Five Star! I was out of town on business and our door would not close which you can imagine is gut wrenching for safety reasons. Our tech Barry was professional, on time and worked around my schedule to get our door repaired quickly! More companies need to replicate this model. Thanks, Mark

Mark Robinson

Lutherville Timonium, MD

Brian arrived within the scheduled time frame, identified the problem and made the necessary repairs within an hour. I would recommend to anyone!

Jan Zanger

Woodbine, MD

We were impressed with the professionalism and timeliness of Precision: Brian, our installer, came to our house on the same day that we called, and was efficient and knowledgeable. He was also very patient with my questions and my inquisitive children. The job was done very quickly, after which he did a safety inspection, where he pointed out (and fixed) a few things that were suboptimal about our setup. We would recommend Precision to anyone in need of garage door spring repair.

Chirs Monson

Owings Mills, MD

Mike explained exactly what he was doing, plus he told me how to keep my doors in good working order. Thanks! Mike did a great job. He called when he was on his way to my home and was right on-time . Went beyond the replacement of the worm gear repair to lubricate the track, rollers and hinges on the door. Mike also lighten the door a little by taking a couple of turns on the springs (hopefully this will prevent the problem for occurring again for a long time. he also replaced a light bulb that saving me for getting a ladder out to do it myself. Mike was polite, professional, and answer all my questions. I would have no problem recommending Precision door and Mike to anyone needing service.

Tim Dalrymple

Columbia, MD

Barry, our technician, was excellent: he pointed out the parts of our garage that failed and why, asked pertinent questions about the history of the door, shared a detailed assessment, and made three separate recommendations. He also shared alternatives and emphasized why they were not recommended (e.g., risk of future failure). The repair was quick, and he added information about what to request when we are ready to replace the garage door system.

Aldo Tinoco

Catonsville, MD

Tech. Mike C professional job.

John Davis

Catonsville, MD

The technicians were very knowledgeable and were able to fix our problem right away. As they were fixing it, they even educated us on the various components and ways to maintain a good garage. Great service!

Maraina Ruppert

Westminster, MD

Rating 5 +++ Truly outstanding!!! From initial call for help, to the completion of Service. ( On a Saturday, no less!!!) Have always worked with Derrick, but Brian provided Excellent and Professional Service, and is a true asset to your Business. Precision Door once again came to the rescue, and is why I continue to be a highly satisfied customer and would use no other, but Precision for my needs.

Donald Wilson

Reisterstown, MD

You guys are the best! From the "HELLO" upon answering your phone to the handshake at the end. My garage door opener was repaired within 24 hours of my request by an experienced and gentlemanly repairman, traits that are difficult to find these days. The garage doors work smoothly and quietly. 5 stars to you.

Roy Goldstone

Pikesville, MD

Garry was fantastic!!! We needed to have our torsion spring replaced. He arrived on time, laid out all the options for us without any sort of high pressure sales pitch and above all was extremely friendly. He completed the repairs quickly and even cleaned the inside of our garage door. I have nothing but high praise about the service we received. At some point in time in the future I am going to need a new garage door and when that time comes, I will be calling Precision to install the door.

Cheryl Vineyard

Arnold, MD

I told your people the exact model garage door opener I had when I made the appointment. Surprise surprise you guys come today and don't install that kind then you try and upsell me by a grand. The old bait and switch which is being reported to the attorney general. Buyer beware.

Greg Bandelin

Cockeysville, MD

The work was wonderful, however, the night before the girl told be there was a spot open if I could get someone at the house and when i called back after working to do that they told the person the spot was not available. I called the the girl spoke to her manager and it was made to happen. So all in all, I will give them a 4.5 star.

Colleen Blough

Woodstock, MD

The entire experience, from the visit of your sales rep, to the actual installation was extremely professional and expedient. The sales rep fully explained the choices and was able to schedule an appointment for the next day, which fit our calendar perfectly. The installer arrived precisely on time and was the model of courtesy and professionalism. Watching him work, it was obvious that he knew his craft as there was not a wasted motion in the entire process. He even went above and beyond by installing the electric safety eyes for the opener that had never been installed properly. Kudos to the entire Precision Door Service team. I will gladly recommend your services to any and all. Well Done.

Sara Sprouse

Eldersburg, MD

Mike and Brian, and Precision Door Service in general, were just terrific. The technicians were honest, thoughtful, thorough, and just did a great job. This is a VERY legitimate company that must take care of its workers. While they may charge a little more for their services, things get done the RIGHT WAY and with no issues at all. Well worth ANY price difference, I fell that in the long run, their total costs will end up lower than alternatives due to jobs done right and VERY responsively.

STUART OSER

Owings Mills, MD

Gentleman arrived within window, called ahead. Gave estimate beforehand and garaged works great. Always wondered if reviews on site were accurate and I can tell you they are. Had a different company come out a month ago (because we have a home warranty which we found doesn't cover what was wrong) and prior company told us we need new door and everything else. Not true and we had excellent service. Didn't catch the service mans name but he did a great job.

Todd Gregory

Odenton, MD

Great same-day service... technicians were helpful, fast and knowledgable worthy of a five star rating *****.

Frank Sufczinski

Mount Airy, MD

Definately 5 star service. Fast and knowledgable. Very professional. Everyone we spoke to had a first rate attitude and was ready to help solve our problem - and they did solve it!

Steve Shapiro

Pikesville, MD

Derrick was outstanding!! I'm so glad it was him that came out. If I ever need service again, there is no question I'm asking for him. He was friendly, explained things very clearly, and spent time to make sure I understood what he was doing. I was disappointed with the tech that came out the first time as he came and went within less than 10 minutes, and didn't do half of what Derrick did. Because he had not done a thorough job that is why I needed a second visit. Derrick really took the time to look at the problem and then make recommendations for fixing it. Thank you Derrick!

Eric Reisman

Baltimore, MD

Problem was that the door would only rise about a foot or so. The cause was not self-evident; Darrell went about the diagnosis of the issue in a very logical manner ruling out possible culprits and eventually found the issue to be in the garage door opener itself. After modifying the settings, the door functioned properly.

Gerald Abbott

Columbia, MD

On time. Good service. Professional technician. Get one of their stickers and put it up next to your door opener!

Roger Doyel

Annapolis, MD

Fine job. Offered excellent advice.

William Coburn

Taneytown, MD

Fantastic service all around! Derek, Anthony, and Darrell were also superb and professional!

Laureen Lloyd

Severna Park, MD

Great experience. Mike and Tim arrived and went right to work. Mike explained my options and costs in repairing our garage door. He also told me about annual maintenance I can do myself. They were very efficient, polite and courteous. I would definitely call Precision Doors again.

Elizabeth Cohill

Sykesville, MD

Your rep was exceilent on time an did a great job. I look forward to furture business with your compant. Thank you

Andre Jackson

Baltimore, MD

You charged me $50 after your technicians came out, looked at the spring setup, talked to their manager, who reportedly said good luck finding someone who can work on this. I have sent e-mails with pictures to two other area garage door repair businesses who say that replacing this spring should not be a problem. You then e-mail me, having the gall to thank me for my business and giving you the "opportunity" to service my door. While to an extent I appreciate Mike trying to give me options, I'm still ticked that (1) other businesses can replace my garage door and (2) there should be able to provide a comprise between doing nothing and selling me on a new garage door and system.

Aaron G

Baltimore, MD

Mike and Tim were polite, professional and efficient. We are pleased with the service we were provided. Thank you.

Trish Jacoby

Essex, MD

Mike and Tim were great. Explained what they fixed and showed me how to maintain the door! Great service.

Mike Clevenger

Westminster, MD

Very pleased with service. Showed up as scheduled. Performed thie repair quickly. Reasonable charge. 5 stars.

colin cox

Ellicott City, MD

Your staff is prompt and professional. Thank you for taking care of my concern so quickly.

Beth Edelstein

Lutherville Timonium, MD

SERVICE WAS GREAT. FAST. WILL DEFINITELY USE AGAIN. HIGHLY RECOMMENDED.

Joe Ortt

Parkville, MD