner
Thank you for your kind words! Derrick does a fantastic job for our customers.

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