Baltimore GARAGE DOOR REVIEWS
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1(800) 639-8607
4.84
average rating based on 1,196 reviews
02/13/2016
Thank you Precision Door Service. Your scheduler made a special effort to accommodate me on a cold Saturday afternoon to fix my non-working door. Mike arrived within two hours of the call and immediately pinpointed the problem - a loose wire caused by a broken gear box. He replaced the gear box, fixed the wire, lubricated the chain and the side tracks and the door is working like new. I am so pleased with your service and your willingness to come out so quickly. And your price was very reasonable as far as I am concerned. Thanks to your scheduler for making room for me and to Mike who was so efficient! I totally recommend your company and will also write you up on Angie's list.
Cynthia Smith
Ellicott City, MD
Response from Harry
Thank you, Thank you! We appreciate your comments about Precision and Mike.
02/09/2016
5-star all around. Prompt, courteous, explained everything. He even helped this vertically challenged person by changing lightbulb in my 9-foot ceiling. My garage door now purrs like a kitten instead of sounding as if it had severe stomach trouble!
Linda Spevack
Gambrills, MD
Response from Harry
Barry tries hard to please all of his customers! Thank you for choosing Precision!
02/08/2016
The technician was prompt, knowledgable and curteous. The work was completed quickly and thoroughly. I am vets satisfied.
Kevin Sullivan
Sykesville, MD
Response from Harry
Thank you for choosing Precision for your garage door needs!
02/03/2016
The repair was timely, quick and efficient. This is my second time using Precision. Everything went very well.
Larry Perrin
Owings Mills, MD
Response from Harry
We appreciate your business and your comments.
01/30/2016
Barry was great. Very professional and friendly. He explained everything thoroughly and was quick. He is awesome! I thought that I would be better prepared for the prices after doing a little research on the net before I called, but I was still a tad sticker shocked. Not so drastically overpriced I wouldn't use Precision again since the service was so good, but enough to taint the experience and make it a four star vs. five star for level of satisfaction. I do highly recommend Precision (esp. Barry), but just be mentally prepared that you'll be paying a bit above the "average" estimates you see in forums if you've done your research.
Devin Williams
Columbia, MD
Response from Harry
We love our Precision customers! Thank you for your business!
01/24/2016
Your technician, Michael was great. He was on time and new exactly what the problem was with my garage door. He made a few adjustments and did some preventive maintenance to get my door operating like new. Thank you.
Harry Anuszewski
Hampstead, MD
Response from Harry
Thank you for your kind words about Mike. We appreciate your comments and your business.
01/21/2016
Response was quick, from the telephone call to the technician. The telephone operator was helpful and the technician, Brian Norris was very professional and polite and addressed the problem immediately. Most important, I did not feel like I was being made to agree to unnecessary repair.
Myrna Pimentel
Cockeysville, MD
Response from Harry
We appreciate your kind words and your business!
01/20/2016
Brian arrived on time and fixed my problem quickly. He was very nice and capable.
Vivian Manekin
Owings Mills, MD
Response from Harry
Thank you for choosing Precision!
01/17/2016
Mike was very helpful in assessing my garage opener, and made some good suggestions on things to look for to keep it operating correctly.
Matthew Bankert
Ellicott City, MD
Response from Harry
Thank you for choosing Precision for your garage door needs. We appreciate your business.
01/11/2016
Mike C. was totally awesome and truly knowledgeable. He took no time in fixing the springs to our garage door. He was also very patient in teaching us how to keep a well maintained garage door and I would truly recommend this company. Thanks again!
Alexis B.
Baltimore, MD
Response from Harry
Thank you for your comments about Mike. Our customers love him, and the great work he does. Thank you for choosing Precision!
01/05/2016
At 7AM, in the middle of the winter holidays, we found ourselves unable to open the garage door due to a broken spring. Three and a half hours later, Mike C, the Precision Garage Door of Baltimore technician, was leaving satisfied customers after replacing springs and rollers (20 year old door with no prior replacements), having provided advice regarding proper preventive maintenance, and giving tips on how the homeowner could improve garage door opener operation. More than just restoring capability, door operation is significantly smoother and much quieter.
Ben T.
Mount Airy, MD
Response from Harry
Thank you for your comments and your business. Our customers love Mike, and we love our customers!
12/30/2015
Mike Colette did a great job. Courteous, professional and knowledgeable. Yes, I'll continue to use/recommend Precision Doors. Thanks for making the repair easy. Greg Schmigel
Greg Schmigel
Arnold, MD
Response from Harry
Thank you for considering Precision for your garage door needs!
12/26/2015
The tech Mike arrived at my house on time. He was very pleasant and explained everything to me in detail even the price before he got started. He did his best to make sure I was pleased with the job , and before he left he doubled checked everything to make sure the door was working properly. To my surprise the repair did not take long at all and the price was very fair . Thank you precision door for coming out on a holiday weekend. ????
Catrina Johnson
Nottingham, MD
Response from Harry
So glad we could be of assistance. Thank you for choosing Precision!
12/17/2015
Starting with customer service, it was nice to deal with pleasant people seem to care and wanted to help. Mike C. was the technician and he was outstanding. Very professional and very courteous. Even though it was almost 9:30 at night he acted in a professional manner as if the day just started. Very thorough, explained everything that was needed to complete the job. A+++++++ Great company to deal with !!!! Will use again in the future.
David Vickers
Manchester, MD
Response from Harry
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
12/15/2015
The technician (Brian Norris) was courteous and seemed very honest. He began with the simplest way to address the problem which made me feel confident that I will not be charged for any unnecessary services. I will certainly call your company again if I have any problem in the future.
Myrna Pimentel
Cockeysville, MD
Response from Harry
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
12/07/2015
Spring replaced. Rick the technician give me a courtesy call to let me know that he was on his way. When he arrived Rick introduced himself, he was very polite and professional. Rick explained what needed to be replaced and quote me the cost for the replacement parts, once job was completed Rick ask me to check the garage door to see if it was functioning correctly (and it was), he also greased the rollers. Excellent Job Rick!!!!
JC
Jessup, MD
Response from Harry
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Rick G
Technicians
Rick G
Service Provided
Broken Garage Door Spring Repair
12/05/2015
Mike was prompt and professional. He explained the repair to me and even gave me tips on how to keep my garage door running properly. I definitely recommend this company
Toya Lee
Reisterstown, MD
Response from Harry
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
12/05/2015
We had a garage door opener replaced and added keypad. We would highly recommend Precision Door and especially Barry as service technician. While they may not be the cheapest company for door service, Precision Door has a Quality product and quality service. We were notified at the time of appointment who our technician would be and saw his picture. Barry let us know upfront the problems, cost and kept us informed during installation.
Kenneth Byerly
Elkridge, MD
Response from Harry
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
12/02/2015
Tech was great even called to say he was running late Very nice and professional guy named RIck.
Carolyn Mitchell
Columbia, MD
Response from Harry
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Rick G
Technicians
Rick G
Service Provided
Garage Door Repair
11/30/2015
Awesome, awesome service, the serviceman Barry was polite, friendly, and knowledge. He explained what needed to be done and how it was going to be done. I was impressed with the way he finished the repair in a timely fashion. I also felt the for the parts and services rendered the price paid was fair. Overall I'm throughly satisfied with the repair and my wife doesn't have to worry about parking in the driveway any longer! Would definitely recommend you guys!!! Once again thanks!!!
Richard Henson
Severn, MD
Response from Harry
Thank you for taking the time to review your experience with Precision. We appreciate your business!
11/28/2015
They are always reliable and friendly. I highly recommend !
Kathy Niager
Lutherville Timonium, MD
Response from Harry
Thank you for taking the time to review your experience with Precision. We appreciate your business!
11/18/2015
Precision Doors lived up to their high ratings and awards. Professional service from the phone scheduling to our technician, Barry. It was easy to set up a service appointment, the technician called ahead (as promised) and was on time. He was professional in appearance, attitude, and interactions. Barry was friendly and clearly an expect in the subject matter being discussed. This was an easy and quality company to work with and I'd highly recommend them.
Beth Denne
Columbia, MD
Response from Harry
Thank you for taking the time to review your experience with Precision. We appreciate your business!
11/17/2015
Quick, professional, and knew exactly how to fix the door. Highly recommended.
Kenneth Goetz
Ellicott City, MD
Response from Harry
Thank you for taking the time to review your experience with Precision. We appreciate your business!
11/13/2015
Great Job!
Dean Hartloff
Pikesville, MD
Response from Harry
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
11/10/2015
Prompt and polite. I would let your customers know about the high quality springs and their cost. It might be a good idea to offer a second choice for those who cannot afford your first tier product. I was glad to install them, some may need a less expensive alternative.
Barbara Furlow
Annapolis, MD
Response from Harry
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
11/09/2015
I needed emergency setrvice on a Sunday. The technician came within the specified time and repaired my garage door very quickly.
Bette Calhoon
Catonsville, MD
Response from Harry
Thank you for taking the time to review your experience with Precision. We appreciate your business!
10/31/2015
Mike was great! Fast , competent service. Cost less than expected. Would definitely recommend.
Catherine Dorsey
Baltimore, MD
Response from Harry
Thank you for taking the time to review your experience with Precision. We appreciate your business!
10/23/2015
the tech was outstanding this is the 2nd time he has been to my home great fast work
Greg Neal
Randallstown, MD
Response from Harry
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
10/20/2015
Absolutely top notch service. They came the same day I called, and sent extraordinarily polite and experienced staff to work on the garage door. Barry and Rick explained everything, gave good advice, and went the extra mile to fix loose screws and take care of safety issues. I would recommend them highly.
Anne Sieling
Annapolis, MD
Response from Harry
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
10/20/2015
Very pleased with Precision Garage Door Repair. Darrell was great!! Thank you for coming such a long distance after hours so I can get to work tomorrow.
Cathy Cawley
Lutherville Timonium, MD
Response from Harry
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

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