Fantastic service. Arrived on time. Diagnosed and explained the issue. Quoted the repair and provided no pressure to accept the service immediately (even though I did). Repair was made and demonstrated before leaving. Definitely recommend.

Mike Danick

Crownsville, MD

Have used Precision a couple times. Both were very pleasant experiences. I feel they not only did the required work, they went above and beyond the minimum to enhance the final result and leave a lasting positive impression. Previously had used another company of “fast talking shills” who did a minimum repair but a major price scam. Precision was total opposite - excellent work repair experience with a special noteworthy performance by service rep Derek (spelling?).

Walter Foster

Woodstock, MD

Amazing service from the moment I sent an email at 9:37 pm on a Saturday and got a response within 10 minutes to the moment Derrick came out to my house to replace a broken spring above the garage door. I am thoroughly impressed with every aspect of this company. They demonstrated excellent communications skills (huge on my list), offer prices that are extremely competitive (maybe even the best), and operate a professional staff of technicians (assuming all are as top-notch as Derrick). But that's not all. Derrick noticed the garage door had a slight crack along the top edge and dead center when he completed the job and was testing the operation of the spring. He immediately placed an 8' section of angle iron across the top of the door and it now opens smoother and seals tighter than it has in a long time. Great attention to detail, great customer service. Precision Overhead Garage Door Service has earned my business and loyalty.

Bill Longenecker

Annapolis, MD

We needed a repair today and you scheduled a repairman for this afternoon. He arrived within the time period specified and accomplished the repair-installation of a new motor and assembly and key pad. I was impressed with the prompt service and the knowledge and courtesy of the repairman.

Morris Segall

Owings Mills, MD

Good,fast and professional

Rolf Broman

Millersville, MD

Excellent service; knowledgeable, pleasant, explained situation well, serviced my garage door opener - maintenance. Second time I have used them and would definitely recommend.

Susan Tonascia

Baltimore, MD

Derrick was outstanding. He was knowledgable, professional and pleasant. He replaced my garage door opener quickly and answered all of my questions. I would highly recommend him and Precision.

Sharon Quon

Columbia, MD

The technician, Barry, called to let me know he was on his way and actually showed up during the time he said he would! How refreshing! He showed me exactly what was causing our garage door issue and fixed it promptly. I think he was at our home for 15 minutes! Quick, easy and prompt. Can’t ask for better service! Thank you!

Lyndsy Beckman

Columbia, MD

Barry showed up at my home an hour late of the 4 hr window. Then he stated that any price I had been told during the scheduling of my appointment was incorrect and only to get my business and it would cost me $325 vs $225 I was told by the scheduling representative. When I asked Barry why it would cost $100 more he stated he didn’t like the vibe and he took his assistant and left. No explanation, no consultation, no negotiation. If you get Barry as the person installing your product, I might reconsider.

DB

Arnold, MD

This is a five star company. Yesterday, Doug installed our new garage doors and Jeff finished out the door surround in cellular PVC. Both Doug and Jeff did their jobs professionally, efficiently and to perfection. Based on the work of these two employees, the company should be renamed to "Precision and Perfection Garage Doors."

Mike Castagnola

Crofton, MD

Barry C. did a wonderful job in fixing the tracks on our door. He was courteous, prompt and provided a clear, easy to understand explanation of the problem and how he will fix it. The cost of service is reasonable and I was very happy to receive a next day appointment. I heartily recommend Precision.

David Newman

Odenton, MD

The service performed was excellent - I would definitely recommend Precision.

Ryan

Woodstock, MD

I had used this company previously and their online reviews. The tech called to let me know when he would arrive and was prompt. He quickly assessed the problem, explained what was needed and how long it wold be for the complete job. The work was completed on time and the tech was very professional.

Donna Sellers

Severn, MD

I was very pleased with Derick and his service. Highly recommend your company. Derick was very friendly and there was a question he couldn't answer.

Lillian Marsh

New Windsor, MD

Rick is awesome! Always kind and courtesy not to mention extremely fast. Thanks.

Wayne Rider

Westminster, MD

Technician came on time. He was very kind, explained the problem, and fixed it in no time.

Hulusi Cinar

Ellicott City, MD

Replacement of spring. Keith was phenomenal in his work ethic and knowledge. Very professional, will definitely recommend to neighbors.

Eric Sheler

Jessup, MD

Tech was on time, new his job, very thorough.

Michael Lang

Baltimore, MD

The technician was efficient and and professional!

Mary Njoku

Baltimore, MD

Prompt response to a broken door spring, professional and personable technician, and overall good job.

Gilbert Lewthwaite

Columbia, MD

excellent timely professional courteous service!!!!

Paul Llufrio

Middle River, MD

Great service. Arrived on time and were very professional!

Holly Hocker

Glenwood, MD

Extremely impressed with the professional service, attitude and honesty. I fully intend to be a repeat client.

Sonja Fung

Baltimore, MD

Very friendly and a nice quality product. Would be 5 stars but eye-balling the straps made them ever so slightly off. I am probably the only one who has noticed this and would gladly recommend the company.

Patrick Blind

Millersville, MD

I have used your company for my garage door repair/service. Your intak process is efficient and scheduling is flawless. Your employees are always on time and provide a detailed description the problem, the solution and estimate of both cost and time. Matt worked on repairing our garage door. He was polite, courteous, knowledgeable and a pleasure to work with. He is an asset to the company. I will never consider using another company to service the garage doors.

Madhu Annadata

Reisterstown, MD

I saw one of your trucks doing a job in my neighborhood- decided to take down the number just in case. Two months later “just in case” happened. Definitely 5 stars for the technician that performed the work. Thorough and professional.

Rick Freeman

Owings Mills, MD

Had the whole system replaced. I am exceptionally please with the install, and professionalism of installer. Nice Job.

Pete Sokowski

Crofton, MD

Precision Door was quick and responsive. When the tech wasn't able to work on the type of commercial gate we had, he directed me to some local companies they recommend using for the job. Matthew was professional and thorough.

Jessica Quick

Glen Burnie, MD

Very pleased with prompt service, and courteous and skilled technician. Satisfied repeat customer!

Matt Hemelt

Ellicott City, MD

Keith was here right on time. Completed the job quickly and was very friendly.

John Bookout

Glen Burnie, MD