Rick was timely, friendly and efficient at his job. Won’t hesitate to contact Precision the next time I’m in need of garage door repair. Thanks again

Brett Savage

Ellicott City, MD

While I was very disappointed with a truck breakdown just before expected arrival time on a Friday afternoon, they worked with me to schedule a Sunday afternoon repair. Tony, the technician, was very courteous, completed the repair, and did a safety inspection. I felt confident that the garage opener was now operating safely.

Annette

Baltimore, MD

This is the second time that I have used the services of Precision Door. It has been a positive experience on both occasions. Technician Barry was very professional and explained the entire process from beginning to end. The work he performed on both our garage door and door opener was completed in a very timely fashion. I'm two for two using Precision Door.

Marvin Denson

Severn, MD

Professionals, on time, Keith asked a few questions and knew what the problem was and explained it so I did too! We have used Precision before and will use again if needed.

Dan Madison

Clarksville, MD

I couldn't get out my car out of my garage since my spring broke. I called around 8AM, got a 10-12 window, & they came 11:15. We got a new spring for one door, and we replaced another door's opener since it would no longer work with a remote. It cost $270 for the spring & $595 for a belted Lift Master opener, & the only other cost was tax. Both came with guarantees.The guy we had (Rick) was very nice & courteous and seemed knowledgeable and honest. We are pleased.

Denise Cammarata

Reisterstown, MD

Rick was very professional and completed the job in a timely fashion. Thank you.

Happy customer

Westminster, MD

Barry and his associate were professional and detailed. He explained all of my options and never steered me or pressured me into any direction. They did a great job and were only here for about an hour. I will be calling Precision again for my next garage door needs and asking for Barry.

Ronald Collins

Severn, MD

Derrick was outstanding , he is a true professional in his trade! I will not hesitate to use your Company again in the future . Derrick was very informative as I sat and watched him replace my 20 year old craftsman opener . Any question I asked he had the correct answer it was a pleasure using your company and highly recommend them to all my friends etc.

Roger Franz

Severn, MD

Precision Doors service people are always good about calling and explaining what went wrong and how it can be fixed. Have been visited by Rick, Derrick, at least one other person over the years-- all very courteous and good communicators. Have used them for several years and several urgencies, very satisfied. Thanks Team!

Donna Magid

Pikesville, MD

We appreciated the real person on calling for garage door service. The appointment was set in reasonable time frame and the technician was prompt, knowledgeable and did a great job. Thank you very much.

Catherine Giordanetti

Towson, MD

Barry came to my home and was very professional and nice. He called me when he was on his way. Nice job

Thomas Davies

Severn, MD

Excellent service. Would use again.

Yvette Pruett

Clarksville, MD

Barry C was outstanding!!! Great, professional customer service! Phenomenal worksmanship and quick repair - great job to Barry C!

Kerri Pistro

Gambrills, MD

Showed up on time, replaced my springs quickly, and took the time to explain to me how the springs worked and how to maintain them. Very satisfied.

Bob

Sykesville, MD

Rick was great. He arrived on time, quickly figured out what was wrong and fixed the problem at a reasonable price. Plus he was professional and friendly. What else could you ask for? Five stars!

Fred Ludwig

Marriottsville, MD

Five stars. I’m very happy with Rick and the service he provided. Rick is honest, knowledgeable, and appeared happy to share his knowledge. I would definitely recommend your business to a friend. Thank you.

Greg Ellers

Woodbine, MD

Very good service. I will always use your company in the future.

Michael Roberts

Phoenix, MD

Barry was knowledgeable, skilled and efficient. I could not be more pleased! A definite five stars!

Bob Sheff

Columbia, MD

Both Technicians (Tony and Rick) were very knowledgeable about the garage door products. There analysis were right on point. Very satisfied with my service. There professionalism/service/courtesy was A+.

Paul Bradford

Baltimore, MD

5 stars: It was a pleasure doing business with a company that care about their customers.

Robert Catlin

Reisterstown, MD

Barry was very polite and informative. He explained everything he saw and made recommendations without pressure. He completed the work in the timeframe quoted and the outcome was as expected.

Don Kemp

Columbia, MD

Excellent service. Knowledgeable staff. Happy to recommend.

M C Winters

Annapolis, MD

Great job!!! Very punctual and accessible on short notice. Excellent job Thanks !!

John Oakey

Perry Hall, MD

Outstanding same day service! Highly recommend Precision!!

Stephen Freedman

Reisterstown, MD

Tech was great. Very well equipped and did the job excellently.

Pete Sparacino

Fulton, MD

Our technician Derek was great. He was informative, friendly and responsive. I would definitely recommend this company and use them again.

Lilla Hunter

Columbia, MD

Your man really knew his stuff. He was courteous and very helpful for me going forward. He was also on time and fast. Good communicator

Joseph Davolio

Annapolis, MD

I called Precision at 8am on a Monday morning. Spoke to a live person in less than a minute without having to sift through any kind of menu system. She was courteous, friendly and able to quickly set up an appointment for a technician to repair my broken torsion spring. Incredibly, the appointment was between 10am and noon on this same day. Technician (Barry) called around 9:30am and asked if it was OK if he arrived a bit earlier. I told him it was OK and he arrived less than 10 minutes later. Barry quickly reviewed the garage door, opener and environment and provided an estimate. I signed off for Precision to perform the work and they replaced the springs and related hardware in roughly 15 minutes. I am quite pleased with the response time of Precision, the apparent quality of the new hardware and the capability and friendliness of its employees. I would certainly recommend this company to others for garage door services.

Jim B

Millersville, MD

Derrick Easterday was punctual and professional and accomplished the repair in, what I thought, was a minimal amount of time. He also took a little time to explain what had happened to the door and what needed to be done to correct the problem.

Vern Franks

Taneytown, MD

Next day service. Our old garage door opener could not be repaired, so a new opener was installed. Our technician, Rick, arrived n time, was polite and professional and, after conducting an inspection of the defective opener, determined that it could not be fixed. He therefore installed a new Liftmaster opener, which works perfectly. Thank you, Precision.

Bruce Hamilton

Baltimore, MD